I rarely post review, but I was treated so poorly by Piano Nation I felt obliged to warn others. I…read morepaid them $1500 to move a piano into one of two trailers I have. The first, a standard 5x8 enclosed Uhaul trailer which they said should work. Unfortunately, due to the additional size of their pallet it would not fit in the opening. The second was a very large toy hauler trailer but they said there was no way to secure the piano to the trailer. This all took about an hour of discussion. I was very pleasant and accepted that it was not going to happen. The manager then called me and said they were charging me a service call fee of $350. when I told her I thought that was unreasonable she said too bad and hung up the phone on me. I was prepared to pay something reasonable like $200, but they refused to discuss. You don't need to use greedy businesses like this, there are other piano companies. To add insult to injury they said my Young Chang baby grand was in excellent condition and they would give me $750 For it.

Awesome working with Joe Marras to replace our piano that perished in a fire. He is knowledgeable…read moreabout insurance claims and assisted working with the claims adjuster. I felt like we were in very good hands with his help. Honest and dependable man!

I had a very positive experience working with Brendan at Kawai. He sat down to hear my needs,…read moreshowed me a few options in the showroom, and then met me another day at their warehouse to show a few more pianos. He demonstrated the inner workings of the actions and hammers, and compared the sound of varying brands (e.g. Yamaha vs. Kawai) and price levels. He was knowledgeable, courteous, took his time with me, and wasn't pushy. I felt like I was getting honest answers to whatever questions I asked. I feel a little bad that I didn't end up buying a piano from Kawai after the time he spent with me, but I wouldn't hesitate to come back here in the future.

From the owner: With decades of experience and expertise, Kawai Piano Gallery of Michigan can help you find the…read moreperfect piano to suite your needs. Whether you are an student, professional or institution, we have the piano for you

I needed a very old guitar to be re-strung and set up. The technician here did a great job of…read morerepairing the neck, and resetting everything to use for higher gauge strings. All for a very reasonable price, under $70

Someone please open a music store in Troy that cares about guitar bass drums and keyboard…read more.. After standing around for over 10 minutes while no one acknowledged me... " hey man, how you doing? I'm looking for some .12 gauge acoustic guitar strings but I'm not seeing any... Do you have any?" Associate " nah man, we're not really in that mindset, it's back to school so it's all orchestra and band stuff. Honestly we probably won't order Guitar stuff for a while" Also, probably some of the worst in store employee edit kit I've seen in quite a while. Employees audibly talking poorly about another store who called to ask for help resolving an issue. Multiple employees sitting on a box behind the counter. I won't be back.

The Berkley Music Company team do an excellent job with guitar repairs and setups. They have a ton…read moreof both staple and completely unique guitars, amps, and pedals. Their staff is friendly and knowledgeable, offering plenty of help to answer any questions I had. I am so thankful this place is in Berkley. Go there if you need anything guitar related (they also have a bunch of other instruments, too)!

Ripped me off on a consignment. Threatened to call police (when I questioned them calmly about it)…read moreif I did not leave the premesies immediately, which I did.

They have done an outstanding job with my son in beginner piano. The staff out front are always so…read morekind and attentive. Happy we made the decision!

Outstanding commitment. Highly recommended! Mary Anne David and her team are focused on their…read moreclients & students and they are the best!

If you are looking for someone who is knowledgeable and professional in purchasing a piano, this is…read morethe place. We had a (barely-we learned the difference between Grand and Baby Grand is the measurement from the front edge of the keyboard to to farthest point of the opposite edge; 5 feet or less is a BG; ours had been 5 ft 2 in, so it was G. Our new one is Grander.) grand piano that was damaged when we had a house fire and it was a total loss. Mr. Evola came out and took down model and serial number information, did a lot of research, and documented the market value for our insurance company. In fact we had unknowingly bought a good brand and model that actually appreciated significantly so we applied that value to purchase a new, grander piano. Evola's delivery and setup were excellent.

We have purchased a grand piano and a church organ from Evola for our church where I am the…read moreorganist and I can tell you that the owner, sales staff, delivery, installation, and service after the sale are first class all the way. Since then we have purchased a grand piano for our home and the entire experience was great. They have entry level digital pianos, artist quality grands and everything in between. Regarding the studios, there are many fine teachers on the staff who have excellent training and who are conscientious music educators. I have never heard of a teacher at Evola who was unreliable. Not to minimize the experience another reviewer had there, but it was surely an anomaly and not indicative of what you normally find at Evola.

I've been coming here since I was in high school but it had been a good 20 years since I had been…read morehere last. What's funny is that I used to live around the corner, as well, until I sold my condo recently. I thought I had messed up my uncle's violin, the bridge had collapsed. I also wanted to get one of my bows restrung. They are by appointment only and I tried emailing them but didn't hear back, so I gave them a call today since I was going to be in the area. I got a new bow from them, as well as new strings. It was a little pricey, about $112, but I know it's a family business. The house looked exactly the same as I had remembered and they have all sorts of cool memorabilia and things on the walls. It looks like they can rent violins too, there were some little kids there who were starting out on their first violins which was nice. They threw in a cloth for me for free and also a luggage tag for the violin, which I thought was very nice. I highly recommend this place even if it's a 30 to 40 minute drive for you like it is for me now.

They cancelled an appointment I set up to look at new instruments, then failed to respond to two…read morefollow-up emails, they missed all my suggested times. It's totally unprofessional for them to treat anybody this way, and it's extra bad for their business, as I am a member of the Detroit Symphony and have students, and will certainly spread the word about my experience. Further, I stopped going to get my instrument serviced after Peter did an unprofessional job on my bridge, making it far too low, far lower than I requested, rendering it useless for my purposes. So I cannot at this time recommend this shop. There are plenty of alternatives with much more professional services.

Terry has been my piano tech for almost 50 years. Very knowledgeable, extremely honest. Excellent…read moretuning, really can tell the difference between his tunings and other tuners. Very good ear and technique when it comes to revolving a piano. Very highly recommended.

We have a nice looking piano, polished mahogany, which has a sentimental value for our family…read more Unfortunately, due to poor maintenance and harsh exploitation it came to its end of life. We searched around for all possible solutions and several companies turned down our hopes for restoration of the instrument. I can't express my gratitude to Terry, who did an outstanding job to restore our piano and be able to tune it to concert pitch. I never hoped for such a results. He is our piano tuner from now on. He is very professional, honest and punctual. And the price was very reasonable!