I recently hired Ardmore Windows and Doors to replace 18 windows in my home, and while the sales…read moreprocess started off strong, the rest of the experience was incredibly disappointing. To begin with, the sales representative was punctual, knowledgeable, and thorough. He clearly explained all the window options and helped us choose the style we wanted. Unfortunately, that is where the professionalism ended. One of the most alarming issues occurred during installation: a window was either dropped or thrown from the second floor onto my front lawn, where it shattered. The crew made no attempt to clean it up. I only discovered the shards the next day while outside barefoot with my toddler. I spent hours picking up tiny pieces of glass myself. When I raised this with the project manager, he didn't apologize or show any concern--he simply offered $100 off for my "time." Beyond that, the overall project management and execution were riddled with issues. I had to review the order sheet at least ten times because the company repeatedly made mistakes--wrong quantities, wrong styles, wrong hardware. Even after all of that, the final order was still incorrect. I requested that the new windows match the existing styles (e.g., 6 over 1, 8 over 1), yet this was ignored, and we only realized the error during installation when it was too late to correct. They also installed two top sashes in one window and acted as if this was normal. Their explanation was that "owners ask for ridiculous things sometimes," so they didn't question it. This was the only window of the 18 installed incorrectly, yet I was the one who had to push to have it acknowledged. The hardware situation was equally unprofessional. They installed mismatched pieces--gold locks with nickel lifts--because the hardware we selected was "out of stock," but they never told us. When we asked for replacements, they simply handed me a catalog and told me to choose new ones, offering no guidance, even though only one alternative actually worked with the holes they had already drilled. Another major issue involved the window screens. I requested screens for all windows in the original estimate, and this was clearly documented. Despite that, no screens were installed. Their excuse was that "homeowners don't often want to open their windows." After the mistake was pointed out, they installed makeshift screens that don't fit properly and are extremely difficult to remove and replace--clearly not the correct screens for the windows we purchased. The job, which was supposed to take a few days, dragged on for weeks due to unfinished work, installation errors, and repeated reorders caused by their own mistakes. Some of the work is still unfinished. I would not recommend Ardmore Windows and Doors to anyone. Unless you want to act as your own project manager, clean up after the crew, and still end up with results that don't match what you paid tens of thousands of dollars for, look elsewhere.

Why replace a window when Ardmor can fix the one you have. Great service, Great work, all at a…read morereasonable price. Thanks Ardmor Michael Colombo

No purchase made with this business but I appreciate their responsiveness and answers to all my…read morequestions. overall good communication!

Great product and great customer service. My wife and I love our new entry door. Highly recommended.read more

Choosing Prowns to do a full house window replacement was the best decision we made. Josh made the…read moreestimate easy and with no pressure at all. He came in with the best price and quality of window. He promptly answered questions and got the estimate to us quickly. Billy and Lou who completed the measurements and install, were prompt, respectful of my house and answered all my question. I was impressed on how their whole crew seamlessly worked together to get the job done quickly in 90 degree heat and they did a great job cleaning up. I didn't see one of their crew on their phone or even take a break. They worked non-stop replacing 16 windows in less than 7 hours. My windows look and work great, we were impressed with the shu molding around all the windows to complete the look. Billy even offered to come back anytime to show me how to work the "tilt" part of the windows for cleaning purposes. I 100% recommend Prown's.

Several ears ago we had our basement windows replaced by Prown's. One of the window sections…read moreneeded to be replaced. The windows had a lifetime guarantee that Prown's honored. They replaced the defective window section without any problem. It is refreshing to know in the current business environment that such business owners as Prown's honors & respectfully handles/ed this issue.

Our Pella windows have now been installed for a couple of years now and we encountered a minor…read moreproblem. But, no big deal as I called Joe Kennedy and he came right away to access the situation. He corrected the issue quickly and all is well. Not just a great sales and installation experience with Joe but his support down the road is what counts. You simply can't go wrong with the Pella products provided by Kennedy Windows!

Kennedy Windows and Doors made replacing my very old porch windows a pleasure. Joe met with me,…read morereviewed all of my options about style and cost of the windows, and answered questions during the selection process. All aspects of the cost including labor were specified so there were no surprises later on. After deciding to hire Joe and signing the contract, he was always available by phone or text to update me about the arrival of the windows and the installation. The installers were professional, polite, and did excellent work. Everything was left cleaner than when they arrived! All aspects of my window purchase and installation were handled by the owner of the company instead of an employee. This is such a rarity now a days and Joe's personal involvement was an important aspect in my decision making. I definitely would recommend Kennedy Windows and Doors.

We would highly recommend Dura-Plex if you are in need of siding, windows, doors or front porch…read more During the planning phase of our project they spent a great deal of time with us explaining the differences between materials and style options. They provided a computerized mock up of our actual house so we could see how it would look upon completion. The owners and/or employees were at our home everyday as scheduled. They were professional and respectful. We could not have asked for better craftsmen on each phase of the project. We are extremely satisfied with Dura-Plex's informative assistance with the initial design, the building materials, and craftmanship. We will be using Dura-Plex again for our future projects and highly recommend them.

I have had several projects done by DuraPlex over the last 30 years. The company (family) are…read morewonderful to deal with. I find them honest and trust worthy, their products are all of great quality and reasonably priced and offer very good warranties. Their customer service is outstanding; show up when promised,listen to and responds to every concern. They will be the first I call for my next home project

Had a window emergency, words I never thought I'd say, but in about 60 minutes, my Problem was…read moresolved! Quinto answered and sent his tech right away. The Tech was personable, quick and efficient. Thank You Unique Glass for saving the day!

I am really impressed with the job Unique Glass has done! Quinto, Yaz and his crew did a remarkable…read morejob replacing my living room windows. Not only were they knowledgeable, they were also friendly, thoughtful, humorous and professional! I highly recommend them and I'm looking forward to hiring them again.