Oh, how the mighty have fallen. I've been shopping at Solar since they first opened. I'm literally one of their first customers who's been loyal and has trusted them for years. Unfortunately, they've betrayed that trust while also flouting consumer protection laws. I gave them the chance to do the right thing, but they refused. They've lost me as a customer. Here's what happened: There's a brand of disposable vape made by a company called "Liquid Gold" that comes in a flavor "strawberry sour." I've been purchasing this exact disposable vape off and on since the previous Christmas. They were sold out for a while, until FINALLY the other day I saw they were in stock again. The picture online, description, the flavor, everything was listed as exactly the same. I excitedly ordered the max (10) and drove over to pick them up. They come in a black pouch that is not see-through and from the outside looked the same as always. I happy headed home. That night at home I opened one up only to discover that the cartridge inside was completely different (see pics). At first, I was like "OK whatever no big deal" but upon trying the cartridges do not work at all like the old ones. Barely a whisper of vape comes out if any does, the little light often blinks and nothing come out, and worse, they cause my lungs to burn. I couldn't even get through trying to use one of them a couple of times without having a coughing fit. There is no button on these so I'm not sure why sometimes it blinks and nothing comes out. To me, this fits squarely into defective territory. Solar claims you can return defective vapes up to 7 days later. They have not honored their own return policy on repeated attempts to call and email them. Worst of all, it feels dishonest to picture and list something on your website, when really it's a cartridge that's completely different. You shouldn't misrepresent the things you're selling. People trust you to list and picture what you're actually selling. Misrepresenting what you sell is called the "bait and switch" tactic. Luring a customer in through false advertising only to trick them into selling them something different is actually illegal in Massachusetts, where this store is located. State Law: In Massachusetts, it violates the Massachusetts Consumer Protection Law (MGL Chapter 93A), which protects buyers from false advertising and unfair sales tactics. In short, they essentially scammed me out of my money by selling me broken junk, and broke the law in doing so by picturing one thing and selling another. Naturally, I contacted the store and informed them that their picture doesn't match what I was sold, and that the product is defective. I politely explained everything and asked for store credit to return the 9 unopened pouches. They straight up said "not our problem" and would not honor their 7 day return policy for defective cartridges. They said that it was the manufacturer's fault and that I should contact them. They also told me that they couldn't see through the black pouches either so they didn't realize what they were selling is different. All that does is tell me they don't check their own deliveries from growers/suppliers. I find this all of this dishonest and shady business practices. They profited off selling me this useless product through false advertisement. In doing so, they ultimately stole $300 from me and are keeping it. I find this to be shameful. I pleaded with them to do the right thing and a couple different managers refused or just ignored me. I'm honestly shocked that they're so dishonest and wouldn't give at least store credit. Since what is listed on their website can no longer be trusted, I can no longer trust shopping there. I'll find a new location after all these years. I'm not sure where else I'll take my business instead, but I see from other reviews from people who had terrible experiences at Solar, that Northeast Alternatives looks like a nice, well, alternative. If you're gonna shop here, double check what you buy. Better yet, protect yourself by not shopping here at all. read more

Solar Cannabis - Item I was sold did not match website listing. They are liars. - Cannabis Dispensaries Near Me - Somerset, Massachusetts

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Great staff, cool atmosphere and plenty to choose from!! From beginner to advanced smokers there's options for all.

This is my "go to" dispensary. Easy to get to, plenty of parking, friendly staff and a huge selection of edibles as well as other items. But I'm here for the edibles due to recurring pneumonia I visited for the first time in 2020. Had a lot of questions since I was new at it and my bud tender was awesome and so helpful. I recommend this place everyone read more

The budtenders are Very knowledgeable about products. Friendly. Quick service. A happy place to visit.

this is a great place to buy. they are friendly people. and they have really nice prices.

Love this place.. very helpful staff...the staff takes it's time with u...no rushing ...u can ask all the questions u need too. Great Selection.... read more

Don't go here unless you want to be greeted by rude budtenders, ESPECIALLY if you call for basic questions. Made me feel so stupid and talked down to me the entire time trying to get help from lady who woke up miserable. Will never go here again and will forward this to every single person I know. read more

It's a cute little spot. I found the inside clerk a little rude. I wanted to try a new spot. Now I know not here.

It is what it is....online ordering is convenient. Some days there's more product than others. Easy on/off highway location and never busy... read more

Always friendly staff, never any issues. They have good deals on prerolls which I prefer!

Was on a road trip to Massachusetts and happened to pass by! Great vibes, energy and scene. The customer service was phenomenal, explaining the process and the products. I felt extremely comfortable and enjoyed my visit. I even bought a really dope hoodie. I purchased 2 pre-rolls but wasn't particularly satisfied with how it was rolled and packed. Next time I will purchase the flower only. Will be coming back! :) read more

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Great place to go if you want to buy an 8th of larf and leaves for $60 after tax... literally hurt my heart when I opened the container. SMH

Honestly this is the worst place to go and the door man is disgusting and disrespectful. I don't recommend anyone to come here. When ask to speak to management is doesn't get done. I have found endless amount of seeds probably about 10 in 1 gran of my weed and I bought an 1oz. HELP ME I DONT WANT TO SMOKE SEEDS! EVERYONE Go to northeast alternative read more

Solar Cannabis - Cannabis Dispensaries Near Me - Somerset, Massachusetts

I've been to a few recreational dispensaries in MA and this one has been by far my favorite. Our first visit was during their soft opening and we were very impressed, we've been back a few times since. We were surprised at how large it was inside, we joked that it felt kind of like the apple store of cannabis. You are given a paper menu when you enter and there are large electric menu boards on the wall letting you know what they have that day and the prices. There are friendly staff members that will answer any questions you have or help give recommendations, there are samples of flower that you can look at and smell and there are cases of all sorts of accessories you may need. I've purchased cartridges (prior to the state's ban), oil syringes, pre-rolls, and flower from them and have been very pleased with everything. I have found their prices to be very comparable to other places I've been to but overall a much more friendly and approachable atmosphere. I also like that once you are let inside you can take your time to figure out what you want before you get in line, much more relaxed and you can kind of browse around a bit. There is a large parking lot steps from the entrance, no shuttle needed from a secondary lot. Every member of the staff that we encountered from start to finish were very friendly and genuinely happy to help us. Plenty of ATMs on site or you can use your card at the counter, same fee for either. Plus they seem to maintain their online menu and it's pretty up to date, nothing worse then checking out what's available ahead of time just to get to the dispensary and find out they haven't updated their online menu in days. read more

Very helpful staff. Music was subtle and relaxing no overwhelming odors. There is a maturity to this establishment that really impressed me. From the staff to display and menu items everything seemed to be more professional and "legit" from entrance to exit. The menu is paper based and all flower is available to see and smell much like a Colorado shop. They were able to answer my questions by asking questions! Very easy to get in and out of. They have a variety of products and all the staff was helpful, knowledgeable, and professional. read more

I like this place. The lines are never too long and the prices are about the same as everywhere else. However, I cracked open a few prerolls I purchased from them and I wasn't happy with what was inside. Lots of leaves and stems inside the prerolls so stay clear of those. read more

solar has an amazing atmosphere and awesome workers. i always tell them what im looking for and take what they recommend and 100% of the time its EXACTLY what i wanted lol. ive been to a few other despos around but i always end up back here. 10/10 would recommend read more

Solar Cannabis - Cannabis Dispensaries Near Me - Somerset, Massachusetts

I've been here a couple of times and I'm never disappointed. The staff is very knowledgeable and helpful. You don't feel rushed just to buy something you don't want. The prices are average considering the tax but that's expected. They do have different products compared to other places. Very clean and very welcoming. read more

I called and asked what the medium solar uses to grow their cannabis. The guy who answered the phone did not not know the answer so he asked someone els. Then he said he wasn't allowed to tell me. This is a business that I will not be purchasing from. read more

If you don't care about customer service and like dry flower this is the place for you!!

TRASH WEED! I went in and bought Saturday Morning preroll. Guy said it was dank and the menu said 25% THC. This weed did not get me high at all. Even my girlfriend who never smokes, smoked it with me and said nothing happened. Wont EVER be going back there. NE Alternatives all day!! read more

I purchased an item here once, and the salesperson had a very limited knowledge of what she was talking about. The next few times i needed an item they have been completely out of stock. read more

Fantastic experience. Parking plentiful. Staff is helpful and friendly. Facility really cool. Mellow vibe. Great products. Much better than any other dispensary I have tried. read more

This place is usually awesome, however yesterday I bought an eighth that was a gram short....no kidding sealed container, 3.5g of Ghani, weighed 2.45g on my balance. read more

Excellent place! I've been to other dispensaries and this one just takes the cake. Very chill positive atmosphere and moderately priced. The man behind the counter was older and helped me make some good selections! I'll definitely be coming back! read more

Great staff! Super friendly! Awesome selection and the parking is so much better than other area dispensaries.

Great staff there on top of it! Had a much better experience than all my other nearby alternative recreational cannabis places. This is the new my new go-to store for rec cannabis and concentrates! read more

After 3 visits to this dispensary I'm done never again. Dry weed that turns to dust as soon as you touch it. It never weighs a full gram because it all dried out. The bud selection it hit or miss sometimes they have none. read more

the staff is great the diplay in great but i had a bad experiences i got the headband bud and when i got home i opened it and it falling apart and it was all dryed up it just crumpled or they just scraped it up from the table the crums and threw it in the container i have never had this problem they before and i been going ther from day one hope this doesnt keep doing this read more