I went for a lung function test including a 6 minute walk study. First it was difficult for me to…read morewalk 6 minute because of intense pain in my legs and even though I was "allowed" to stop for a few seconds I was told to keep going. After the walk test was done I was told that I didn't need oxygen any more. Not at home or anywhere. (Only to be told later by a different doctor and nurses that I should be on home oxygen until at least after after a surgical procedure. The second test was in a kind of small chamber where the next breathing tests were done. I immediately informed the technician that I am extremely claustrophobic and she said "Everyone else can do it, so you can too. It seemed hardly anything I said mattered. So I pushed through and finished the first test, ending in severe distress and breathlessness. What really made me feel terrible and belittled was something the woman said "Ok, let's try again but stop with all the faces" referring to my facial reactions when I just couldn't breathe out more air into the machine and started coughing pretty bad. That made me feel like a child, or worse, that I was pretending not to be able to do the exercises. And the constant "I have done this for a long time and everyone else do this, so you can do it too." I'm sorry, but that was probably one of the most uncomfortable I felt with medical staff. I will give WakeMed 5 stars across the board because they saved my life and they actually listened. Every single doctor, nurse or imaging technician has treated me with nothing but kindness and respect at every appointment I have. But this was not the case here. (At least in how I personally have felt throughout the appointment.

I had a referral and this place is absolutely the worst. At first I had a Dr. Santos who had me do…read morea home sleep study in which I did and was told I had to do another one for the CPAP machine; I guess to get the right pressure. After not hearing anything for about 3 months, I got a call from another Dr. who stated he was taking over for Dr. Santos. I was told I did not have to do another sleep study for the CPap machine, that he does things different than Dr. Santos and I would be getting one in the mail. This has been over 6 months and I still am waiting to hear from someone. If you want to be informed, and know what's going on do not go here. They do not communicate very well and seems to be a waste of time. I don't understand how professional business operate like this. They should be ashamed. And there is no way to get in contact, the message is outdated with no way to reach a live person.