Food is always tasty, sometimes not so hot, room temperature french fries are not good and their fries are never crispy Their breakfast burritos and sandwiches are good. The foot-long chili dogs are excellent. And you have the option of getting tater tots. Just make sure you ask for them extra crispy any of their drinks and their drink specials are always really awesome. read more

Charging $15 for chicken nuggets, fries, and a drink is robbery. Especially when they do not come with any dipping sauce. They do not tell you this when you order they just ask if you would like some and then charge you .50 per sauce. Know your place. You provide value to the community. This isn't value. I will not be returning. read more

Sat through a long drive thru for some 99 cent corn dogs and a coney, get to the window and no tap to pay. So I had to leave empty handed

I believe the new owners are back!!! I've hated going to sonic for the last 2 years & went last night for the first time in a long time. The service was fantastic & drive thru line moved quickly. Food was great as well. read more

I'm never going to eat here again. I use to work here and it was decent but I left due to horrible management, lies, telling me to clock out while I was cleaning. One year later and this happens I found a FUCKING HAIR in my food and the service was horrible as hell. Sonic needs to get their act together... read more

Sonic Drive-In - Burgers Near Me - Elizabethtown, Kentucky

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I'm a doordash driver and I waited 40 mins in a stall to be told that I was supposed to go in the drive through even though I was told that they would bring the food out soon. They have always been awful at time management skills. When a man went to go see what was going on why it was taking so long. There were 2 employees working one was doing nothing just smoking in the building. The other was kinda doing stuff better than the one doing nothing but still. I've never had to review a fast food restaurant but this is just disgusting how badly they are at working. read more

Stoped to have lunch, pushed button and no answer, tried two more times, worse place in town to try to get service

20 mins to order 3 drinks and that was because i kept asking if i could be helped now

To be honest, after reading some of the negative reviews, I was a little hesitant to dine here. But my family and I were pleasantly surprised. My husband ordered the Super Sonic Double Cheeseburger, which was huge and quite tasty. (He let me have a bite.) He also ordered onion rings, which were also very good. In fact, they had a slight sweet taste to them, which I enjoyed. I ordered the BLT Toaster, which I really enjoyed, even though after sampling my husband's burger I had wished I ordered one of those instead. My son ordered corn dogs and tater tots, which he said were excellent. The star of the meal, however, was the Oreo Cheesecake Master Shake I had for dessert. Yum, yum, yum! So why 4 stars and not five? Service was rather slow, and our order was finally taken, the person on the other end of the speaker couldn't hear us very well. That minor inconvenience aside, we enjoyed our experience at Sonic and will happily return in the future. I highly recommend that you stop in sometime and give the burgers and shakes a try. Bon Appétit! read more

I can see why they have bad reviews. Been sitting in the drive thru for the longest time. And the guy in front of me has been here way longer. They say the drive thru is the only thing open. I'm guessing it's because this girl wants to sit on the floor and text instead of help co workers knock this line out or do her job read more

Sonic Drive-In - Girl sitting on the floor playing on her phone instead of helping while the line is backed up. - Burgers Near Me - Elizabethtown, Kentucky

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If I could give zero stars I would. First of all I pulled up to a slot and I started ordering and the lady cut me off in the middle of my sentence and yelled at me to pull around to the drive thru. when I pulled to the drive-through I started ordering and she was very rude to me. I asked for a fries with cheese sauce on the side. And she asked in a very rude tone so you want cheese fries? Obviously, I want cheese fries, but I would like the cheese sauce on the side. Thank you. I pull up to the window. It takes 10 minutes to get my food. My friend asked for a water. they gave her a Coke instead. She doesn't like Coke. I gave her my card and she gave me the receipt. This will come back around at the end of the story. we checked our food, I ordered two pickle fries. Two of them. Only got one. And they gave us no ranch and no fork to eat my chili dog. I reversed all the way back through the drive-through. I went back up to the window. I asked them for ranch forks, and my pickle fries. Only to receive two ranch, a regular side of fries and no fork, so i had to eat my chili dog with a spoon . Mind you when I pull back up to the window, she said thank God you came back through because I didn't even charge you for your order. when I went to leave after I finished my food, I saw that lady sitting at a picnic table eating my pickle fries. Worst service ever. I hate sonic. read more

Worst employee from manager down hatful useless customer service. Order was incorrect and Employees can't even count cash money I was given back too much change and tried to correct them to give back and got attitude. read more

Worst sonic i have ever been to. Employees wander around like they are lost and it takes forever to get drinks and food. I really hate coming here, but we dont have much of an option. read more

me and my boyfriend was done shopping for the night and, we wanting to get some food somewhere that was opened...but we went to Sonic in etown that's close to us, we noticed the screen was turned off...we ordered food where the tables are at....then some guy came out where the employees are...he said nothing....but to push the button to order....so we did that and the lady on the speaker said it's only open for cars ONLY.....but we don't have a car......so where are we supposed to go to now? We ARE HUNGRY.....so we decided to go to Rally's they are so much better anyways....I don't suggest going here if you don't have a car..... read more

Tenders over cooked couldn't hardly chew them and they tasted like old grease. Waited over 20 minutes for our order to be taken service was rude. Bf got Buffalo bites and all he got were the crumbs out of the bottom of the bag of chicken with Buffalo sauce dumped on top of it. There was over 10 vehicles there the whole time we were here and all of them waited atleast 10 minutes for their orders to be taken. read more

Sonic Drive-In - #11 on the menu. Crispy Chicken Tenders. - Burgers Near Me - Elizabethtown, Kentucky

Terrible service. Ordered online, cheese sticks and a slushie for my 6 year old. Went to pick it up and a girl came out and said I can give you your slushie but we are out of cheese sticks until tomorrow. I was waiting for her to offer me something else. She didn't, she just proceeded to stare strangely at me. I said well okay can I get a refund? She rudely said "I will have to call my manager for that we don't have one here at the moment." Proceeded by more awkward starting. At this point I was understanding she just wanted me to leave I said "well I' paid for it so we need to do something here." She said "fine, i will call my manager but you don't have to be so rude." by just asking for my money back? I said I'm not being rude but you are. She gets to the door and says .. but uses the actual words, "fk you you stupid bi***" and walks in the door. My 6 year old was sitting right there. Never again sonic. Never. Don't go here. - stars if I could. read more

Absolutely a horrible experience. I said no ketchup on my burger and they added it anyways. Got kids tenders and they were so hard they could not be eaten. Cold fries to boot! Don't wast your money here. read more

This is the SLOWEST place I have ever been to. Waited over 20 minutes for one single drink. Ended up leaving. I truly don't know how this place is in business. read more

You could eat for less and faster at a sit down diner, 50 minutes to get our food, place has went downhill fast.

They take forever, when they're ready to take your order you're RUSHED then told you're being refused service because you ask the person to wait while you recollect your order and it's dirty ! People smoking vapes and shit in the drive thru window VERY UNPROFESSIONAL! Like it's bit my fault you get paid 7$ just do your job and people may consider tipping and if you don't like your job you frog eyes bitches get another one that's why y'all teeth missing read more

this is literally the slowest fast food place ever, I love sonic so much but it's so slow. I got a drink and fries and it took 30 minutes... the fries I got were cold and hard. read more

literally the WORST sonic I've ever been too. everything was cold. they were out of every sauce. staff are lazy and would rather hang out with their friends in the parking lot rather than do their job! read more

This is the sorriest Sonic I have ever went to. Out of everything and the worst customer service. I would say stay away from this sonic.

This is the only sonic in Etown. They have friendly service, however they never seem to get the orders right unless you order a simple drink. I ordered a jr Oreo buster and they made it to order but there was a piece French fry in the whip cream. Once again this is to be expected here now, hopefully they will work on that. read more

The last 3 times I have been here, it has taken 40+ minutes to get my order out to me. 2 of those times, I just ordered drinks. The poor service makes me sad because sonic is my favorite but, I can no longer keep wasting so much time in a line for a simple drink. read more

Cold burger capital. 2 years ago I went to etown sonic and ordered a burger the burger was cold I sent it back and got another cold burger. I went back to etown sonic for another burger. Again the burger was cold. Elizabethtown Kentucky sonic only servesd me cold burgers. If u want cold food this is your place. Otherwise avoid this hell hole. The waitress was nice. read more

Went for dinner Tuesday night. They were super busy. I received a $2.00 discount ( still not sure why) and my car hop was literally running from order to order!! Great job read more

We come to sonic for the drinks. They are all good and so is the price. We love everything there. I do with the would bring back the flatbreads. They were so yummy. Also sometimes the food takes forever. But in general it's a fun restaurant with good drinks. read more

This is the worst sonic ever. If you go here plan on waiting 30 to 45 minutes per order. Unless you catch them when they don't have anybody in the parking lot. Seems like they wait on the customers that park quicker than they wait on the drive-through. Im assuming they do this so they can make a tip. When I got up to the window the lady stated it was only two of them working. So obviously they need more help but I know help is hard to come by these days. If this location keeps it up I see it being shut down in the next year. read more

I've waited for over an hour for my order and 30 mins in drive thru for them to even speak to me about my order. This is ridiculous. You have one girl standing in the window starring the whole time and another girl working her butt off. Smh. read more

Worst sonic ever. Waitress brought my food and drink and the lid wasn't on good and the drink spilled inside my truck and down the door.. Food isn't that good here and it tasted like it had been under a heat lamp. read more

Please pass this along: BOYCOTT E-TOWN SONIC. Terrible service and coflict resolution. Original order (3 burger meals - $27) was screwed up. No burger was dressed. My single w/o cheese came out a dbl w/ cheese & bacon! They remade the burgers (still minimal problems). Got home & found out they ran our card TWO more times @ $18 ea. time. Ken had even given a tip = $41! Unapologetically the manager, Dennis Downs, said if we can bring in the bank records he would reimburse us. On his way in to work Nicholas stopped by with the bank record & asked for the manager. They sent out a female asst. mnger. Nicholas, not liking conflict, didn't question it. She sent him away w/ a phone # for resolution. I was livid. I called for the manager they put a female on the phone! I said I want the 'manager - Dennis'. Dennis said no one was by asking 4 him. The asst mngr. said she never spoke to anyone about a dispute & that is the manager's job to approve such action. Either the manager was hiding or they were protecting him. Now he said WE could come back out (30 min) today and speak to him directly. This is now a situation that goes beyond monetary. Someone needs a reprimand or firing. Called police & filed a complaint w/ corporate. read more

This location could be much better. Numerous times I have ordered a Cherry Limeaid, and there is no cherry. Today was no exception. Ordered a cheeseburger with everything on it, fries, and a cherry limeaid. Today, much the same. Service was pretty quick and all the food was there. However, no cherry in the cherry limeaid, cheeseburger had only mustard on it, no ketchup or mayo, and the fries were just barely warm and tasted old. This was at 5:12PM. Seems like management needs to get on the ball and get things fixed!! Maybe the owner needs to just show up one day and order some food to see exactly how his franchise is doing!! read more

Slow as molasses. Waited 20 minutes for small mozzarella cheese sticks and large Coca Cola

Parker is the shit. Calling all pregnant ladies - go see Parker for all of your ice cream needs. I'll be looking forward to seeing him again, and next time I'll get three extra scoops of dough on top (one for each fetus). God speed. read more

the bigger lady working the mic for the orders is not friendly and had terrible customer service and would not take my order due to me parking "to far" from the door and wanted me to pull to a closer order stall, food was cold and drinks was hot, definitely not a good experience read more

By far one of the worst restaurant experiences o have ever had. Drive thru was closed due to system being down yet the drive up stalls worked. Ordered a #2. The tots were hard and cold. The burger literally had to be strong out for hours as it was ice cold and hard as well. They decided to turn off the lights in us 20 mins before closing. Ordered food to go. Brought it out and handed us the items individually because they put up the bags for the night? This bothers me they are allowed to do this to loyal customers. read more

First the drivethru. No cover over the order point. Raining hard so me and inside of car wet. How much does a simple cover cost. Other places have them. The order. Because of the rain hitting the mic the person on the other side couldn't get my order right. Couldn't understand me. The order delivered. Wanted a chocolate fudge and a strawberry milkshake. Looked the same. Got them home. They tasted the same. Neither of them were chocolate fudge OR strawberry. So I guess the drivethru rules apply....... go inside. read more

Great food at reasonable price. Have been going to Sonic more in the last few weeks. Good service and great food at a good price

My girl and the kids went to sonic today and there was one girl running in and outside for orders. The woman who was taking our order kept ending the order before we could even finish read more