Dalton and Paul Duvall have installed HVAC units in the last two homes I have built and they have…read morealways done great work but their GREATNESS really shined through this July when my new compressor broke on the hottest week of the year so far. They not only showed up the day I called but when they determined my unit was beyond repair they were contacting the manufacturer and got me a new unit at no cost to me. They even brought two window units and installed them temporarily in my house so we could stay cool until the following day when my new unit came in. it was no hassle and some of the absolute best service we have ever had. Now we are cool again! Great Job!

If I could give a zero star, I would. Someone was asking for recommendations on heating and air…read morecompanies and I posted my experience. One of the guys said I was lying about my review, so now I am posting the whole interaction here. Facebook kind of scrambled the posts, but you can get the idea by reading it. Chrissy Ruth Wells Jackson Duvall's sold my husband a unit with lifetime warranty on the blower motor and then wouldn't honor the warranty. They did quote me for a whole new unit without coming out to check it out. Atchley was supposed to come and clean my a frame inside the house and did everything but because the guy didn't know how and then wanted to charge me for sending somebody else out to do it. Bright was wonderful! They came out and fixed my blower motor for me and my unit has been running just fine for the last 3 years. 16h Reply Share Paul Duvall This warranty covers part ,u wanted me to cover labor and Freon 14h Reply Share Chrissy Ruth Wells Jackson Paul Duvall as a matter of fact, the person I was talking to tried to tell me you guys did not sell anything with a lifetime warranty until I sent her the copy of my receipt and then she said well we're not honoring it. You should've known that was not a legitimate warranty 14h Reply Share Chrissy Ruth Wells Jackson Paul Duvall I did not want you to cover the Freon and labor. You guys refused to honor the warranty. So, which is it was I lying or is it what you're saying now that I wanted extra work done Free? I guess me showing proof made you a little bit butt hurt, huh 14h Reply Share Paul Duvall It wasn't Duvall's AC 15h Reply Share Chrissy Ruth Wells Jackson Paul Duvall I was mistaken. The warranty you guys refused to honor was for the compressor, not the blower motor. I had someone fix that problem and then the blower motor went out also and I called someone else for that too. May be an image of ticket stub and text that says 'INVOICE# 3818 DUVALL'S AIR CONDITIONING REFRIGERATION 8342 SR 124 RUSSELLVILLE AR 72802 (479) 967-1280 or 970-1130 DATE 7/31/2006 BILL : UNIVERSAL HOUSING DEVELOPMENT RUSSELL.VILLE RUSSELLVILLEAR AR 968-5001 DUE DUEDATE DATE GOODMAN SEER DESCRIPTION PUMP 8/10/2006 QTY APPROVED APPROVED GOODMANA HANDLER ARUF36421 AIRCONDITONINOSYSTENDOCT SVECDNDITOAING.SSTEMDUCT WARRANTY RRATKT ADUE APPROVED GOODCAREE EXTENDEI WARRANTY UPS WARRANTY YEAR IFETIME COMPRESSOR LABOR AMOUNT 1,557.90 623.70 93600 127.51 50.00 350.00T Thank ou For Your Businoss! TERMS Subtotal NET 0 $3,645.11 Sales Tax (7.0%) $24.50 PLEASE WRITE INVOICE #"S ON CHECKS $3,669.61 #1834.27 Total ح diaw pt 8/8/06' 15h Reply Share Chrissy Ruth Wells Jackson Paul Duvall it sure was. Back in 2007. You guys refused to honor it in 2023

I called on last Sunday, and Talked with John Hankins, He offered to come that day, but I told him…read morehe could wait to Monday, He showed up on time quickly figured out what was going on with the furnace. He was very courteous, and was definitely Knowledgeable and got the furnace going in 15 to 20 minutes. And they are reasonable on the service call prices. I highly recommend if you need heat or air service. thanks, John, Douglas Lay

Great company! Saved my daughter and grandson from spending a very cold night when the furnace…read morebroke down. Very professional, great prices, and honest.

We had a rental in Russellville that unexpectedly needed a complete hvac system replacement. Bryan…read morewent out of his way to make sure our tenant was able to stay cool by bringing them portable a/c units to use over the weekend. He was quick, respectful to both us and our tenants, and his pricing was extremely fair. Heaven Air will be our go-to company for all our properties needs in the future.

I have a home warranty company (Choice Home Warranty - do not use). they assigned this technician,…read moreBryan - who owns this company, and he was a no call no show the first time after I left him three messages. The second time I had to file a claim on my AC unit, they assigned him again, and guess what, he was another no call no show after I left him three messages and called five times over several days.

I've never had a better customer service experience than I had with Arkansas River Valley Heat and…read moreAir. My A/C went out during one of the hottest parts of the summer. When they couldn't find an interim solution to keep my old unit running long enough until they could install my new one, they put in a loaner unit until they could do my install. They come to our rescue and we remained comfortable during some very hot days. That is truly caring for your customers.

Impressed with this company. I called at 8pm last night (Sunday) and not only did someone answer…read morethe phone but assure me I would be put on the schedule for the next day. I got a call about 11am today (Monday) and the repair guy was at my house by 11:30am. My air was back on and working great by 12:30! My repair guy explained the bill to me and was very friendly. Excellent customer service and I highly recommend.

the cure did a really good job working on my house.i had Seval jobs done at a very good price..read more

My AC tore up last week they came out and was very professional and explained everything that was…read moregoing on with my AC unit they did a great job repairing my AC unit

Sept 11th 2026 I have never had service like I get from either Mc B's Plumbing or Mc B's Heat and…read moreAir. Both are outstanding and both are amazing. I would highly recommend either one. Just tell them Mike sent you. Always on time and always great and honest service. God bless

Excellent service, fast and reliable. Highly recommend. They went above and beyond and caught…read moreissues another company didn't even check.

Do not give this business your money!! They are the absolute worst. After several unsuccessful…read moreattempts to fix our air conditioner they talked us into replacing the entire unit. It was replaced with a much smaller unit than what was there and the unit hasn't worked consistently since we got it. It stops working randomly. The one time we got the guy to come out, which was shortly after he replaced it, it kicked back on and started working. Instead of figuring out the issue, he said we needed to have him come back when it stopped working again so he could figure it out. This was late spring. We have tried several times and he always says he's coming and never shows up. No call, no text, no apology ... just doesn't show. We had another company come out and they quickly told us what was wrong and told us if they touched it, it would void the warranty on our new unit. Interestingly enough, this guy drove by that day and saw the other A/C guy in our driveway which was several days after his no call, no show. Weird time to stop by, not knowing our availability or communicating that to us. We have since, reached out several times again because we have no choice to have it covered under the warranty. He continues to no call, no show after scheduling a time. So we sit around waiting on him over and over again for no reason putting off our day or any plans. My husband messaged him and told him he needs to get out here ASAP with one final message because its now nearly winter and still he hasn't fixed or replaced the unit that was sold to us!! He never responded. So here it is 4 a.m., ALMOST CHRISTMAS, and our heat isn't working either. Looks like taking them to court will be the only way we can get our unit fixed and we can provide heat or cooling for our family. Save your money and avoid being scammed!!!!

Very responsive. Courteous. Showed up as promised and corrected my issues quickly. Very…read morereasonable pricing and best yet...their work is warranted.