Super friendly staff that are caring and accommodating. The process was quick and they had cars…read morewhen nobody else in town did. Customer service is top notch and the car we got was clean and new. The process in and out was less than ten minutes.

. I am trying to get them to get this car they gave me, this manager said he was taking the…read moreinsurance off and if anything happens I will be responsible. And they refuse to pick it up. I can not drive this little car and the manager knew this, he said a SUV would be ready by Friday or Saturday at the latest. Being in a accident has me anxious driving. I would have went to another company. Then the manager wouldn't tell me who owned the company says he couldn't give out that information. Worse customer service ever.

My mother needed someone to pick her up from Erie airport. I reached out to a few limo companies in…read morethe Erie area that do airport pickups. Kim quickly responded and she was very prompt in answering all emails with all my questions. The driver - Pat - was waiting for my mother at the airport to take her home. Wonderful, professional driver. Will definitely use Rupp Limousine again.

Kim responds to questions, requests, and details efficiently! Both times I have booked, the drivers…read morehave been on time and above and beyond with their service! Both experiences I have had with Rupp limousine have exceeded my expectations! I highly recommend, and you will not be disappointed!

Billy was one of the first people we met when we moved to Erie, and I'm so thankful that we did…read more I've caught other auto service places in town lying to me, but never Billy. He's honest, reasonable, and dependable.

Would not go anywhere else! Rich is the most honest and fair priced mechanic that there is…read more I am moving soon and will consider making the few hour drive back when I need my car worked on just because I doubt that I will ever find someone as trustworthy and knowledgeable as Rich!

I have not been here in 20 years. This was my mechanic when I lived in Erie. I had car trouble on…read moreour trip home and my Navigator will not go into gear easily after being parked. I rolled in here yesterday at 4:30 and literally it was as if I still lived in Erie and never left. Tina has retired at the front desk. She is the T in Tina & Mark Automotive. Brian is running the front desk and he's awesome. Mark is still there - missed the guy. They got my vehicle in this morning and are replacing the brake sensor. I am 9 hours from home but broke down ten minutes from my old awesome mechanic. They got a new couch - it's as comfortable as the other one they always had. This is a mechanic shop full of people that know what they are doing. I trust this place and always have. That trust continues with them helping me out today.

mark is the best jap car guy in erie.....thorough and honest....none better...he has fixed a…read morehandful of cars for me over the years....no reason to go elsewhere

95% of positive reviews are from coworkers, relatives and friends. Just check for yourself. Some of…read morethese ppl had to leave multiple positive reviews to balance out all the bad. Long story short...I have a debilitating illness they knew I needed a stable vehicle to get to Pittsburgh doctors. No inspection at a "service" center due to Noone being licensed to do it (u found out) promised to fix if didn't pass....LIED. purchased a year ago and still can't get inspected even after several grand in work due to heavy rust on underbelly and rocker panels. The things wrong were DANGEROUS! Ignored EVERY call and email. Investigated them and traced the vehicle I bought. They purchased at an auction. I spoke to the owner of THAT dealership and she wanted to help. Pulled the file and said it had too much wrong with it for her to sink money into. She is a small dealership so put up to auction to let the bigger guys With quote deeper pockets take care of it and they could sell it for a profit period instead of that happening brown's auto bought this vehicle from auction literally threw it on there a lot and did nothing to it not one! It was a very snowy day and it was freezing and I learned a valuable I should have gone over that with a fine tooth comb. Worst is I wasOut of work due to illnesses and waiting for disability so I cashed in the only resource I had which was a 401 k took a huge penalty and gave the rest of them for a vehicle I couldn't drive anyways. I have filed complaints with the Attorney General's office and the federal trade commission so if anybody out there has had similar experiences I urge you to do the same. The federal trade commission just documents but if they get enough people complaining they could shut them down! The stories I've heard from other customers have been very conlearning and some of the mechanical problems have been almost deadly. Stay away from this place... And you'll have to have a thick skin because you will get threatened phone calls all of a sudden when they see a negative review so expected can't prove it but you'll know when it happens.