This man is a con artist, and knows exactly how to lure, impress, and scam customers into signing…read morea contract without full understanding of the terms. He quoted me an hourly price for 5 hours on a party bus and encouraged me to sign the contract immediately and send my CC info to secure my spot. He never gave me a total price, and it took days to receive a total once I requested it, so I signed the contract to secure my spot in the meantime. He conveniently filled in the times we requested the bus for me on the contract... 6-11pm (see attached photo), but he left the total # of hours we'd be billed for blank (obviously knowing that if he wrote 7 hours when we requested 5, I'd question it). I wrote 5 hours in the blank MYSELF, and he didn't have the decency to correct me & inform me that we'd be billed for 7 prior to solidifying the contract. The second page of the contract (also pictured) has a VERY fine print, wordy, and quite confusing section explaining that we'd be billed for the time the bus took to arrive to our drop off and pickup destination. When I received our total and saw that it was MUCH more expensive than expected, I politely explained that I misunderstood this part of the contract and that this was much more than we planned to spend. His immediate RUDE response: "I'm sorry there was an error on your part". I asked politely if there was any way to rectify the situation, offering that we use the bus for 3 hours so we will be billed for only 5 as I had written on the contract I signed, and he wouldn't even entertain the idea. This was all within days of signing. That being said, the bus was stunning and in perfect condition. Our driver was beyond helpful and professional. I would absolutely book with the ACTUAL bus company again, but would never even consider giving Barnes Worldwide Limousine my business again. See attached photos for references and make sure you have a full understanding of any contract before signing. Also, don't expect the owner of this company to be polite or helpful once you've signed your contract and he's got you legally bound.

***BEWARE*** This is a criminal enterprise. I used this service for a "$250" 1 hour limo ride and…read morewas charges over $1500! When I inquired a about the charge they charged me a $550 "asking a question charge". It sounds like a joke but sadly it's not. These people are crooks. I wish I would have read the reviews before. This is a scam and they will steal your money.

Super friendly staff that are caring and accommodating. The process was quick and they had cars…read morewhen nobody else in town did. Customer service is top notch and the car we got was clean and new. The process in and out was less than ten minutes.

. I am trying to get them to get this car they gave me, this manager said he was taking the…read moreinsurance off and if anything happens I will be responsible. And they refuse to pick it up. I can not drive this little car and the manager knew this, he said a SUV would be ready by Friday or Saturday at the latest. Being in a accident has me anxious driving. I would have went to another company. Then the manager wouldn't tell me who owned the company says he couldn't give out that information. Worse customer service ever.

My mother needed someone to pick her up from Erie airport. I reached out to a few limo companies in…read morethe Erie area that do airport pickups. Kim quickly responded and she was very prompt in answering all emails with all my questions. The driver - Pat - was waiting for my mother at the airport to take her home. Wonderful, professional driver. Will definitely use Rupp Limousine again.

Kim responds to questions, requests, and details efficiently! Both times I have booked, the drivers…read morehave been on time and above and beyond with their service! Both experiences I have had with Rupp limousine have exceeded my expectations! I highly recommend, and you will not be disappointed!

Billy was one of the first people we met when we moved to Erie, and I'm so thankful that we did…read more I've caught other auto service places in town lying to me, but never Billy. He's honest, reasonable, and dependable.

Would not go anywhere else! Rich is the most honest and fair priced mechanic that there is…read more I am moving soon and will consider making the few hour drive back when I need my car worked on just because I doubt that I will ever find someone as trustworthy and knowledgeable as Rich!

I have not been here in 20 years. This was my mechanic when I lived in Erie. I had car trouble on…read moreour trip home and my Navigator will not go into gear easily after being parked. I rolled in here yesterday at 4:30 and literally it was as if I still lived in Erie and never left. Tina has retired at the front desk. She is the T in Tina & Mark Automotive. Brian is running the front desk and he's awesome. Mark is still there - missed the guy. They got my vehicle in this morning and are replacing the brake sensor. I am 9 hours from home but broke down ten minutes from my old awesome mechanic. They got a new couch - it's as comfortable as the other one they always had. This is a mechanic shop full of people that know what they are doing. I trust this place and always have. That trust continues with them helping me out today.

mark is the best jap car guy in erie.....thorough and honest....none better...he has fixed a…read morehandful of cars for me over the years....no reason to go elsewhere

95% of positive reviews are from coworkers, relatives and friends. Just check for yourself. Some of…read morethese ppl had to leave multiple positive reviews to balance out all the bad. Long story short...I have a debilitating illness they knew I needed a stable vehicle to get to Pittsburgh doctors. No inspection at a "service" center due to Noone being licensed to do it (u found out) promised to fix if didn't pass....LIED. purchased a year ago and still can't get inspected even after several grand in work due to heavy rust on underbelly and rocker panels. The things wrong were DANGEROUS! Ignored EVERY call and email. Investigated them and traced the vehicle I bought. They purchased at an auction. I spoke to the owner of THAT dealership and she wanted to help. Pulled the file and said it had too much wrong with it for her to sink money into. She is a small dealership so put up to auction to let the bigger guys With quote deeper pockets take care of it and they could sell it for a profit period instead of that happening brown's auto bought this vehicle from auction literally threw it on there a lot and did nothing to it not one! It was a very snowy day and it was freezing and I learned a valuable I should have gone over that with a fine tooth comb. Worst is I wasOut of work due to illnesses and waiting for disability so I cashed in the only resource I had which was a 401 k took a huge penalty and gave the rest of them for a vehicle I couldn't drive anyways. I have filed complaints with the Attorney General's office and the federal trade commission so if anybody out there has had similar experiences I urge you to do the same. The federal trade commission just documents but if they get enough people complaining they could shut them down! The stories I've heard from other customers have been very conlearning and some of the mechanical problems have been almost deadly. Stay away from this place... And you'll have to have a thick skin because you will get threatened phone calls all of a sudden when they see a negative review so expected can't prove it but you'll know when it happens.

We recently rented a bus for my husband's 60th birthday and it was such a fun time! Dustin at La…read moreGrand Elite was great to work with and Roger, our driver, was the best! Both were incredibly accommodating and the bus was absolutely amazing with an awesome sound system, seating in a u for conversations and even a few tables with chairs. Everyone loved it and was extremely comfortable!! Thank you Randy and Dustin and Roger!!!

I used this limo service for a wine tour and they are truly top notch and very professional. When…read morebooking they were very responsive and helpful, even sending pictures of the limo upon my request. They called to give me the drivers cell and name right before the event. Our driver was great and made suggestions for other wineries. When I got home I received a postcard from the company and driver thanking me for booking with them. We are talking a hand-written postcard. WOW. Very impressed and would use them again. Awesome limo service and I have used "others" before.