Have used this business since September 2023. Did great work. However....they installed something…read morethat made the unit turn off if detected moisture. 3 times a day. Had to reset breaker each time. Came out next day and removed it. Never got a call back about a refund. I called every 2 weeks for 6 months. No reply. No refund. This past February they took out of my account for spring maintenance. OK. I thought they'd call to set up appointment. Never called. I called them for 3 month. They haven't picked up the phone or returned my call. Can't find anything on the web as they are out of business. It's sad as they were a good company. The repair guys that is. The office not so much.

Had the Gold Comfort Protection plan that cost $20 per month from this company. Had them come out…read morefor the annual visit which is included with the plan. Technician did something that made my Trane smart thermostat stop working. Company states that it was faulty and not their responsibility.

ARRC contacted me after the review and have returned and fixed some of the exterior trim that was…read moredone badly. They say they will compensate me for the vanity that had to be replaced. I was also made aware that some (most, all?) of the team that worked on my property have been let go. While most of the damage is done and I'm still lost money by hiring ARRC, I do appreciate their willingness to try to do the right thing. I think that the company will be better in the future.

I am giving Integrity Roofing 2 stars. The materials used were great. But the workers were like a…read morebull in a china shop. And in dropping the heavy bundles of shingles on the roof I think they damaged them in the process. Several of the shingles installed had damage on the leading edges. When the old roof was being taken off a strip of metal fell down and hit my window. Fortunately it did not break it. In the process of removing the old roof the workers bent the metal flashing on my rain gutter on one of the inside corners. Several nails on the roof vent were not caulked. They gouged a hole in the side of my porch to install a portion of the roof. I had a strip of rain diverter at the edge of the roof where the a/c unit is that was not replaced and put back. I was told that no metal flashing was going to be used in the valley of the roof and after installation there is metal flashing exposed. They broke a branch on a bush in the front. There were several pink wrappers from the shingles left behind and twelve nails (and counting) I have picked up thus far. They left an oil stain in the driveway. Communication was non existent. And a day later is when they wanted to send a manager to do a walk through. I am still able to get up on the roof to find out what kind of poor workmanship was done. I can't imagine what other customers miss when they are not in a position to inspect their own roofs. One thing is true that the salesman told me when he initially came out. You never know what kind of work was done until years later when there is failure. I won't really know the quality of their workmanship until years later. With what is visible to me in their installation I wish I had gone with another company.

Gary from Integrity siding arrived at my home (on time) to inspect my siding which had some serious…read moreissues which I thought could be repaired. He took his time with the inspection and took a lot of pictures. When he was through, he told me that he could not make the repairs and explained to me what the builder had done incorrectly. I appreciate his advice, his honesty and the patience he displayed with my continuing to text him with all my questions. Thank you Gary for answering my questions with speed and relieving some of the stress I was feeling from having issues with a home that is only three years old. My review is based on excellent customer service!

This team is fantastic! Justin came to our home to address an electrical issue with our…read moreHVAC/furnace and quickly identified the problem. He provided helpful recommendations and took the time to explain our system over the phone, including what to watch for if the issue arises again. Professional, knowledgeable, and highly recommended!

Request was over 2 weeks ago they ghosted till now. This company is very unprofessional! Would not…read morerecommend wasting your time on this company for an estimate!

Absolutely amazing all around!!!…read more Backstory: From the freeze that happened back in 2020 I was in the process of replacing my floors for my condo, but the contractor that I ORIGINALLY hired with a different company kept giving me the run around and never finished the project. I reached out to Valot General Contractors through a friend of mine about my situation and they worked with me on the materials and how I wanted to get the project done. I'm definitely not the easiest customer to have because I'm a bit of a perfectionist, but they EXCEEDED the expectations!! My original contractor half assed the work so they didn't have an easy job to complete because they also had to fix up the previous mess. They did absolutely amazing and Pedro was always on time. He worked with my busy schedule to make sure we could complete the job correctly. Susie, the project manager always made sure I was up to date on the project and what was needed. I will definitely be reaching out again to have them do other projects for me in the future.

Sadly, this contractor walked off the job after he had been paid in full. He spent about 8.5 weeks…read moreon the job working at a painfully slow pace. His guys told me that they were being asked to do things they didn't know how to do, and it became evident in their slowness. For instance, the day before he walked, he sent two guys to my job--one a painter and another a helper - to tile the bathroom shower. When I asked why it took them all day to only lay 3 tiles, they told me that it took him 4 hours to measure for the tiles, and the other time to lay them. I spoke to the office to complain, and she defended them. In the end, this contractor took a large commercial job, and his workers told me that he would be fined if he missed a deadline. Despite the fact that he was a month past my deadline, he choose to pull his guys after I'd paid him $26,000 (Full payment). I anticipate that he will respond by saying that he ran into things he did not expect. That is true. He had to remove the sheetrock from about 15 feet and replace it, rewire 5 electrical plugs, and do some extensive plumbing work. We made financial arrangements for the extra work, and I acknowledge that it pushed back the timeline a little. But that does NOT give him an excuse to walk away from a job that he was paid in full for. I DO NOT recommend this contractor--he uses amateurs that cannot get the job done. UPDATE: I am having to redo a lot of the electrical work he did, and the windows he installed are wrong. They open crooked and get stuck.

I posted this review a few days ago and Mr. Beldon (the CEO) sent me an email requesting my phone…read morenumber and wanted to know what they could do to make it right. Within a few hours we had someone out here (the COO) walking around inside and was up on the roof and he was assuring us that they'd take care of it. The work in question (pics of the painting) was done by contractors they hire (painting and such). Seeing that work caused our question of the roof work. I stand corrected in my view of Beldon when I placed the Yelp review. I am very impressed with their attentiveness and heart.

After 30 minutes on hold the person on the phone said they no longer do residential roofing. We…read morehave been Beldon customers since moving to San Antonio 50 years ago. It would have been nice for them to have communicated that information to residential customers. It is not a great loss since their quality of work has decreased over the years.

Unprofessional. Because I did not return a phone call within 2 days, the master builder felt…read morecompelled to go out of his way to insult me via text.

Cornerstone Homes recently completed a detached carport for our home here in San Antonio (zip code…read more78213). The project involved building a 24' X 19' free-standing structure of cedar-treated lumber with a medal roof. One of the main project requirements was that the carport be built around the trunk of a magnificent live oak tree overhanging the driveway. The completed carport was more than we could have imagined. The project turned out to be a sturdy, well-constructed structure that has added appreciably to the aesthetic and monetary value of our home. Every aspect of the construction was handled according to our construction specifications, in a professional and thoughtful manner. Moreover, we were kept abreast of the project's development from the beginning to the end. We strongly recommend Cornerstone Homes for a home construction project you might be considering.

We hired TME Construction to do a cosmetic update and install some mini splits and windows in a…read moreproperty that we were flipping. They didn't pull the necessary permits so consequently we were shut down by the city. After attempt to contact Ernesto the owner many times to fix the situation, none of our calls were returned. We hired a new GC to fix and finish the job, only to find out that in addition to faulty electrical and HVAC work, the mini splits were purchased outside of the US and not compliant. We've already paid the new GC $12,000 to fix and will now be more expense to replace the useless mini splits.

Quality service and craftsmanship. Very responsive on looking at the project, providing a quote and…read morescheduling in a timely manner. Crew kept job site clean and very professional. 100% recommend