1. Sold By Ashley & Associates

    1. Sold By Ashley & Associates

    0

    Bogart, GA

    Sold By Ashley & Associates

    4.3 (4 reviews)
    Closed 9:00 am - 6:00 pm

    Services - Sold By Ashley & Associates

    Buyer's agent

    Listing agent

    Property management

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    1 year ago

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    9 years ago

    Exceptional customer care! Very Efficient! Can't describe in words how truly wonderful this team is!

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    Kelly Realty Services

    Kelly Realty Services

    (2 reviews)

    Kelly Realty Service (KRS) is a HORRIBLE property management company. Run away as fast as you can…read more If KRS is your property manager, switch as fast as you can to another property manager (we recommend Rich Bowman). We had KRS managing our rental property (single family home) for 7 years. We live in another state and for many years, KRS' service was just good enough for us to not pay close attention. We have several rental properties and it was our fault for not paying more attention to their lack of service from the beginning. The 2 key issues we had with KRS are: 1) KRS NEVER once answered our calls or returned our calls--for anything. We had to call from different phone numbers or pretend we wanted to hire KRS in order to get a return call. With email, similar non-response. Only after multiple emails would we get cryptic responses. We finally had to threaten a lawsuit to get timely responses as we were firing them and moving our business to another property manager. 2) KRS was ALWAYS a minimum of 3 months late on sending the rental checks--not because the renters paid late - they always paid on time as we learned once we got away from KRS. After we would inquire as to where the rental checks were, out of the blue, we would receive a single check with 3 months of rent combined.

    An absolute horrible company for both tenants and owners. Never makes repairs to properties. Left…read morecustomers without heat all winter. Can never reach unless payment is due. Never use this company.

    Athens Real Estate Group

    Athens Real Estate Group

    (21 reviews)

    As you can see from the other one star reviews, ARG is not an ethical business. They don't keep…read morepromises, they take advantage of college kids, their properties are not kept up, and the list goes on. I unfortunately did not read my son's lease before he signed it. I tried to allow my son to learn to become a responsible adult while at the same time trusting a real estate group would not take advantage of him. I was wrong. Blake Underwood is a crook. They have a "No Proration" clause in their lease. This means if you live there for one day of any month, you will pay the full month's rent. As an adult who has signed many leases, this is the first time I have ever seen such a clause. Again, ARG is taking advantage of a specific demographic, college kids. Blake has no remorse and all of these poor reviews back up that fact.

    In summary: AVOID RENTING FROM AREG. I cannot stress this enough. They do not reliably answer…read moremaintenance issues and will nickel and dime you at every possible opportunity. I'm a level headed person who has only made one or two other Yelp posts as favors to local businesses that I support - I'm not some mean internet troll. People deserve to be warned about AREG! Background context: I'm a 35 year old graduate student at UGA who rented a townhome from this property management group from 2022-2024. Upon move in, the house was filthy. It was abundantly clear that no one had been in to clean the home prior to our move in date, as bathroom cabinets and drawers were full of other people's hair, the kitchen cabinets and pantry had sticky goo stains from other people's food, walls were stained, sinks were dirty, etc. I took it upon myself to throughly clean the home since I had the time - even went as far as steam cleaning the rugs which had to be done twice since they were so dirty. (Please note AREG says they steam clean the rugs prior to move in - this absolutely could not have happened in my case since the rinse water from the rug cleaning machine was actually BLACK). We did have a couple maintenance repairs needed by management (caulking a sink, installing/replacing a broken set of blinds) - this was done within 6 weeks of move in, as I remember it. I was totally fine with the time it took to get repairs, since those weren't emergencies on our end. Then, during our first winter in the home, squirrels decided to move into the attic walls of our home. We could hear them chewing on the wood of the walls starting at 4am most mornings, which, as you can imagine, was awful. We immediately put a maintenance ticket and after 4 weeks going unanswered, the ticket was deleted without being resolved. I immediately filed another (since I was in school and getting no sleep), and after a phone call to the office, received a pest management man out to the house. He patched up some holes and said it would be fixed. The next night, more chewing and scampering noises. We put in another ticket, no response for several weeks, more phone calls, finally a vendor comes out & says the problem is resolved... next night, more chewing and scampering noises. The moral of this story is that AREG doesn't care about you as a tenant. Upon our move out date, we STILL had squirrels living in the walls. FOR ALMOST TWO YEARS. Unreal. I thought that's where it would end, but of course, the bad news never ends with AREG. We moved out 9 days early and were still charged for living those days in the house. We thought moving out 9 days early would give AREG more time to come in and actually paint the house for the next renters... but instead, after our move out inspection, we were charged for every possible issue in the house, even items that weren't listed as tenant responsibilities. I left that house significantly cleaner than how I found it. That favor was returned with $385 in fees that we apparently need to pay for damages and cleaning. The fight goes on with AREG. Utterly miserable company & people to rent from. AVOID!

    Carriage House Realty

    Carriage House Realty

    (9 reviews)

    We really love it here. We;ve been here for almost two years and we have never had any issues with…read moreanything. If something needs replacing or fixing - they come right away. We have never had an issue with pests and the office people are great.

    The worst possible experience I could ever imagine with a realtor. They have absolutely ZERO care…read morefor the health and safety of their tenants. Riner Gay was our property manager, and he frequently swept major issues under the rug with zero urgency, constantly stating it'll "get done when we can get it done" and "there's only so much I can do". He promoted an extremely negligent and unsafe atmosphere as the property manager, rarely showing any sort of remorse for the immense amount of issues with our home. We had our water cut off for over a week in the middle of December due to them not properly labeling where the water meter and lines were, as some workers cut it. He showed ZERO care, urgency, or apologies, and advised to find somewhere else to shower and clean my clothes in the middle of winter. We had our dilapidated home quite literally fall apart, as the moldy attic and roof caved in in our kitchen, resulting in weeks (probably a month or so) of an open ceiling in our kitchen. Again, they frequently called our work orders towards it "not mold" even though mold was found after the water damage became so severe our ceiling caved in. We had been placing water damage requests for over a year. Not to mention multiple studio apartments had zero ac for weeks to almost 2 months in the summer, with no coordination or response from maintenance on when that it would be fixed Maintenance requests for any reason were frequently ignored and not addressed in any sort of timely manner. During a storm a rotten tree next to our home collapsed, resulting in a dangerous hanging tree on a power line for months until a resolution (did not even take it all off the line). They never even actively cared to fix it, Riner just said they were "aware of the situation" and "vendors have been notified". Not to mention the home was NOT clean when we moved in, doors were off hinges (replaced multiple times in 2 years), literal holes in the wooden floor, loose caulk and paint everywhere, etc. They charged us for these holes in the terrible finished and placed wooden floor after we left too. We even made multiple attempts to respectfully go in and talk to both Riner and other managers at Carriage House, where they made every attempt to shoo us away and show no care in the slightest. We made multiple reports to the GA Dept of Community Affairs about Carriage House and their shady business practices to no avail. They very rarely answer the phone, and you have to spam them with voicemails and calls before they even attempt to respond, frequently patronizing you and gaslighting you into thinking you are the issue. We as students were exploited and taken advantage of in any way possible imaginable, viewed with irritancy as pests, not as paying tenants. I cannot stress enough, Riner Gay and Carriage House Realty do NOT CARE ABOUT YOU! I genuinely believe they paid some people to give positive reviews, as these practices are company wide, and I have heard many horror stories from others about CHR. They will exploit you in every way possible to make money, and I would advise you to read this and think long and hard before ever entering any sort of lease or contract with them. I'd give negative stars if it was possible.

    Sold By Ashley & Associates - realestateagents - Updated July 2026

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