Excellent selection with even better prices! Everyone was super polite and made the shopping…read moreexperience a breeze!

went to anime con at crypto arena bought too much and was reccomended to this luggage store. Found…read morea large capacity hardside at a great value. if u need luggage near Crypto arena this should be your number one stop.

GREAT STORE FOR LUGGAGE IN GLENDALE!!!…read more Bo was an excellent salesperson at this branch of the family owned travel and luggage store in the Glendale Galleria. The prices are competitive, and Bo really cares about the customer and his/her needs. The store sells an array of different choices of luggage, and often has sales on truly quality luggage and accessories (e.g., name tags, toiletries bag, etc.). This is a great place to start your shopping as Bo will not steer you wrong. Trust BO as he KNOWS and CARES!

Wack. Came here specifically for a new bag and they were closed during mall business hours. Phone…read moreis disconnected. Don't waste your time and make the trip they may not even be open.

I bought this luggage just two days ago--I haven't even used it yet, and it's already broken. This…read morerude, greedy person refuses to exchange it. They sell nothing but junk! My money went straight down the drain at this place!

Great experience very helpful staff and overall great prices and quality! Wide variety of items…read moreranging from travel ware to fashionable pieces.

Uresh is an excellent salesman. He is super knowledgeable about the products he sells. You can tell…read morehe loves his job and has been in the industry for decades. I will come back to this store because of his amazing customer service and brilliant insights.

Came late night in search for luggage that could accommodate my international trip. Greg was super…read morehelpful and understanding of my needs for a suitcase!! Selection was amazing and the discount made the purchase extremely worth it!

Great personalized service. Called late Wednesday to get a Briggs and Riley SmartLink strap I…read moreneeded. Am in Texas, leaving on the following Tuesday. Called and spoke to Jay, who assured me he would get the order processed before closing (which was 30 minutes away.) He worked with me to get expedited shipping. Great service for a $20 item! This is the type of service I wish every company delivered. Oh, and did I mention when I called a real, helpful person (Jay) answered the phone?

One of our check-in bags had a broken wheel. Tumi was unable to replace it. We found lazar's which…read moreis near us. Jackie and Curtis took great care of us. We decided to let them replace both Wheels on the bag. While there, Jackie helped me pick out a sling bag which I love. I think we're going to take the other piece of luggage and get those Wheels replaced as well. Very happy with this place

I had a surprising and frustrating experience with Savinar Luggage. I went in to repair the straps…read moreon my bag as one side broke and wanted to reinforce the other side as well. I was quoted $120 per strap end, which seemed wildly overpriced. . Thankfully, I decided to get a second opinion and went to Mike's Shoe Repair on Topanga & Dumetz. I'm so glad I did! Mike charged $20 per side, and the quality of the work is outstanding. The repair is so clean it looks like the damage never even happened. If you're considering Savignar, I'd strongly recommend shopping around first. I felt taken advantage of as though he saw an expensive brand and I'd spend anything. As for Mike's, it's a hidden gem, honest service, fair pricing, and excellent craftsmanship. Highly recommend supporting businesses that are fair... brand or not. Very disappointed as I know Savinar to be in the community a long time but maybe will pay unreasonable charges.

This is a wonderful luggage store -- the service is friendly and helpful; the prices are as good as…read moreanywhere online; and they have a great selection of all of the major brands. It's also nice to see luggage before buying rather than buying online and risking it. We will be back!

Saturday June 27th.... my mother and I walked into the Coach store at the Glendale Galleria (mind…read moreyou we do not live In the San Fernando Valley) with 2 tote bags and 1 small luggage FULL of Vintage/Older Coach purses AND matching wallets... BEFORE we came into the galleria I called the store and spoke to a lovely woman named Brianna. I explained what we had, and if we could schedule an evaluation on our "numerous bags" she kindly said they would of course prefer we come in during the week when it's "slower" but to come in today, we more than likely would need to have a seat and wait until someone could help us. (I explained no problem ..and were grateful for the time) we walked into the store around 5:30pm... there were probably 5 customers in the store and a handful of employees. NO ONE at the register buying anything (at that time) Spoke to another employee a male... with a lil man bun he was kind enough to take 5 minutes out of his day....to assist my mother and me and look thru our bags to see "what they would and wouldn't" take back for the re-loved/re-claimed program. (as they only take back ORIGINAL COACH not ANYTHING from the outlets) He then said let me go speak to my manager I'll be right back..**out of like 15 bags only 5 qualified, for the program**. He returns and apologies His manager says they cannot help us today, we would need to return during the week...AGAIN we don't live in Glendale or even a 30 mile radius! I explained this to him again (man bun) and I said great that's not what I was told over the phone and how disappointing- I asked for the managers name "Johnny" who never bothered to come out of the back room to greet any of the stores customers, check on employees etc. Our plan was to trade in our bags - for whatever anounts the store was willing to give us... AND make new purchases today! My mother was looking at a 800$ bag, I was looking at a 600$ bag and a pair of shoes. no one ever asked if we were interested in anything else etc. I thanked man bun for his time, asked for his managers name again (so I could make a complaint..cause I will be writing a letter!) We packed our bags back up... and left the store. I am baffled by the lack of customer service and leadership this "manager" showed his/her employees. Great Job Jhonny ... I will be taking this complaint ALLLL THE WAY UP THE CHAIN! Thank you Jhonny for such a sour experience...as my mother and I will NEVER spend another dime with Coach.

I didn't realize there was a Coach Store inside Glendale Galleria. We visited January 1st on…read moreweekday later in the afternoon. The store was busy with shoppers. What attracted us to check out the store is the beautiful Christmas tree sitting right in the middle of the store. Coach Store has plenty of selection and variety of new styles and colors. As soon as we walked in th store we were greeted and informed to let them know if we needed any help or have any questions. Great customer as soon as we entered the store. The Coach Store is also very clean and well stocked with merchandise. Such a pretty and eye catching store. Telling my circle of friends and family that there's a Coach Store in Glendale Galleria if they don't know about it yet.

The guy was really nice. They had exactly what I needed. They also had some other bags that were…read moreaffordable. If I ever need another luggage or handbag I'm going to go there again.

This place is awesome and John is so sweet, knowledgeable and helpful and he told me mom she looks…read morelike Brooke Sheilds so double bonus lol (although she's wayyy hotter) ;) He knew all about TSA regulations and international travel etc. if you're looking for some new stylish luggage on the fly and for a great price, def go here!!!