I had an issue with my purchase within 5 minutes. I went back and was told I should have been…read morepaying better attention and it didn't matter how long it had been. NO RETURN POLICY. I am the owner a local retail business and that's not how this works. We are the ambassadors for the business community and the community at large and I for one want people to return. This is not the kind of service that brings people back and the damn sure aren't going tell others to come. The ONLY competitive advantage this company has is proximity. But guess what, it still only takes 15 minutes to get anywhere in Lubbock and the other stores have EXACTLY the same products. 1/10 will not shop again. 1/10 Will not recommend!

Be warned that they will take your personal property away from you when you enter. I walked in just…read morenow hoping to buy a t shirt, and an employee informed me that she would have to take away my backpack for the duration of my time in the store. I am a student, and had just gotten out of class on campus across the street. Like most students, I carry a backpack with me during the school day. Unless you want to be treated like a criminal, I suggest you take your business elsewhere. Additionally, it's obvious to me that the quality of their selection has declined. I started at TTU in 2023, and the store has clearly declined since then. I will be bringing my business to the campus bookstore from here on out, they have a better selection and lack the Soviet-style search and seizure policies of Red Raider Outfitter.

Chrome gets 2 stars instead of 1 only because they offer some genuinely cool stuff for the Lubbock…read morearea. Honestly, some of what they sell feels more LA-level than West Texas. But that's where the positives end. I've visited the store three times and made purchases on two of those visits. Every single time, I was treated like a second-class citizen. The staff is rude, follows customers around as if they're going to steal something, and responds curtly when you ask questions. If you're reading this review and wondering whether the negative reviews without photos are accurate -- they absolutely are. As an Elite Yelper, I usually know how to filter out unreliable reviews, especially from accounts with no photos or very little activity. But in this case, reviewers like Alex R., Rudy M., Crystal J., Michelle S., Preslie S., Lauren G., and Candice B. are telling the truth. I won't shop here again. I can find the same cute items online or in Dallas, Austin, or LA without having to deal with the attitude. There's no reason to "bow down" behind the red velvet rope after walking through an embarrassingly tacky single-door entrance with terrible signage.

Don't buy here they sell fake products. The 3 on the right are bought from creed store. The blue…read moreone on the left is the one they sent. It's absolutely fake. Don't waste your time here

I LOVE T.C Ellie's! super cute boutique that I've been shopping at for year!read more

BEST BOUTIQUE EVER!!! Literally the sweetest employees and cutest clothes !! I never not find an…read moreoutfit there :)

Congratulations! I am so happy to see that Rattle Dazzle has moved to a nice, new space! I have…read moreshopped with Terri online for years and I have NEVER been disappointed!!!! She has the best selection of things for boys and I love the range of sizes that enable me to get matching brother outfits for my grandsons.

absolutely love this place very helpful and knowledgeable on how to wear and how it is supposed to…read morefit correctly so if it's your first time wearing a suit no need to fear signature stag is here! I can promise when you leave there you will be ready to dress to impress

Outrageous prices for an extremely mediocre rental suite. Way better off going to men's wear house.read more

Writing my review in the car before I leave because it was that bad. I've been to many different…read moreRoss stores before and this was the worst one yet. It smelled very bad inside and another customer even made a comment about how it reeks like mildew! I know these stores can get very messy and chaotic but they really are just lacking on taking care of the store. They also made me wait until they felt like opening the dressing room! What was the most frustrating is clothes were just put on the hangers with incorrect size tags. Super frustrating you basically have to look through the ENTIRE rack and check the size of every piece of clothing bc everything is just thrown however with no associates even trying to fix things up. The shoes even had incorrect size stickers on them!! Good thing I check for the original size on the shoe! I wouldn't go unless you have extreme patience to look through every piece of clothing and every rack just to find a piece that you like and is actually your size!

Rude people shouldn't work in a customer based job. This girl asked me if I'm ready while I was…read morewalking to her already "like you don't see me coming" (thinking in my head)... then she just tosses my shoes in the bag. Ok.. I sense the attitude. Tells me the total, I hand her $80 cash. She asks if I have change... I tell her no. Asks if I want to donate it to the boys and girls club because she don't have change. "I guess so" I respond. She puts the money in the register where I can clearly see all the change she has... I'm 6'7". Is this the new scam?

Shopping here is one way of saving without compromising the quality of the things you purchase. My…read morefamily goes here to shop for bargains and you won't be disappointed. They have most of the items that we need. Now we always pass by Ross when we have the time.