I continue to LOVE that my grandmother lives so close and is so well taken care of…read more The staff have all gotten to know her and her cute puppy. They have gotten to know our family too. I love how all of the activities are listed daily in the elevator. Mahjong is a huge hit here. The reason it didn't get 5 stars is because the food has continued to be kind of blah. Hopefully this will continue to improve as they make some adjustments. Even with not the greatest food, the company to time with seems even more important.

Four years my husband and I have lived in Independent,as well as assisted living apartments. The…read morestaff is friendly and helpful. Activities are many and varied-something for most. Caregivers and therapists are available for all. No need to leave to go another facility, Transportation to appointments shopping and outings are available all week. Fitness center is active and helpful and always ready to help different residents. Not perfect but close to it!

My 5-Star rating deals specifically with how the Dunwoody Pines leadership/management steps up when…read morethings inevitably go" not according to plan". Recently, my family encountered some issues with a move from one unit to another larger unit. I sent an email to the Community Director, Renatta Hamilton, outlining my concerns. Within 30 minutes of sending the email, she had scheduled a meeting with herself, the Executive Director, Pierre Chism, and the Maintenance Director, Khalif Smith. The meeting was awesome; I was immediately comforted by the concerned and caring response as well as the plan of action that was outlined and agreed to. Within 24 hours, 90% of the needs had been addressed, and the remaining 10% is being handled now. No matter how beautiful a place may be, to me it means nothing if your experience is tainted by inadequate management or unpleasant attitudes from staff. Dunwoody Pines has obviously put their emphasis on treating their residents with respect and dignity and grace.

I would like to thank the Staff for all they do for the Residents. This is a Beautiful Community…read moreand definitely a caring Community. The Management values the employees therefore the employees value the quality of Care provided to the Residents. Pierre shows that he cares for the Residents in this Community by striving to meet the need of the Residents as well as his staff. Thank you, Dunwoody Pines for the Cleanliness, the Quality of Care you provide and the Wonderful Staff! DM

This place may have been great at one time, but those day are long gone. The food is terrible and…read moreno matter how many complaints they get they do nothing to change it. The staff in the dining hall has an "us against them" attitude. The administration is tone deaf at best, and their care for the residents is nonexistent.

Exceptional service, professional care and genuine, heartfelt compassion -- all describe the…read moresuperior team at Villas of Canterfield. Dusty, Judy and team are unmatched in the area. It's easy to rate them with five stars!

I moved into Heartis in April 2026. I am very impressed with the community and the level of service…read morethey provide. The community is clean, the activities are fun, and the food is great. Everything isn't perfect but they communicate well and keep us updated on new policies, outages and any staffing concerns. The feeling of home that this community brings is why I chose Heartis.

My parents moved in about a month ago and I have been so disappointed in their experience. Long…read morewaits in the dining room, an elevator out of service for days, and lots of mis-mangagment. The folks that work there are very nice, but the building is understaffed and the company that owns Heartis is not treating the residents well with minimal staff and long waits in the building. The building is expensive and the service is poor.

My mother lives in this community. She is in assisted living. The highlights of this community are…read moreall day dining and prompt care. She can order breakfast anytime of the day. The menu changes seasonally with a good selection of fresh fruits and vegetables. There are always fabulous activities. Last week they had llamas in for a visit with a fun western themed evening. The staff is wonderful and the General Manager is always available for residents and families. Best senior living in Woodstock by far.

My Mom has lived at Merrill Gardens for 3 years. When her husband passed we offered to move her…read moresomewhere else, but her comment was "This is home!" She loves the staff, she's made friends, her quality of life is good and she's well cared for! We are grateful for all the wonderful and caring staff that create such a great environment! I've spent hours here with my Mom and have gotten to know a lot of the care professionals and staff. They truly love my Mom like family. Is it perfect? Of course not! No situation is 100% perfect, but they work hard to care for residents with love and dignity. I would highly recommend it for a loved one.

As President of the Residents Association at Parc Piedmont, I must report that the previous review…read moreby Connie C is false and inaccurate to an extreme. The entire staff has bent over backwards to accommodate her mother over the 7 year residency, even despite her disabilities and lack of her qualifications to continue to live in an independent living facility. It is truly a shame that this former residents family is attempting to denigrate this outstanding senior living facility after all the care and comfort that was provided over the years. So, I am proud to give this facility a 5 star rating. Most residents, past and present, would be happy to declare their experience as "Parc Proud". I advise all readers to disregard her previous comments.

Beautiful building and everyone there seems to like their accommodations. I was disappointed when…read morewe were expected to have a power outage because of ice, and they told the residents their generators would only support lights on in the hallways and to wear layers..late you kidding me? Is that the " exceptional experience" they're so proud of? Otherwise I'm very pleased with the environment though. They has so many activities and amenities as far as a dining room with a chef and a beautiful library. They accept dogs..not sure about cats, but I would ask if that were important to me, it's not unlikely they'd allow them in the apartments. I know one man that has lived there happily for over 15 years. They also have vendors come in almost every day. They have Taco and margaritas every Tuesday. There a pet rescue that comes in regularly to just allow some love for both the homeless pets and the residents. Overall, I'd recommend, especially if you have your own generator for emergencies.

I am happy to report that my food experience here has vastly improved. The staff has worked with me…read moreand my dietary restrictions and have done a remarkable job at doing everything possible to provide tasty, nutritious meals.

Do NOT put your loved one in Memory Care at Historic Roswell Place. My mom was here and…read moresignificantly declined due to lack of care and neglect. There was a high turnover rate of care givers and other staff. Costs increased almost 20% within a year. The memory care is on the third floor of this old run down building, and she hardly ever saw daylight. They'll lure you in with a big song and dance, and then they'll put them in wheelchairs and they just sit there forgotten. Promises of 'activities, field trips, walks, porch visits'. It was sad and depressing every visit, and the third floor smells like pee. My mom was spry and could walk fine when she got there, and when we finally left for good not even a year later, we had to wheel her out because she never walked around and lost abilities, she was unbathed for weeks, and with a UTI. It's quite a shame. No one there, including the employees, are truly happy.

Thank goodness the residents are kind and care for each other. There is so much turnover that comes…read morefrom corporate that it is hard to keep up. The last director was superb and residents loved him; he sincerely cared about them. Corporate fired him. Residents wore black and wrote letters in protest. They had a terrific chef who prepared healthy meals and homemade baked goods; they fired him too. The current chef creates unhealthy meals, runs out of food and has fired so many servers that they have to serve buffet style. They hold meetings regarding the meals, and residents complain. Everything is written down and improvement is promised, but nothing has changed in the last month. Some residents are actually not eating and preparing sandwiches on their own. For the rent they charge, and the fact that these are elderly people, many with health issues, you would expect more value to be placed on serving quality food. Most are very upset and disappointed. Apologies are made, but no changes. I hope that I can write a more positive review soon!

I had the pleasure to spend a long holiday weekend with my love one at The Mansions. I wanted the…read moreexperience and I must say it was a great experience. From waking in to a very clean and friendly lobby until I left, I felt the employees really care about the residents. I even participated in a couple of activities and enjoyed the meals in the dining room. My family and I are very pleased with The Mansions