The ladies at the front desk have been so helpful and so pleasant every time I have come here…read more They been so helpful in helping me schedule my brother's appointments. The type of care that I've seen my brother receive there has been excellent.

Although we'd had a couple of negative experiences in the past with them not answering phone and…read morehaving to repeat a CT scan because it was done wrong, this time they gave 5 star service when we went for an MRI there. After having been turned down by KSF where my surgeon is because I was in a wheelchair and could not get on their table without assistance, we stopped there on the way home to see if they could do it. The young lady there was great and got us appointment the next day. Then the technician took the table out to, us, got assistants to help get me on the table and sent the report to the doctor right away.

I have been going to this office for care since at least 2015 and I have never had a bad experience…read morehere until now. I was told that this office no longer accepts patients that are paying out of pocket. This should really be against the law as you are denying service to a group of people. Who doesn't accept cash? And now after 10 years I need to find a new Hemotologist. Wow!!

I decided not to make an appointment with them only because of the rude receptionist they have,…read moreseems that you are making us favor to attend us, we are paying and on the explanation of benefits shows big $$$, YOU doctors make your living from sick people and particularly rheumatologist of people IN PAIN, please do not add more to this by having a receptionist who by her voice tone lacks of empathy, we need care, the McDonald's lady who probably makes half of the receptionist have a smile, you feel the smile or the angriness on the phone. So unprofessional.

Great staff of employees. They were kind and professional. Easy to schedule MRI and receive results.read more

This place is awsome. They went above and beyond to help us get our MRI done. Even when we…read morethought we may have to pay out of pocket they were the best. Thank you!!

DO NOT TRUST THIS PLACE. THIS COMPANY IS SCAM. I have done fast track genre reveal test at one of…read morethe baby reveal co. Located at Easter freeway, But I have not received any notification up to yet and it's been 5 days. I saw this name on sneak peak website and did my test over there, but this company is not at all worth of trust, but I did trust sneak peak website so I did my test there based on sneak peek location for lab test. About Baby reveal co. - first thing they gave me appoint at 2pm and no one was there till 3.30pm. I do understand there could be miscommunication but companies still manage their calendars - baby reveal co. Phone is out of service mostly and sometimes it works by luck. - I did test on Saturday paying cash $150 and they don't have any ways of giving receipt. Lab person told we will email you but nobody is responding after I left. - being pregnant and waiting eagerly for test result but no response via email or call doesn't feel right for company. I went to this location because it was on sneak peek site otherwise I should have not trusted and better done test at home.

TOTAL SCAM! I went…read morefor the fast track gender test back in October, we waited for 30 mins before anyone showed up, then were brought in the back. The girl taking my blood was really sweet so I feel bad. I was only allowed to pay in cash and no receipt. After being poked 11 total times with needles - she eventually gave up and asked me to come back later that afternoon because I was "dehydrated". Came back after work and got an additional 5 pokes and barely got any blood. Figured we would try and send it off to see if it would work. Sent the blood off and lo and behold - it wasnt enough blood. But I was able to come back for a free make-up test. It took me over TWO weeks to get ahold of someone to get it rescheduled, I tried emailing, calling (phone line was out for awhile) messaging on Facebook, messaging on Instagram, I even stopped by the office - nothing. Tried again, with the same girl and many many more pokes and SAME THING BARELY ANY BLOOD! She said if this was not enough blood then I would be able to get my refund. Of course it wasnt enough. I have been trying SINCE THEN to get my money back and its already January. Ive talked to someone a couple times and she keeps saying shes looking into it, a check will be mailed out, she doesnt know whats going on. Since then the website has completely disappeared, all social media is gone, and Ive been trying to avoid going there but it wasnt cheap and as a first time mom, I need my money back. Ive gotten blood drawn multiple times since then, and Ive never had anyone need a second try.

The phone receptionist is not at all helpful. Her name is Patricia, I had to ask her her name. When…read moreI asked for a specific area of the hospital to connect to she put me on hold for a long time. Patricia came back to the phone and asked me my purpose for wanting to talk with that area. If Patricia is ashamed to state her name when answering the phone than maybe she needs to find another line of work. If an employee of mine did that he/she would be terminated.

DO NOT use this emergency room. I brought in my son who had lacerated his chin. What I thought was…read moregoing to be some quick stitches ended up a disaster and my son and I walking out going to Houston Methodist Willowbrook. My son needed stitches, 2 inside deep and 6 outside. The doctor on duty at this hospital was dirty, coughing, and was not prepared for the situation at all. He tried gluing my sons chin with medical glue and used over 10 medical strips to keep it closed. As he held it together pushing it closed with his 2 fingers and had the nurse running back and forth to get more medical supplies, I told him to remove it and prove to me my sons chin is closed with the hack job he has done which had covered his whole chin & down his neck. He promised me it would be closed. The chin then gaped open and I told him I'm sorry I don't feel comfortable and we left! Do not go here if you need true care.

Approximately 2months ago, I went to RCH at Peak wood location. My paperwork was 3 months past due…read morefor my FMLA. The office manager was kind enough to finally complete what the other department neglected. Anyway they let me seat and wait 1 H.R. 45 minutes and the numbing applications were NOT quite effective by the time the Doctor came in to give the shot. I felt the pain of the shot. The female doctor told me I was fine and walked out. I broke down in tears to the office manager because that was not quality care. The forms could have been completed without the lack of medical care of getting that shot at the appropriate time. This is totally unacceptable. I have an appointment today. I'm already stressed out and filled with anxiety. I will voice my opinion today.

Dr. Chen is wonderful. He is professional in a "no nonsense " way. He always answers any…read morequestions you may have. His staff is always kind and professional. The whole operation runs very smoothly.

Very clean facility, with a nice attentive team. My very…read morefirst time having a MRI done. They have mini water bottles for guest. Provided images on a disc, for your personal records, and/or to provide to any future providers. As well as providing all images to your recent assigned physician. I came for neck and back injury. I was informed that each will take 30 mins. Total of 1 hour, (in the tunnel.) -1* I would prefer them to, provide a one to two minute break period between the two sections. Verses, continuing to proceed on to the back, once completed with the neck images. In the tunner, you can Not move at all. And for the neck images, which was done first. I had to wear an head/face holder to keep my head and neck in place. With my neck injury I can Not good my head still in one position for an excessive amount of time. (Example 30mins to an hour). Collecting back images I do NOT have to wear the head gear. They should have definitely, slide me out, to remove the head wear. They do however provide, a hand held alarm bulb, (similar to the pump that belongs to a blood pressure cuff). For any assistance. Which I did have to use. Overall experience was good.