First, I had to wait for 35 minutes in the lobby until I was called back. The medical assistant…read moreMia is a doll!! She's the best thing about this place. Had Mohs surgery on my shin and was outta there in 4 hours. Doctor called me at 7:30pm to check on me...of course I was fine...the local anesthetic had not worn off. Next day...no bueno! I was in severe pain....like a 7 or 8! For four days!! My husband called doctor, but he never called back. I was able to talk to Nurse Ratchet at the triage and she refuse any pain medication for me...I only wanted some relief for 2 or 3 days....they dug pretty deep into my leg! So I cried for three days, unable to walk, hubby got me a walker. Left another message at triage on third day (Sunday) and nice female doctor called me back relatively quickly..she was very nice, but at this point, I was able to tolerate with Tylenol. Texted picture of my swollen red leg. Told it looked good. Anyway, all that said, I believe the Mohs surgery was done very well; it's the aftercare and compassion/empathy that really turned me off. I'm dealing with stage 4 lung cancer (non smoker) and just don't want to have to deal with indifference.

One of the most disappointing healthcare experiences I've ever had. I went to Advanced Dermatology…read moreand Skin Care seeking help for painful acne and scheduled an appointment with Kathy LejaMeyer. Before booking, I was very clear in asking the front office multiple times if my insurance would cover the visit--they reassured me again and again that it would. When I arrived for my appointment, no one greeted me or even acknowledged I was there. I asked again at the front desk if my insurance covered the visit, and they confidently said yes. During the appointment, the provider also told me my insurance was accepted and that everything would be covered--no need to worry about payment. On my way out, I asked for a third time and was once more assured there would be no charges. Three months later, I get a bill for over $300. I called the office expecting them to honor what they told me--after all, I had asked several times and was explicitly told I wouldn't be billed. Instead, they refused to take responsibility and would not write it off. Their response was essentially, "Too bad." To make things worse, after this billing issue, they refused to schedule me for a follow-up appointment regarding chronic painful hives. I've been in severe discomfort, but they clearly prioritize money over patient care. This practice is not trustworthy, and I absolutely would not recommend it to anyone. If you value honesty, clear communication, and basic human compassion--go somewhere else. If I could give this office 0 stars I would.

Awesome place to go for waxing! Definitely suggest this place. So helpful and friendlyread more

From the owner: Hormone Therapy, Medical Weight Loss, ExoMind, Laser Hair Removal, Acute and Chronic Migraine…read moreManagement, Infusion and Vitamin IV therapy, Botox, Filler and much more

Sean does good work, he always asks how I am doing, and what needs work. I work 4/10 hr shifts on…read moremy feet all day. I would go every week if I had the funds to do so.

I read previous reviews and I was skeptical to go but went because my primary doctor referred me…read more My massage therapist, Gloria, is very knowledgeable, was really efficient with my allotted time and addressed my injury issues... The clinic is inviting and clean; front desk staff is welcoming; I was on a heated massage table with an adjustable head rest (needed for my neck issues). I'm going back in two weeks!!! So worth it. Thank you, Gloria!!! Thank you, Valley Massage Clinic!!!

OUTSTANDING way of treatment. We've had several hyperbaric treatments (so far) and love it…read more The staff and owner are exceptional people and do an amazing job educating us on the health benefits of hyperbarics. We feel better, sleep better and are more healthy in general. I have to say, I'm (extremely) claustrophobic and I was really worried about my ability to do this, but with the help and tools of the staff, i've never had to exit early. It's relaxing and very easy to do and it's actually fun to do. No matter if you are young or old, we believe you can't go wrong using hyperbarics. We're hooked!

From the owner: Specializing in Massage and Oxygen Therapies to support your wellness goals with our Hocatt Oxygen…read moreSteam Sauna and Mild Hyperbaric Chambers.

In my book Bryan Mclelland is a 5 Star Oral Surgeon…read more Earlier this year my wife had implants surgically inserted. It first involved grafting bone to her jaw to hold the implants in place; a couple months later the implants were surgically inserted into her jaw. Bryan Mclelland performed the surgery. His nurse and assistants are pretty incredible as they assisted during the surgery. The implants fit perfectly and everything went great! My personal experience was equally as good. My dentist referred me to Bryan because it looked like I had a small crack in one of my teeth. He thought it should be pulled. After looking at the Xray Bryan suggested we watch it for six to twelve months and then determine if it needed to be pulled. It's refreshing to hear that I could just wait and see what happens, I might never need to have it pulled. I felt like Bryan really cares about his patients, its not all about the money! I can't believe anybody would give Bryan anything less than 5 stars! - Richard Brantley, Spokane Valley

I Dr. McLelland!…read more I'm so pleased with he & his staff, you better pack a lunch for this one! I went in, scared to death about needing oral surgery, and I came out with this five-star review! Dr. McLelland was the third oral surgeon I had gone to after meeting 2 doctors in CDA who I just wasn't feeling: I liked the doctor but not the front office and vice versa. With Liberty Oral Surgery, I loved both. Let's start with Dr. McLelland. In a word: fantastic! He has such a great bedside manner and inspired confidence that put me at ease instantly. I was extremely apprehensive about having a tooth pulled and an implant installed but he put all my fears to rest. He listened to my concerns and clearly explained my care plan. He's also just a super nice guy who takes pride in what he does. The day of my both surgeries, I was greeted by his fabulous staff who were efficient and friendly and put me at ease: Briget, Denise, Megan, & Katie. Dr. McLelland explained my post-op instructions for successful results and they have been! He also called after each surgery to check on me. Who even does that anymore?! At my follow-up appointments, I had the pleasure of meeting Cliff & Staci, who both went out of their way to put me at ease about my progress. His front office is also awesome. Terri, the Finance Manager, was approachable and walked me through a cost breakdown. She clearly explained where my benefits would apply and was timely in terms of submitting my claim. I loved that there were no surprises when all was said & done. I live in CDA and Liberty Oral Surgery is in Post Falls. Not a huge distance but 100% worth the drive. I recommend Dr. McLelland 110% to anyone who needs an extraction or an implant.