Super awesome and helpful staff! Getting a library card was quick and easy, and the lady was full…read moreof helpful tips, telling me all about the library's offerings. Great place, tho I've only been borrowing ebooks!

Great Wi-Fi, quiet environment, lots of table space. Close to a lot of good sources of restaurant…read morefood.

Actual Rating: -5…read more This is perhaps the worst library I have ever visited. The patrons are loud and obnoxious and the staff are completely uncaring on every level. This library is over-dominated by Hispanic culture leaving over half of the library to material for Spanish speakers. The Greenfield branch also suffers from a decrepit selection of books (seriously only 2 shelves of adult fiction). Everything about this place is wrong and if you are looking for a quiet place to do some studying THIS IS NOT THE PLACE! Now some might come to the conclusion that I am exaggerating because I am some old grouch, but I am a 16 year old high school student (hope this puts things in perspective).

First time there. Didn't know there was a separate library for young kids and teens. Now we do. We…read morehappened to pick the week that the kids library was closed for whatever reason and would reopen the following week. So we decided to stay. It was close to 5:30 pm so we thought we would have a good half hour before they closed at 6pm. At 10 minutes to 6 some person walked by and said the library was closing and within seconds turned the lights in the room off. It wasn't completely dark but enough to not be able to see writings clearly. It would have been nice to get a 10 min or so warning that they would be turning the lights off so we could wrap up what we were doing. That's so rude! Our local library is the Monterey Library but since we were in Carmel we thought we would save commute time and use it at the Carmel library. Turns out that was not the case. Our local library gives a 30 min, 15 min, then a 10 (or 5?) min notice of closing time and then even at closing time does not turn the lights off on anyone . I guess the Carmel library staff are all very anxious to get home. Just know if you go there near closing time that you will be rushed out the door very rudely and treated like you are taking up their precious time.

So many communities have libraries - I love to take a look on my travels! Some are all new, some…read morehave 3D printers or "reading caves" for kids.... THIS Library is a gem- beautiful with a fantastic selection, new books quiet reference areas and so well-kept. It has a large reference section and the top floor is fiction. Built in 1923, a memorial for Judge Harrington. WOW! It has a working fire place! A calm place to learn and centrally located.

I really like this library. It is pretty chill and not a lot of noise on the second floor. I highly…read morerecommend for studying. I usually use the computer :)

I'm not sure if the library found a way to get the drug users and smokers away from the entrance -…read morebut I haven't seen people living / sleeping at the front and smoking around kids / guests for a long time, so that's a big improvement. I also like how the librarians go out of the way to help the patrons. They are proactive to meet, greet, and make conversation with everyone.

I love this library. It is inviting, bright, and very clean. The people are respectful and the…read morestaff is very friendly and helpful. Its casual and comfortable atmosphere makes tutoring my students easier.

I went to Marina and Seaside branches many years ago to find the learning materials. Recently I…read morerevisited Marina library on weekends to listen the band and view the Stone drawings... That's amazing environment!

I gave 4 stars because I absolutely love the librarian, Robyn. She was a tremendous help to me…read moreregarding my library account. She's always kind & helpful, and it's sweet that she remembers me. I love her customer service skills. However, I took a star away because of Liz, the very rude and arrogant clerk. Here's what happened: I came in to the library with the intent to get a shipping label printed out in an urgent manner, as I as a very short window of time to get that shipping label taped onto the package and dropped off at the post office, right around the next corner. However, after trying to get help from Liz, she kept insisting in an "oh holier than thou" manner that I could not and would not use the computer without MY library card. She said there was absolutely NO way she could allow me to use my son's library card just to log into a computer so I could print out that darn shipping label! I asked her to please speak to Robyn for a possible "override," at which point she turned around with this highly offended attitude and went back to speak to Robyn. Well, time was a ticking! She took her sweet time turning around and walking back to me; I could see that Liz was visibly upset that Robyn did indeed override her authority, so Liz deliberately took her sweet time to punch a few keys on the computer, in order to help me. I decided to still be kind, so I thanked her, at which point she ignored me, refused eye contact, then haughtily turned around and started speaking loudly to head librarian. If I need to go up to the front for help, I sure will wait to speak to one of the ladies (or gentleman, although he hasn't been the nicest in the past), but I refuse to allow someone like her, who is completely lacking in anything even remotely considered customer service skills. I hope she can learn to be kind in the future, instead of using her age as a right granted to her, to speak down and belittle us in such a rude and arrogant manner. To better days ahead! King City resident.

Went into the John Steinbeck Public Library because I saw a video of it online & since I went to…read morethe National Steinbeck Center had to check this out, they have a nice sculpture of Steinbeck out front. The video had Snappy the Turtle on there so I had to go see him. He's near the entrance on the Left. It's nice to see a live creature in a library. There's a New Books section, John Steinbeck collection, many computers, Teenage area even w/ video games to play. If I lived closer I'd use this library.

This is a fantastic library with a considerate and professional staff who welcomes every member of…read morethe public. This is a public library - so naturally there is an appropriate educate one needs to follow when attending this facility. Other reviewers are critical of the staff and how they handle situations. I've had the pleasure to attend this library long enough to see situations handled both well, and others that could use improvement but overall I applaud the staff at the library for doing their very tough job. You all do a much better job than I would be able to. Thank you for your hard work for our community! My customer experience has been very good and I'll continue to visit this library on a regular basis. See you soon!

Very cute library conveniently located right downtown in Monterey. Free street parking is available…read morewith a two hour limit between the hours of 9AM and 6 PM, Monday through Saturday. The staff are friendly and are usually available to help you with any questions.

Staff were very kind and helped sign me up for a library card! They have a lot of events going on…read moreat the branch and I recommend checking them out! There is a large selection of books and the library is well maintained!

Great people with a wonderful setting. Super responsive to all requests. Comparable to libraries…read morefrom much larger cities.

I love our village library. It's small but it has a section for little kids, a section for teens…read more(homework!), an outdoor patio, a real fireplace, free wifi and magazines, and helpful librarians. The hours are understandably limited given the limited funding and relatively small local population. They even have special events (pet a snake!) and are a critical community resource. I hope maybr day the CV wine tourist destination will someday include a literary portion as well =)