I came in solely to have a crown placed. As soon as I sat down, I was strongly encouraged to…read morereceive a nerve block to help with anxiety. I wasn't feeling particularly anxious, but I was told it was free, so I agreed. I was quickly given paperwork to sign, which I did willingly, though I should have taken more time to read it. What was not explained to me verbally was that this involved an injection in my neck. When I realized that, I froze but went along with it. After the injection, I was told the doctor is writing a paper on this procedure and was then asked whether it helped my anxiety, which immediately made me uncomfortable and made me feel like a test subject rather than a patient. Later, when reviewing the consent, I saw listed risks such as temporary phrenic nerve blockage and infection, risks that were never clearly explained beforehand. Instead, it was described very casually as "feeling like having a mimosa." When I called with concerns, the staff were kind and understanding, but I was told I would know if something went wrong because I'd have extreme difficulty breathing. I wish that risk had been communicated before the procedure, not AFTER. The staff were friendly overall and there were no complications, but the lack of transparency and how casually this was presented felt unethical to me as a patient. While I did sign the paperwork and take responsibility for that, clearer verbal communication and informed consent would have made a huge difference.

This place is toxic. I've never seen staff so mistreated in front of customers. Great Dr, poor…read moremanagement. AND Yes I've been here, the lady in the back office brings her dogs with her. Also being in basically the walmart capital, you would think they would except walmart insurance, but they don't. 160$ for x-rays and a cleaning, after insurance is insane.

Compassionate, empathetic, caring and all the other words cannot express how happy I am to have…read morefound Dr Fergus and his assistant Gabby. I am terrified of the dentist after a traumatic experience when I was young. This office is fantastic. They listen and respond with appropriate interventions that would make a toothless person whistle with ease. I so appreciate their patience with my anxiety and the work was painless. Even after prepping for the crown, the next day the tenderness was minimal. They keep the office dimly lit which is calming. Highly recommend!

Great office, nice staff and quality office. Great location. I've gone to Dr Ferguson for over 5…read moreyears and he's the best!!

Always a pleasant experience. I highly recommend River Dental. The staff is always professional and…read morecompassionate.

Excellent experience! Very gentile and kind! All staff very friendly and kind. I highly recommend.read more

Staff are very friendly. Always a quick and easy visit when I go for a check up. Would definitely…read morerecommend

Recently I underwent HPV cancer treatment and had some issues with my teeth that Dr. Douglas…read moreRinehart DDS treated. Between regular six month cleaning wanted to do some extra polishing and probing as I was experiencing a minor annoyance. upon further examination twenty plus minutes, the likely problem is a tastebud, as nothing looks wrong with my teeth. I went to pay for my treatment and the staff told me there was no charge! I have always liked the beautiful facility and professional staff and of course Doctor Rinehart, but I think he truly cares about his patient and today his actions were proof of this, I normally don't make reviews (good or bad) , but felt moved to do so today. Thank you Doctor Rinehart.

Excellent experience! I received a flyer in the mail for Dr. Black and I was so happy with my…read moreexperience. Dr. Black and my dental hygienist Dana were top notch and helped me get to the bottom of some issues I've been having. Everyone is very kind and professional, walking you through the why's and how's of what's going on during your appointment. I also got a phenomenal cleaning! 10/10 recommend.

There should be a negative star!!! I paid Dr Black thousands to do a root canal, and some work on…read morethe tooth next to it. I came back twice with pain and they adjusted my bite. Less than a year later I had extreme pain, and I went back and was told I needed an additional root canal on the tooth next to it. I got a second opinion, and in fact I DID NOT need a root canal on that tooth (which he was going to charge $1500 additional for), I needed his work redone! I went to dr Black's office and the answer I got from the manager (after I had to walk in and meet her face to face to make her talk to me) was hands in the air "sometimes a root canal fails". They also referred me to a specialist who confirmed the 2nd opinion, who was a brand new 23 year old dentist by the way! That the tooth Dr Black said needed a root canal on did not. And his work needed to be redone, and was severely infected!!! His words were " The good news is, there's not permanent damage, but you are right on the cusp of it." If I would have trusted Dr black, like I should be able to, I would have been out several thousand more than the THOUSANDS I am already out, and had permanent damage. DO NOT go to him!!!!!!!!!! I have reported him to the board!!! He's a crook....

I over paid for my implant and didn't know it. I was trying to get a receipt for the procedure as…read moremy FSA needed it. They are the ones that told me I over paid and would have to get Aspen to pay me back. I used 2 ways to pay. I had to finance a portion with Care credit. It was 8 months of dealing with Aspen getting a receipt that FSA would take. Then it hit me. They owed me 1100 and then it was 3 weeks of trying to get my money back. Finally Aspen sent the money to care credit and not the flex spending card. When I asked why they didn't tell me I had a large overpayment they said they thought I would just let the money stay in their account until I had more dental work done. Could not believe how shitty I was treated. On top of it the care credit was paid off so I had to wait another 7 days for The money back. They owe me interest! NEVER GO THERE. THEY KEEP YOU MONEY WHEN ITS NOT THEIRS!

Hands down the best dental clinic that me and my family have been to. I will not go anywhere else…read morebut here. Finding a dentist that not only listens to your concerns but also goes above and beyond for customers is exactly why we continue to come here.

While visiting some friends over the weekend in Northwest Arkansas from my home in California, I…read morehad a dental emergency. They said they'd become acquainted with a wonderful dentist named Etienne van Zyl....who they reached out to and he agreed to meet me at his office and work on my tooth...on his day off. He did an incredible job. So delightful, so pleasant. So professional. So Christ-like. It was such a positive experience. I'm trying to figure out how to come from California for all my dental needs!!!

We have been patients of Dr Van Zyl for nearly 10 years and I can tell you that he is the best…read moreever! He is always willing to go above and beyond to ensure his patients are well taken care of. In addition to providing consistent and outstanding routine care, he has been incredible in helping my family through several urgent dental situations. His genuine concern for his patients combined with his expertise makes him a truly outstanding professional! He is REALLY great at what he does!!!

Amazing experience with RMD! Highly recommend if you are looking for an amazing dental practice in…read moreNWA! Worth the drive and worth the wait!!

Dr. English is a really good dentist. Her dental work is truly an art form…read more However, the office staff is really awful. They are bad with billing, answering messages, and are just generally unhelpful.