I am disappointed and disturbed by what I have witness and experienced. The overall cleanliness of…read morethe facility is unacceptable. there is a smell of urine throughout, many areas appear dirty and poorly maintained giving concerns about hygiene and infection control. The attitude of the staff is troubling. Most are unfriendly, unapproachable, and lack warmth and compassion. My Dad was constantly falling and injuring himself which shows me he was not being watched. I was extremely worried about my father's health and the overall standard of care. He seemed to have declined faster in his dementia at this facility. Once he was moved to another facility, my father is now blossoming. If you care for your loves ones. Don't send them here!!

It's a nice place. Always clean and staff is very friendly. Architecture and decor is not "the…read morelatest and greatest," but it is homely and inviting. What I really wanted to harp on is the service. Putting your family member into homes like these can be very disconcerting -- are they taking care of her? Feeding her properly? Giving her love and attention? YES! Peace of mind is something too valuable in instances like these. My grandmother is currently staying here, and she is treated wonderfully. Her hairstyles change more often then mine, and her nails are always groomed/painted. The staff knows her by name, and are able to make considerate conversation, if only momentarily. Your loved one will be well taken care of here, and that, is invaluable.

My experiences with the Mayflower have been terrible. I have a family member who went through the…read morerehab portion for after stroke care. The staff (most not all) are rude and do not communicate with family members about their loved one. They do not return phone calls. They talk rudely to the residents and about the residents to other staff members. My loved one sat in their soiled brief for over 2 hours on more than one instance because the nurse would not answer their call to take them to the restroom, which resulted in an infection. My loved one has also been given the wrong medication which resulted in an ER trip. Seniors deserve to be treated with dignity and respect, not like they are children without a say. Do yourself and your family member a favor and do not send them here for nursing/rehabilitation. I can't speak about the other parts but this area is horrible.

Negligent!!!! Hundreds of the Mayflower residents living in the Independent tower still are not…read moreallowed back to their apartments after the underground parking flooded during Hurricane Ian ( 9-28-22). As of today 11-4-22 the residents are still not allowed to go to their apartments even to pick up their belongings. Many are living in hotels. The Mayflower neglected to take care of flooding which has happened in the past but this time it fried their electrical, the generator and the elevators. Here is the latest update from CEO Steve Kramer on 11-4-22: This week, we continued to make progress on repairs to our electrical system. We received two tractor trailer loads of temporary electrical gear, which are being prepared for installation once the demolition of the existing electrical equipment is complete. We expect demolition to be complete and equipment installation to begin by the middle of next week. Once temporary gear is installed and activated, we will be able to initiate elevator repairs. Again, much of this work is happening simultaneously. As you know, we originally asked residents to prepare to vacate their apartments for three to four weeks, based on information we had at the time. Next week will be the four-week mark - and while we have made monumental progress in a relatively short amount of time, given the scope of our repairs, we clearly will not be able to have residents return yet. Because we are still awaiting confirmation on lead times for some critical repair components, we cannot yet provide a specific return date - but our contractors and suppliers are working with us to expedite the process as much as possible. As soon as we are able to solidify the timeline, you will know. We've had a number of inquiries regarding concerns about the possibility for mold growth in the apartments. Please know that we are regularly monitoring the apartment towers, and both our Building Services Director and Director of Construction agree that this should not be a concern in the apartments. Additionally, the garage and areas that were inundated with water have been remediated and treated as well. Many of you have been visiting the new Mayflower healthcare building. If you do: As a matter of safety, please do not park in the designated Fire Lane when you first enter the new building's parking lot. The City of Winter Park has been issuing citations to vehicles parked in that area. Finally, I'd like to share some good news: Last night, the Winter Park Chamber of Commerce held their annual Best of Winter Park reception. I am happy to let you know that, once again, The Mayflower was voted Best Senior Living! Congratulations! You are all a big part of helping us achieve this recognition. Steven Kramer, FACHE President / CEO

We're amazed with One Senior Place. You're greeted when you walk in and assisted with anything…read morerelated to senior services. Their team is superb and has helped Vivant Senior Living connect with families in need of memory care services. We can't recommend them enough!

Excellent help with Medicare, financial service and finding home help. Reliable, enjoyable,…read morepersonal attention. Nice to have various services in one location

I toured Savannah Grand with my mother and daughter last week, it was very impressive. All of the…read moreresidents seemed very happy; laughing smiling, socializing with friends. While I was there they had a singer for that days entertainment, and they celebrated the March birthdays with cake and punch and more songs. The place seemed like a wonderful home and I'm thinking about it for my mother. While I was touring I saw the schedule of events for the month, it looks like there are tons of things to do everyday there, from bingo, to trivia, exercise classes, prayer groups and so much more. My favorite thing about Savannah Grand was the court yards, they were so beautiful and peaceful.

The Staff at Savannah Grand cannot be beat. A group of caring committed and competent caregivers…read morefocused on meeting the needs of the residents with compassion and heartfelt care. The residents of this community are dearly loved.

Janet in lab work is fantastic! Such a compassionate and funny person. As soon as I grabbed my…read moreticket number I was called! Talk about service. Volunteers were putting up Christmas decorations. It's just so beautiful here. Thank you to all who make a visit to this VA facility, a good experience.

They always take care of the vets if you are reasonable and bot an ass. The doctors could take more…read moretime with you sometimes it feels like a cattle mill but most dr care

My mom has been living at Vitality Living Lake forest for a little over a yr. Mom and our family…read morecouldn't be more happy with the facility and the staff. We are so blessed to know that our mom is being well cared for.