There is everything to love about Regency Personal Care Home! My mom lived at a larger assisted…read moreliving facility for 2 years in an early memory care neighborhood but began to need added security at night (bed rails/ cameras) due to being a fall risk and better staff: resident ratio for oversight during the day due to her impaired mobility. Zoe, the owner, is incredibly responsive, very in tune with the residents, and communicative with us about anything potentially going on with my mom before I even get there to notice which has been just a huge relief to know someone is actually paying attention to the signs of a UTI or anything else that may be going on. She even takes those that are able out occasionally for salon days! The home is only 5 bedrooms with 2 staff during the day and 1 at night so the resident: staff ratio is better than anywhere I've found and certainly better than any assisted living you will find! For someone with dementia, less is more and by less I just mean - less people, less commotion, less vast spaces than assisted living, but much much better care all in a true home environment. With only 4 caretakers, my mom very quickly became familiar with and felt comfortable and safe around them vs constant rotations at assisted living. She is able to sleep in, bed rails can be provided as needed, security cameras with audible alarms to staff during the night, and just less space to worry about oversight or being out of sight to where someone like my mom is less likely to fall. The home had comfy recliners in bedrooms and living rooms so residents can lounge comfortably which is a luxury over assisted living! Lori, the other owner, is a registered nurse and has been really helpful in streamlining medication management and dietary needs for my mom. I'm sure I'm missing a million good things about Regency but it has truly been a very positive experience to see my mom so well rested, so happy, and putting on a little weight - she looks better than she has in a very long time and I know it's due to the level of care and oversight she receives from everyone at Regency. Shout out to the amazing staff - Shereka, Candy, Diki, And Tefanie! It's like a little family there. I highly recommend if you are considering alternative options for your loved one to check this out especially for dementia care vs a memory care unit at assisted living both due to the level of care and the level of comfort and quality of life for your loved one.

I looked for a personal care home for my wife and looked a quite a few and if possible, would give…read more10 stars. I finally selected The Regency Manor in Cumming GA and was so glad I did. This facility is impeccably clean well maintained. Zoe and her staff were truly unbelievable in the loving care that they gave my wife until her final days. I know my wife loved this home since she expressed this numerous times. and her love for Terri and Donna. Although the entire staff is excellent, I need to especially recognize Terri and Donna who are now are a part of our extended family. During her time there, my family and I were always welcomed with open arms and we all felt like family. For anyone that is in the unfortunate position of placing a loved one into a personal care home, look no further, this is the place! Tony Amorose

My mother lives in this community. She is in assisted living. The highlights of this community are…read moreall day dining and prompt care. She can order breakfast anytime of the day. The menu changes seasonally with a good selection of fresh fruits and vegetables. There are always fabulous activities. Last week they had llamas in for a visit with a fun western themed evening. The staff is wonderful and the General Manager is always available for residents and families. Best senior living in Woodstock by far.

My Mom has lived at Merrill Gardens for 3 years. When her husband passed we offered to move her…read moresomewhere else, but her comment was "This is home!" She loves the staff, she's made friends, her quality of life is good and she's well cared for! We are grateful for all the wonderful and caring staff that create such a great environment! I've spent hours here with my Mom and have gotten to know a lot of the care professionals and staff. They truly love my Mom like family. Is it perfect? Of course not! No situation is 100% perfect, but they work hard to care for residents with love and dignity. I would highly recommend it for a loved one.

I have been at Magnolia for 2 1/2 years and I have had an overall positive experience. I came in,…read morewheelchair bound and within a year (with therapy) I graduated to a walker and now I am completely independent. I walk and do all the steps every morning and in good weather, I walk outside. I also use the elliptical machine in the fitness room a couple of times a week. The staff have been very kind and the administration has responded to specific concerns of mine and residents as a whole. My book club enjoys coming here monthly for our meetings.

DO NOT EVEN CONSIDER THIS PLACE FOR YOUR LOVED ONE! The staff at Magnolia are incredible at touring…read moreand the sales pitch. But let me tell you, they will not even do the bare minimum that is part of the rental contract because they are always "under-staffed". The weekly cleanings, laundry and sheet changes do not happen regularly if at all! If and when they do clean, it's mediocre at best. The food is inedible. Several occasions they lost our family members medications and spent days trying to locate them while she was left without her diabetic monitors among other crucial medications. And you will be charged a ridiculous amount for a "care plan" and within weeks to months they will do another assessment without any communication and double the monthly care plan, this is how they make their money. Charging lower rent and ridiculous amounts for "care plans" that are bogus and unwarranted. AND, they won't even do the additional items they claim they need assistance with like showering and dressing. and God help your loved one if they push the "panic button" they are given to wear around their neck because they have an emergency, the staff is not coming to help at any type of pace that would be acceptable in a true emergency. I could go on forever about the unscrupulous practices happening in the place. The management team, accounting and care team will not respond to emails and will hide from you in their offices. Absolute incompetence. Stay away, so many other great options in this area of town.

We considered several facilities in Gainesville for my older sister who was experiencing memory…read moreissues and was diagnosed with dementia before choosing Ashton. Curtis and Max have been very caring and compassionate. We have never regretted our decision. Their staff and Georgia Hospice Care gave her incredible support through the end of her life. Cannot praise them enough.

My sister was in this facility for four days, they charged $3500 month plus they wanted another…read more$1000 up front. unfortunately my sister passed away four days in and they won't give any type of a refund!! half of the $4500 would have been ok. I'm sure I signed something saying it's $3500 a month it was a booklet of pages to sign. These companies taking advantage of the elderly is so sad and immoral. I don't know how they sleep at night. I might add that almost none of the people working there speak English or understand it! they have an app the elderly have to speak into so the girls can understand them. if they sickly or disabled it is very hard to communicate! The girls then have to speak Spanish back into the phone so the elderly person can get an answer. CRAZY! PLEASE! be careful where you put your loved one's apparently there are a lot of places taking advantage of the elderly! It is so sad.

Well kept property but poor care. Management is unorganized, slow to respond. Issues with my…read morefamily member went untoiced, they are not through nor do they inform families enough. Lots of turnover and very little activities with residents. Food is sub par and for the price of room and board it should be better. You can find better places to have your loved ones reside.

My mother has lived at the Cohen Home for the last 2 months and we are so happy that we made the…read moredecision to make this her new home. We looked and interviewed so many memory care properties and none compared to TCH. It was quite stressful and frightening to realize that we were at this point in her life and would have to trust in others to take care of her. We love the staff and so does our mother. They treat her with such kindness and care. It is such a relief to have such wonderful people care for our mother. They treat her like she is their family member, not just a resident at the property they work at. During COVID, it is especially hard as we are not able to visit on a regular basis and do the things we typically would for her however the staff is always there to assist us in whatever we need. During this disturbing time they have provided my mother and the other residents with a safe and healthy environment and adhere to all the health guidelines. I would highly recommend making this your loved ones new home if you should be looking for an assisted living/memory care property. The quality of care provided here will truly make the transition easier for you and your loved one.

Helen and Jim and their staff are angels. My father had significant dementia, was fairly paranoid,…read moreand had Parkinson's Disease. He was a challenge, especially at night when he had his times mixed up. The staff was firm but caring, and they made certain my dad was safe. They made the most challenging and stressful part of my life much more manageable, because I was confident that they cared for my dad as much as I did. The facility is just like someone's home, a very clean home. Meals are home-cooked. The staff know each resident, and they are always, ALWAYS patient and kind. There are activities. Staff manage medications impeccably. The health, safety, and comfort of the residents is at top of mind of every staff member. It's impossible for me to sing their praises high enough. If you need peace of mind for your aging loved one, you cannot go wrong with Mayfield Oaks. They are your extended family.

July of 2019. We are now going into our third year at Mayfield Oaks. Moms dementia is much worse…read moreand the staff here has been excellent dealing with it. Helen the owner has gone out of her way to work with the in's and outs of this terrible disease. I can't recommend this place enough. Mayfield Oaks has been a life saver for our family. After a long period trying to find the best option for our mom and having to move in and out of various properties, we realized she just could not adapt well to the larger communities. The resort-like atmosphere of those places was very appealing to us, as younger adults, but once you got past the flashiness, it was always missing was the love and care you get when living in a smaller place. The attention our mom receives now is better than even we could give her in our own home. She fell in love with Mayfield because it reminded her of her own house and she feels like she is living with family - and the staff has truly become our extended family. It's been the single greatest choice we have ever made.

My grandfather lives here and it is so wonderful. The staff are great and caring and I'm so…read morethankful he can call this home. He lived alone prior to moving here and interviewed many places. We, as the family, have always been regarded as important. Suzanne is amazing and has always addressed any concern we have promptly and with my grandfathers needs as the priority. We know he's safe here and he's happier than he has been in years! Yes, older people can sometimes be a challenge, but they handle him with care and do what they can to make him feel like this is his home. I think the other reviewer on here may not be cut out for this line of work. I also noticed she's never reviewed anything in a positive light. 2 stars max. Don't let her review stop you from checking out Benton House. I cannot tell you how pleased we are with this place!

We brought my mom to live here after she was diagnosed with Alzheimer's. She did not come willingly…read morebecause she didn't understand her illness and was a handful when she arrived. Suzanne and Chuck went out of their way to make the adjustment as smooth as possible. After a few short weeks, she loved it there. All the workers were extremely kind to her. We had a few minor hiccups with her medications, but that is to be excepted and they were quick to fix the problems. Eventually my mom was placed in their memory care and I was happy with the care she was given. They helped get my mom on hospice and kept me aware of the hospice staff and how they were doing. The biggest gratefulness I have towards Benton House is when my mom fell and fractured her back. We thought for sure she would have to be placed in a nursing home. They were wonderful to accept her back and told me this was her home. She died a few weeks later, but happy and grateful that she was able to live her final days in a place she eventually fell in love with.

I have so many staff members to thank that I'll leave someone out for sure. After just over two…read moreweeks, Rick has become more accustomed to Evergreen, and your excellent staff, Tricia, has played important roles in helping both him and me through this challenging time. Shylonda - welcomed me and my questions early in her tenure with ATC. You get a definite feeling of warmth and receptivity with Shylonda. She seems eager to help individual family member of the residents in her care. Vanessa - spent time with me explaining how the two outstanding bills will be posted. She was easy to talk with and made clear what I can expect. Weekend staff - Toni as well as the person designated to help Rick that day, and the Sunday wellness staff person were helpful, showing what truly seems a calling for this kind of work. When I left, another staff member (male) went over to talk with Rick, making it easier for me to leave. Dwana - We had a nice talk on Sunday about life in Evergreen in general. It was she who suggested that I notify Shylonda of some housekeeping needs for Rick. I don't know if she, and your other staff, have a real idea how important, how comforting such short talks can be to new family members. It truly matters. Toni - I spent most of my staff time with Toni on Sunday. She could tell I was distressed over the evangelical nature of the activity taking up the full common area (not the learning room closer to the patio), as well as the lack of anywhere else for Rick to be for the approximately 90 minutes they were there. I know she will be reaching out to Stephanie, and I am grateful to her for rescuing Rick and me. When I entered Evergreen in the midst of singing and preaching, Rick said, "You rescued me!" Toni understands that we are not Christian, and she took us out to the patio and encouraged Rick to sing some of our Unitarian Universalist hymns. As you know, memory and music are a pretty amazing pair. I deeply appreciate both the initiative she took, and what, I'm sure, will be her follow up with Stephanie. You and I and your staff will continue to communicate often as Rick continues to adjust to Memory Care. I wanted you to know, after some of the bumps that you've worked out for me, how grateful I am. Sincerely, Paula Watson

My mother recently moved from an independent living community to Arbor Terrace Crabapple, based on…read morethe recommendations of several of her peers, her pastor, and my visit to Arbor Terrace. The prep and paperwork went very smoothly and efficiently, so she could move in on about two weeks notice. Also, the staff worked closely with her doctor to make sure all the medical forms were completed in a timely manner. And in the brief time my mom has been there, I am overwhelmed with how wonderful and caring the staff is, and how communicative they are - having a very comprehensive orientation meeting where I get to meet all of the staff leadership, and several of the staff initiating calls and texts to let me know how things are going (I live 3000 miles away in California). It gives me incredible peace of mind knowing my mom is in good hands and actually enjoying her days at Arbor Terrace!