I met Joel in 2020 during the pandemic. He is amazing, easy to talk to and trustworthy. I felt safe…read moreand comfortable in discussing my goals. He's amazing!

Let me start off by saying, me and my wife hand picked Joel based off of his amazing Yelp reviews,…read moremaybe that was our mistake. We reached out to him with a few places that we wanted to see. He got back to us in a timely manner and told us there were no showings yet for some of the homes. We sent him some more that we wanted to see, and Sunday was our first time meeting him in person. We met him at a new construction build, and me and my wife were pretty excited. Yes, we were three minutes late, we can take responsibility for that. We got out the car and approached Joel, who was waiting by the front. Mind you this is our first time meeting, and he never formally introduced himself. He said our names to make sure it was us, but that was it. There was no "Hi, nice to meet you," or "Hi, how are you, I'm Joel." It seemed as if he didn't care who we were and that we were going to be his clients. We never had a formal sit down to discuss the process, what we were looking for, or asked if we had any questions. We never even got a business card from him, but he was sure quick to leave them at every place we saw. Once we started viewing the homes, me and my spouse were talking amongst ourselves about the things we liked and didn't like. We aren't picky but we would like a few things. He never asked what we wanted or did we like any of the properties. Once we found one that property that he suggested, he didn't even ask how we liked it. He just told us the next step is to put our names on the list and fill out the required paperwork. He definitely wasn't big on small talk at all. It seemed as if he just wanted to get rid of us, and he had other places to be. He didn't even TRY to get to know us personally. If you can't build rapport with your clients, why should the clients trust you enough to buy a home with you? First impressions are everything and this first impression sucked. While we were looking at one property that we really liked, the sales rep was in the office with another client after we came back. Joel told us we could go see the other model while we waited. We came back and he was having a long conversation with another realtor there. He saw us and continued on with his conversation. He never asked us how we liked that one or what we thought. Just kept talking away and never said a word to us. He talked to this guy more than he talked to us! At the end of this visit, Joel said the next step is to fill out the paperwork to get on the list with the builder and then he said goodbye. Excuse me but how did YOU know we really even liked the place? Don't think you're about to get a pay out for 5 minutes of work. If we are going to have to know you for the next 6 months while waiting for the home to be built, you better treat us like you give a crap about us. Let me tell you, Joel suggested ONE property to us. He never sent a list of other available listings or did any of the leg work. We found the places and all he did was meet us there. We didn't have any appointments or anything. The people in the sales offices spoke to us more than he did. We don't need a "communicator," we can talk to people ourselves. I even waited to tour places, so that Joel could receive the commission, because a realtor needed to be present on the first visit. He didn't talk about any of the properties or what was included. I'll say this, there's many real estate agents in the area, we definitely don't need you if you don't care. This was going to be a for sure sale using the VA loan, but someone else will meet our needs. We are also NOT first time home owners, so we do know what to expect when it comes to a realtor and what good customer service is. Would not recommend him, unless you're searching for your second million dollar home in the Inland Empire. He just wants the easy money and does not care about the client. S/N: Attached is a text from Joel, in case he tries to dispute us ever working together.

The place is on a dead end street. On the other side is a Wall to get to the outside mall off the…read more95. Market has restaurants close as 5 min away. Drive back to get to Laughlin q0 min or take the ferry July 4th behind hotel walk.ive never seen such a spectacular fireworks. Get to Cra by Harry's memorial Beautiful on Az Its a veterans bar off 95. Make a left from Nev bridge. Pin up $1.00 bill or read what is written. AMERICANISM at its best. The river is right down the driveway at Shangri-la. Fully furnished .

After searching through yelp and google, we decided to give Erika Shinzato a chance at selling our…read morehome based on her many positive reviews. She and her husband David were both amazing and professional from the get go. She sold our +$1M home in 7 days with multiple offers. Their marketing, photography, advice, and guidance through my home selling process made everything a breeze. I would not hesitate to recommend Erika and David to anyone. I would give her 6 stars if I could. Great job!

I'm convinced that Brenda Geraci is the best real estate agent in Covina! We were somewhat in a…read morebind. My mother's health was ailing, and we needed to get her into an assisted living home ASAP. To do so, we needed to sell her house. It was November (with December rapidly approaching), and time was of the essence. I researched the top agents in the Covina area. Narrowed it down to the top 3 and interviewed the top two over the course of two days. We chose Brenda based on her professionalism, warm demeanor, and market knowledge. We hired Brenda on a Monday, she had the photographer at my mom's house on Tuesday, listed her house on Wednesday, and we received our first offer on Friday. We allowed realtors/potential buyers to view her house over the weekend and accepted an offer on Monday. The craziest part about it was that Brenda's daughter was getting married that same Saturday we allowed agents/buyers in. She didn't skip a beat. It was miraculous! This was the first time I've ever sold a home, so I was very nervous. Though she had her own distractions in life, she didn't break stride. Brenda held my hand throughout the entire process and ensured my mom was taken care of as well (giving us referrals for movers, cleaners, etc.). If you're like me, over-researching realtors, STOP. Save yourself the time and go with Brenda!

Brenda is amazing! I found her on Realtor and read all about her. She also speaks Spanish which was…read morea plus for us. We reached out to her once we were ready to start the home process and she connected us with a lender. We went to showings with her and she was very knowledgeable and doesn't pressure you with anything. She is so fast and multitasks so well (sometimes I don't know how she is so quick) lol. She is honest and straight up - in a good way! She also has a lot of connections which is very helpful. Especially for first time home buyers who may not have any contacts - which was us. Thank you so much Brenda!! We truly appreciate all your help!

Let me start by saying buying a house is nothing simplistic and there is so much jargon you won't…read moreunderstand . However, Jose took the time to explain everything in laymen's terms, answered my 10000 questions, was authentic, and respected our wants/criteria. He provided a list of houses that met our wants in every aspect and did not waste our time. The houses he chose were so perfect it was hard to make a decision, yet we did so in one day! 10/10 would recommend . He makes you feel comfortable, never pressures you, and truly does what he does for the passion. Thank you Jose for helping make the stepping stones to our new chapter .

I was new to the area and needed some guidance on where to live. Told Jose my criteria and he…read morenarrowed it down for me. That was very helpful.

It's been 3 months now since closing on my home. Sergio was professional and answered all our…read morequestions. He had to work not only with myself but with my family, and everyone knows it's hard to please multiple people with different wants or needs. He made it flawless and painless. Sergio was always available when needed and took his time to make sure we understood the step by step processes and knowing the do's and don'ts when buying a home. He's friendly, funny, relatable and all around a genuine person who wants to help. He was there for us during the process, making sure the sellers fixed any issues we addressed before closing. He was there after to make sure we were good and ask if anything else needs to be addressed or looked at but like I said, he made it painless and almost stress free. I'm buying a house for the first time, of course I'm stressed. However, I would 100% recommend Sergio to help you buy your forever home. Definitely worth making that call.

We met Sergio and he had us looking at homes within the next week. He was quick to schedule a whole…read moreday for us to see a number of homes in various cities. Little did we know the first house we saw was our dream home! He submitted our offer the next day, and 30 days later we closed. He was thoughtful and made sure we were educated on every step of the process. He made buying our first home too easy. We will be recommending him to anyone and everyone we know!

John and Johnny have been a great duo for tenant placement. We've owned this property for several…read moreyears and have worked with many realtors, but this team has by far been the most professional experience we've had in the area. Their communication is timely without needing constant follow-up, and they move with a real sense of urgency. Whether it's a quick group chat update or hopping on a phone call, they are always responsive, organized, and easy to work with. Overall, just an excellent experience from start to finish. We will absolutely be return customers!

As a mortgage loan processor, I see the 'behind the scenes'…read moreof real estate every day, so l have very high standards for who I work with. John Aguirre and his team exceeded all of them. John is a true professional, and his assistant Johnny was absolutely amazing. Selling a home can get crazy, but they stayed completely on top of everything. They were incredibly patient and outgoing, answering my questions at all hours and making me feel comfortable sharing every thought or concern I had. They don't just handle the transaction; they take the time to build a real relationship. If you want a team that is responsive, knowledgeable, and genuinely great to work with, I can't recommend the John Aguirre Team enough!

Being new homeowners Teresa has made the whole process smooth from start to finish. She kept us…read morewell informed w our options and always explained in depth things we had questions on or were not familiar with. She was readily available from videos to phone calls through out the whole process made things feel more at ease .We appreciate her connecting us with our agent Clyde who was also on top of things and went out his way to make sure the home we got was something that we were looking for. Definitely glad to have both of these expert people not only there for the process but making sure it's something that worked for us which makes a world of difference they didnt make it seem like we were a transaction but genuinely keeping our best interest as well.

I needed a reverse mortgage to keep myself in my home in Fontana. Teresa gave me 3 options and was…read morehands on all the way. She walked me through the process and there were no surprises. I have already recommended to my coworker. She is great!

My family and I needed an experienced realtor that could navigate the potential twists and turns of…read moremy grandfather's trust. Meridox turned out to be the best choice we could have made. Trung and Linh were consistent with their communications with us and kept us informed on all aspects of the listing, negotiations, and escrow processes. From our first meeting, they were well prepared and did their homework. Comps and initial estimates were extremely helpful. The most impressive aspect of their services was the negotiations, with multiple offers received, Meridox carefully orchestrated another round of bidding, culminating in us receiving the highest and best offer. Disclosures, paperwork, and escrow were a breeze. I would highly recommend their professional services to friends and family, and I would use them again in a heartbeat!

I thought I would never end up buying a house...so when I found my dream home just randomly driving…read moreby one day, I realized I didn't have any knowledge of how the process work. While my parents introduced me to a family friend who was a real estate agent, I had no idea how to go about finding a loan officer! After digging through Yelp/Google, I stumbled upon Meridox Mortgage that had stellar reviews and took a chance. I called Meridox and was put in touch with Trung Tran. I let him know that I didn't have any knowledge of how the house-buying process works, but he was incredibly supportive and assured me he would walk me through every step. Shortly after we finished talking on the phone, he sent me a list of items to provide for the pre-approval letter. Trung's turnaround was quick. I sent him my information in the evening and got the letter the next morning. My real estate agent used this letter to draft the offer...it was accepted! After my offer was accepted, the rest of the process was somewhat nebulous, but my real estate agent worked closely with Trung to help me through. Trung was with me every step of the way. He patiently explained how my monthly mortgage payment and closing costs were calculated and even helped me negotiate a home insurance offer. He even kept a close eye on the market and advised me when I should lock in the rate. I thought home buying would be more stressful, but it wasn't as bad as I thought because Trung made every step clear and was very on top of deadlines. From pre-approval to loan closing, it took just one month! Thank you Trung for being so diligent and patient in helping me secure my dream home! Trung was also very proactive in reaching out to me a few months later when interest rates dropped by about 1%. I had the honor of working with Trung again for my refinance, and it was also efficient and painless! I recommended Trung to my coworker recently when she was looking to buy a condo. Highly recommended to anyone who is in a market for a house to look into Meridox!! Thanks again for your hard work, Trung!!!

I had a horrible experience, agent Denise Preciado insulted me, yelled at me, she didn't want to…read moregive me the opportunity to talk to her and her broker, which is what I had called her for. My intention was that her broker would be informed of what happened. She is not professional, she lies to try to get business and has no ethics, empathy, look at the record of my calls which is attach to this review. Where i called her so that she could have a meeting with her broker and myself. She didn't want that so she just insults me. Don't buy with her. I told her i was going to write a review here her respond was "do whatever I want" and he hung up on me. I'm upset but I understand that if she works here it's a clear representation of the company and values or what they believe should be an agent and if this is what they are i want no business with them. Her actions and words should be the opposite.

We recently purchased a new house in Rancho Cucamonga and had the pleasure of working with The…read moreAcevedo Team. Prior to working with them, I was familiar with them as they have ads in Victoria Gardens among various other places in the Inland Empire, and I always thought to myself that it was impressive how they are able to make such a bold claim that they are among the top 1% of realtors worldwide. It's no secret that the real estate market is very competitive, so for them to be able to say they are ranked among the top 1%, truly speaks volumes as to their level of commitment and experience in this field. After working with them, I can now understand why they are in the top 1%, after having first hand experience. We've had the opportunity to work closely with Esmeralda, Sandra, and Ricardo closely in the process, and all of them have been nothing short of amazing and excellent. They have exceeded all of our expectations and answered any questions we had along the way. The process was flawless, and their team is extremely disciplined and on top of things, so that you as the customer can be rest assured. Today's market for buying homes is competitive, the Acevedo Team knows exactly what to do to help structure your offer in a way that is likely to get the seller to accept your offer. On the buying side you can be assured that they have your back representing you as the buyer, and will fight for your offer to get accepted by the seller. Not only did they get our offer accepted but they assisted in a quick and seamless transaction so that we were moved in as quickly as possible. What's even better, is that when you choose to buy or sell with the Acevedo Team, you are not only getting access to your agent, but to the ENTIRE team. This is a huge value-add, as you basically have hundreds of years of combined industry experience available at your fingertips. The team leaders (Ricardo and Sandra) are extremely involved and active within their organization and work closely with their agents/staff to accomplish positive results as a team, what's awesome is that they are always willing to communicate and work with customers even if you are not working directly with them. Their office is located in Rancho Cucamonga right outside of Victoria Gardens. They have their own dedicated office (which is quite large) and their own entrance next to the Century 21 building, so this is not some small team that simply shares office space. They have an actual team of experienced people who are making things happen. There is no situation too complex for them as they have done everything you can possibly imagine already in the real estate world. We enjoyed working with the The Acevedo Team on the buying side so much that in about a week from now we will actually be selling another property of ours with the Acevedo Team - soon, I'll be able to update this review in greater depth with our experience on the selling side of things. So far, their team was helpful in answering our questions, and they came up with an excellent game plan to get the home listed on the market. They asked us the right questions and researched the area in depth to ensure that the home is going to speak to the right buyer. I am confident that with their detailed approach combined with their expertise, the home will sell in no time. I would also like to point out that I have personally bought and sold numerous homes in the Inland Empire over the years with other realtors / firms and can confidently say that no one has matched the level of service and expertise that The Acevedo Team provides. Going forward for real estate related transactions, we will certainly be using them exclusively going forward. Thank you again to Ricardo, Sandra, Esmeralda and the rest of the Acevedo Team for a smooth transaction and excellent experience.