Ms. Kim Smith and Shawn Powell are 2 of the best providers I have had there at Carter Clinic. As…read morelong as I am a patient there I know I will continue to get the help and guidance I need. I must say the office staff is great also, have never had any issues with them at all Tamala and the rest have been wonder from day 1 that I had walked through those doors. Thanks for your services and what you have done for me. Dorothy Parks

I give the Carter clinic in Lumberton NC a 5 star review. They have great staff, great therapist,…read moregreat doctors, and a great office manager. There care for the patient's is great they give u great advice and they worried about your well being. They offer therapy, mental health evaluation, substance abuse. So I encourage anyone with any problems like this to seek help from the Carter clinic in Lumberton NC

Went to see mother today around 12, young lady came around 12:45, told us she didn't have a tray…read moreand kitchen was closed. The girl came back with a turkey sandwich and a bag of chips.. They don't know how many they have, i had to get food. Lord i wish I could go to a visit and not get upset. Also, when I first got there, applesauce was there from yesterday. I had just spoke with the office about this same thing the day before. Someone had left SODA, SODA now in her water bottle. This is so saqd pitiful, stuff so simple. How hard is it to put a bag in the trash can, Someone undercover need to check it out..Since Liberty took it over it is horrible, I go everyday sometimes 2 times a day to make sure that she eats..... She will drink 2 to4 ensures everytime I go, my mother is hungry when I get there. I have to bring to alot of times for her,.Woodhaven isn't for a person that can't walk or feed themselves

From the owner: WoodHaven Nursing Center in Lumberton, North Carolina provides comprehensive short‑term…read morerehabilitation, skilled nursing care, Alzheimer's care, long‑term care, hospice care, palliative care and respite services. Our senior care community offers strong clinical support in a peaceful and welcoming environment. Upon arrival, residents receive a personalized, person‑centered care plan designed to support recovery, improve strength and reduce hospital readmissions, with medical services available for secondary conditions.

I called to make my adult son a new patient appointment but they wouldn't let me make it. Said he…read morehad to call. I told her I'd call someone that gave a damn then. I get that he's grown but he's also battling depression which makes it hard to do certain things, I don't know like ask for help??? What does it matter who makes the appointment? Isn't the important thing that he gets help? And since it's a new patient appointment with me giving them information and they have no information to give me, it can't be because of HIPPA.

From the owner: At Fortis Behavioral Health, we provide compassionate, comprehensive mental health care tailored to…read moreeach individual. Our team specializes in psychiatric medication management and counseling services for children, adolescents, and adults. We treat a wide range of concerns including depression, anxiety, ADHD, trauma, bipolar disorder, and other mood or behavioral conditions. What sets us apart is our integrated approach—combining evidence-based treatment with a focus on the whole person. We believe mental health care should be collaborative, supportive, and empowering. Whether through therapy, careful medication management, or a combination of both, we partner with our patients to create personalized treatment plans that help them thrive. As an independent, locally owned practice, we pride ourselves on providing attentive, patient-centered care without the rushed feel of larger clinics. Our providers take the time to listen, explain, and answer questions, so patients and families feel informed and supported every step of the way. We are committed to accessibility and inclusivity, offering in-person and telehealth visits to meet the needs of today’s busy families. Our office fosters a welcoming environment where every patient is treated with dignity and respect. At Fortis Behavioral Health, our mission is simple: to strengthen lives through compassionate, quality mental health care.

I was referred to this clinic by my regular Dr for pain management due to an injury I suffered from…read moreat the end of 2020. My first visit to this clinic was in the middle of June 2022. It was very good. I saw a doctor who was covering for Dr. Munoz-Gonzalez because she was on vacation. The Dr. was very nice and very compassionate. Her first course of treatment was to offer methocarbamol, which is a muscle relaxer. To see if perhaps that will work. She then set me up an appointment for July 30, to start a series of Cortisone shots directly in the area that was giving me the most discomfort. I arrived at that appointment; this was my first interaction with Dr. Munoz-Gonzalez. She was abrasive right from the start, she lacked compassion, she was not friendly at all. She gave me the shots and dismissed me. I was scheduled for a follow up Thursday July 21; her demeanor was exactly the same as the first visit. She asked me how the shots worked for me. I said that they didn't work at all, I said that the methocarbamol gave me no relief either. So, she said that the pain was not in my muscles, it was probably in my joints. She stated that she received my paperwork from my surgeon in New York. We reviewed a couple things, I had to correct her and the name of the surgeon because she was identifying an incorrect surgeon, and she doesn't like to be corrected. She immediately became defensive. She then began offering to medication 's one called Gabapentin, which is for the treatment of nerve pain, one called Meloxicam which is to treat arthritis. She said the pain was from my joints. Neither of these medications she is prescribing are to treat joint pain, when I questioned that she became defensive again. And actually, started raising her voice at me. She then told me to stop adjusting my mask because the Covid risk is high because people are refusing to be vaccinated, and it should be mandatory for people to be vaccinated. Things like that should not be said, that is her opinion she should keep that to herself. We live in America, which is a free country. And I absolutely disagree with her opinion. I was adjusting my mask because it was hot in the office, and I had been sitting there in pain sitting uncomfortably for over an hour. (I am vaccinated by the way) My visit was Thursday at 12:45 PM. My pain level was at an 8 out of 10. The doctor was very well aware of it, she did not send my prescriptions to my pharmacy until Saturday morning at 9:30 AM. I had to call the office twice to remind her she didn't bother to send the meds until she felt like it. I waited for almost 2 days for her to send the prescriptions. I believe this is out of spite and I think it is incredibly unprofessional to treat a patient like this because she was challenging you and correcting you when you were saying incorrect information. She offered another procedure, to use an Xray and a needle to pinpoint an area to burn the nerves that may give me some relief for up to 2 years and then she got up and walked out of the room. So, I went up to the reception window and the lady sitting there handed me an appointment card with a month's follow up, never asking me if it was a good time for me, just to call the office if the date and time doesn't work. And a procedure appointment date for next week. I absolutely do not trust Dr. Munoz-Gonzalez to insert a needle in my spine so needless to say I will be cancelling that! I went to the pharmacy to pick up the medication and I spoke with the pharmacist, and he said the Meloxicam is absolutely the same thing as Ibuprofen 800, which I already have a prescription for, and she is aware of. So, there is no need to pick up the Meloxicam. I will not be returning to this doctor because she genuinely does not have my best interest at heart and did absolutely nothing to help me. Her Bio on the Google page for the National Spine & Pain Centers-Lumberton states "They should feel free to express their frustrations, their fears and their hopes with me. My goal is to provide the same care for each patient that I would desire for my own family". This is not how she made me feel and if she treats her family like this, I feel sorry for them.

If I could give it "0" stars, I would. I was sent by the VA for pain management on my back. On my…read morethird visit I was given an epidural to supposedly help lower back pain. I was told I would be great that day, I was not. I was told I would be even better the next day, which I wasn't. And I was told that within 5 days I would be awesome. I gave it until the 5th day but after the 5th day of still suffering worse then before the epidural, I realized that it was not going to get better & I called the office but there was not a nurse available to speak to me. I was told someone would return my call, they didn't. I called again the next day & got the same response. On the 8th day, I called my primary care physician which told me to go to urgent care. I ended up diagnosed with a "failed epidural", had to get IV Morphine & Steroids, MRI with & without contrast & then sent home on Steroids with increased pain meds & muscle relaxers. I then had to go back to my primary care physician the next week & was still in so much pain that I was offered pain injections. It has been almost 3 weeks now, I still have heard NOTHING from National Spine & Pain Center & am still struggling with pain. I would NEVER recommend this office to anyone. The sad part is, I could have possible understood that the epidural didn't work but the complete disregard for the problems & pain that this caused me is totally unacceotabke!!!!!