I cannot begin to express my satisfaction with the staff at the Carolina Pain Center. Starting with…read morethe courteous receptionist Courtney Price when you first walk in and the nurse Amy Thornton. To me, both of these women have turned this office around 180 degrees since they have join the Carolina Pain Center! Courtney, Amy, and Dr Morkos each and every one of them are courteous, professional, and they make my visit as comfortable as they possibly can. It's very important to me as a patient that I get the care that I need to help with my pain and Dr. Eskander G. Morkos as done just that! He has made sure that he is giving me the right meds, epidural injection shots when needed. He is helping to empower me, to make better decisions when it comes to choosing my care and working through a treatment plan!" He and his staff deserve Five Stars! Jeffrey Hall Clinton, NC

After, a complete disaster at Grandstrand Medical Center, Sept 4-14 2025, this wonderful man…read morestepped in to provide the clarity WE WERE NOT recieving, from Dr Antonio Pepe, chief of trauma or Dr James Haywood Smith. He was so compassionate and very clear on what I needed to know, for the past 9 days. He was honest, direct and made understanding what was happening to my beautiful daughter, Jennifer Ann Murphy, clear. He validated my concerns and offered me the clarity I needed to truly make an "informed" decision. Thank you Dr Giddens. Your kindness and professionalism has NOT gone unnoticed! Thank you, just doesn't seem like enough!

Lower lumbar operation two consecutive years 25 & 26 in different areas to relieve pressure on…read morenerves. The operations went great and the post operative care was great as well at Grand Strand Medical Center. Cannot say enough good about the operation staff, Dr. Giddens or the hospital care staff. I would recommend all of them to anybody that is not a Type 1 diabetic. Unfortunately being a Type 1 GSMC rules did not allow for patient input for insulin and their ideas of diabetic care resulted in many many hours of hypoglycemia and hyperglycemia . Discussion with the controlling Endocrinologist yielded no cooperation so there was no recourse except to checkout of GCMC against medical advice, even though therapy had not been completed. This was necessary in order to regain control of my blood glucose.

If you get referred to this clinic, think twice…read more The doctor took me off my regular seizure medication due to weight loss and switched me to a different medication in the same class. Within days, I had a seizure. What followed was over a week of constant calls just trying to reach someone--calls that mostly went unanswered. When I finally got a response, I was told to go back on my original medication, but I had no refills available. After explaining that, I was told they would inform the doctor and that I should go to the ER if my symptoms worsened. There was no follow-up. No urgency. Nothing. I was referred here for specialized care for seizures and migraines, but my experience showed a serious lack of communication, coordination, and patient support. When you're dealing with conditions like this, that level of care isn't just disappointing--it's unsafe. I cannot recommend this clinic.

I have a great relief from my back pain and my provider (M.W.) d.oes her best to make my pain…read moreless. Thank You

Absolutely horrible, I have left numerous messages and they have yet to return my call. They failed…read moreto call in a prescription as they stated they would, the facility is nasty, furniture and equipment is sub-par or damaged, some even looks like it came out of a landfill.

OMG!!!!!!! The WORST experience EVER. Dr. Munoz is a freaking joke as well as the Lumberton…read more location manager, Benj Nealey. First of all I waited 3 1/2 to 4 hours just to see the Dr Munoz. She gave me medication that did not work for my condition. I called many times and asked for her to return my call but, instead I got nothing. So therefore I was in pain for many weeks. I was told by her medical assistance that dr Munoz said to take over the counter medication that I I informed dr Munoz that it didn't work for me. I left 3-4 personal messages with her Medical Assistant to inform dr Muniz on my lack of progress and I receive no call back. When I asked to speak with the manager, I was told also that she was going to return my call, and I got nothing. I can go on and on about Lack of professionalism that I've encountered with this practice But, instead I decided to spend more energy on looking for another doctor that will take my condition seriously. So, I voluntarily discontinue myself from this group. I should've read the reviews Before making an appointment with this so call "doctor" So my bad ‍‍. Lesson learned. The only reason why I gave them one star was because that was the only way I was able to write a review. Otherwise they deserve no stars.

Took my mom for an office visit and I was overwhelmingly impressed with the quality of care,…read morecompassion and service provided from start to finish!!! Helping an elderly parent I accompany her to many different medical specialists and compared to all of those Dr. Patel and his staff are hands down our favorite!!! Highly recommend, you won't be disappointed! This is our sixth visit and the quality of service only gets better!!!

Very disappointed how long of a wait to see someone. They were very rude on top of that . Will not…read morereturn.

The doctors and PAs are great. They've helped me tremendously. I would like to keep seeing them,…read morebut I think theyve changed accepting Tricare Prime as it is. I have still end up paying $75 out of pocket. I'm super disappointed in that. Just be aware that you may have to pay out of pocket.

I have to say this office has a great staff. I had to change to this office because my current…read moredoctors office went out of the BC&BS network. You always are skeptical about a change but honestly you cant ask for a better group. The Doctors and staff work great and are actually concerned about my health. I'd recommend this office to anyone with back or other pain issues. Thanks to the staff and doctors.

Dr. Bertrand is one of the most caring doctor I've had in a long time. She cares about you as a…read moreperson not just a patient. I thank God for her. The staff here is amazing thank you all.

I would give 0 stars if possible. Doctor Bertrand's primary goal is hooking you on drugs and…read moredestroying you from the inside out by way of synthetic, harmful chemicals (i.e. opioids). I am sure her pockets are lined well. But, Doctor Bertrand, just know you have ruined more lives than you have helped. It is very disappointing that opioids are prescribed consistently without other measures taken to actually fix the root cause. The only thing accomplished at this clinic is the masking of symptoms with medication that destroys people.