This is a review for the Dublin location We arrived and got…read moreto race immediately. The kids were stoked. All the staff was curteous at the front desk, racetrack and "restaurant". The restaurant is a MAJOR let down though. The portions are not even kids menu worthy but the pricetag is huge! Kids left hungry, I was more angry. Do yourself a favor, Nations burgers and In and out are 5 minutes away. No brainer!

The facility itself is fun, and the kids had a great time, but I wouldn't recommend it for a…read morebirthday party given the cost. At $80 per child for the most basic package on a weekend I expected a higher level of service. Throughout the party, I had to ask for everything. I had to request water pitchers, ask for a candle and lighter, and no one offered to help cut the cake. The staff didn't offer much help coordinating the event. I've had parties at Pump It Up, where the staff was much more attentive and proactive. I also had an unpleasant interaction with an employee (Scott?). The employee's old white car was parked in front of the facility, with its windows completely down and a cracked windshield, and its alarm went off. The employee came outside, WALKED ON THE HOOD OF HIS CAR to turn off the alarm, and then accused me of hitting his car. My husband and the five children in my car all confirmed that I didn't. After confronting me in the parking lot, he walked back into K1 while I followed behind. I found it very inappropriate for an employee to yell at a customer, especially as they were entering the business. The kids enjoyed themselves, but the overall customer service was not up to my expectations. When I book a party I like to be stress free, otherwise I would just host a party at my own house.

I visited with friends and we had a great time!…read more We checked in on the digital kiosks and then selected balaclava colors before waiting for our turn. At first I was confused why the wait time was so long when the space seemed almost empty, but we learned quickly that the more runs you do the better deal you get, and racing can be pricey. We opted for two rounds since we were new to it and didn't know how long it would take if we did more. Our first race took some time to be called for (about an hour), but we had much less downtime before our second one. While you wait there is an arcade area and a bar. One thing we noticed is that the staff in areas other than the racetrack are much less engaging- I think they must be bored from the lack of people interacting with them or working on things in other places. The bar was frequently unmanned and we learned that they don't offer tap water, only bottled. We also learned that while some packages come with food, if you don't time it correctly you may have to leave the food at the tables to head down to your race. It might be best to wait until after racing to order any food. While we didn't get food during the visit, we found it odd that a bunch of sliders and other food were just sitting around in the bar area unattended, getting cold. There's gotta be a better system. The team on the racetrack was engaged and nice. They made sure everyone was set up, strapped in, and that the races were organized and safe. I was TERRIBLE, but did get better my second round. Our group ended up having a lot of fun. Some things to note- they do put groups together and fill the extra spots with other racers so your group will be together but you may have different people in each heat (depending on how many rounds they bought and when they arrived). Riding with other groups means you may get bumped into and have people of VERY different skill levels. We definitely had some regulars in our group. When someone spins out or needs help all the karts stop so it can really interrupt the race, but I guess that's part of the experience. Overall it's a lot of fun but there's some room for improvement in their non-racing areas.

I experienced the epitome of gender plus race discrimination in sports/driving today. Despite my…read morerace record, I was constantly told I was being slow and should move over for even kids behind me, even if my race record did not say so. Being told I was slow, being stalled to start last in a group of racers. Yes I flipped the "traffic police," but I fight back when I'm being stereotyped because they need to know SHAME! The manager was no help and kept saying they were just following rules, when I was clearly being singled out. Not even an apology. Don't take your girls here. This is where little girls sportswomen spirits get destroyed. FYI it's also my birthday today. I left the place in tears. But the manager seemed to think that was funny. He unconditionally supported his biased staff and made comments about me being slow without even knowing what happened, let alone offering to review what happened (I'm sure there are camera). I told the manager he didn't know how being stereotyped feels because he is a white male, and he proudly said "that is a stereotype." Boohoo, I guess that stereotype really hurts compared to what non-white-male people have to go through! What a great manager working in the customer service industry. He refuses any responsibility, offers no sympathy to people's experience of being discriminated and whines about his own being stereotyped experience to a minority woman. (I hope he feels proud of doing that for the rest of his life.) This is just the dose of discrimination boost I needed on my birthday. Anyways, this is the birthday experience you will have here. What can I say, women are told to "move over" for men even at K1 speed to go karting. Great job reinforcing that rotten value when women/girls just want to have fun! They deserve to wear my eternal flip like a scarlet letter on their forehead! SHAME ON YOU K1 SPEED!

I was researching for go karting teams around the Bay Area and SSi was mentioned several times so I…read moredecided to give them a try. The team is a family run operation with Jason being the head coach (also a semi-pro racer) and Maria handling all the logistics. I booked an arrive & drive session for their 100cc kart at Sonoma Raceway and the entire experience far exceeded my expectations. The kart was in immaculate condition and fine tuned specifically to my build; I met with them a week in advance to do measurements to ensure proper fitment, which was a first for me. Jason and his crew were giving me solid advice throughout the day, answered all my questions, and even gave in-depth guidance on taking the next steps with purchasing my own kart. You can absolutely see the care and passion they have for this sport and how they want to help you progress into a better driver. Although their main focus is driver development through SIM training, they are truly devoted to helping you grow as a driver and ensure you have a fun time.

We hired SSI Racing team to come out to our office for filming. The staff was great! Maria, Jason…read moreand Carlos helped out staff moving the Go Karts around for particular shots, they let the cast and crew have fun with the simulator in the trailer. I would love to join them on the track one day. Thank you so much for your outstanding customer service!

It's has a lot of cool things like a mini arcade laser tag mini golf as well as go cart racing if…read moreyou want to have fun near by totally recommend ! Very sweet stay even giving us a full tour of everything they have

Awesome place. So much fun for adults and children! Staff is wonderful. This hidden gem is perfect…read morefor date night, birthday parties, guy hangouts, or just a fun afternoon. All indoors so the rain or heat is no big deal.

We took our nephews for some afternoon fun & had a pretty good time!…read more Cordial & welcoming staff Nice selection of games for the location's size. Laser tag was fun but the space is small. It's perfect for 10 & under. Go-karts were fun but not very fast. They also have mini golf & water bumper cars. We had fun and enjoyed ourselves. #GoSee

Bad. The food was crappy and the rides were not fun. The staff was mean and they kicked us out of…read moremany rides for unknown reasons. I would give it 0 stars if I could.

me and my friends day at the waterpark started off fantastic when an amazing person named Owen…read moreSmith greeted us with his bright and heartwarming smile. He is an extraordinary worker and deserves the best. After are great start, we were having a blast on the splish and splash of the water slides. When these unsupervised kids ruined our fun. They cut in front of everyone in line for stealth so I confronted them. This lead to them following me and my friend around the entire water park. When me and my friend went on double dare trying to get them away from us they followed us up and were repeatedly yelling at us. They then told the life guard that we cut them and pushed them down the stairs. The life guard, Declan T, did nothing about them yelling and even let them cut in front of us even Though we so clearly made it up first. This is when our day started getting worse these kids followed us back to our spots invading our personal space and yelling at us. Even with many life guards around no one stopped them. Me and my friend eventually got so fed up with there act we went and told a supervisor after telling him the situation he did absolutely nothing.

I came here for a birthday party. The place was great overall. Some issues but nothing too major…read more Biggest issue was the party was supposed to be in a cabana that was paid for. But we ended up in just a big shaded area. The employees were all mostly kind. Which can be tough with so many young adulting working a water park on a hot day. Only came across two employees that seem to be having a rough day. The food was not as bad as some reviewers I read said it was. The pizza was passable. The crust was good. The French fries were average. Not bad at all. The chicken tenders were more breaded flakes and less chicken. The pretzel was my girlfriend's favorite, but the kids really liked the ice cream shakes. The water park was fun. A lot of rides in such a small area, but it was well maintained and organized. The lines were not bad at all and it's all so much fun. The go-karts were a bit disappointing. I felt like more cars could have been out at once. Overall. It was not a bad time at all and I would come back for a bday party or to bring kids out for a fun day out.

I bought the 20 Lap RWE Stockton Speedway package from Groupon as a surprise gift from my husband…read moreand felt it was a great deal until I saw the look on my husband's face after getting out of the race car.... PRICELESS!!!! The folks at the track were awesome to work with. They offered us several options with no pressure. We opted for the insurance package (a no brainer), added an additional 10 laps for $59 (bargain), photo plaque (want to see a grown man cry in appreciation?), a $5 pit pass for myself to see up close (worth every penny) and finally a GoPro video package for $39. Earlier in the week I added a 5 lap ride-a-long, yeah it added an additional cost but was well worth it. The only issue we had was that the GoPro Video didn't record. I know, bummer but they did offer to issue a credit on Monday when the office opens. All in all this was such a great experience. My husband who is a huge NASCAR fan has been riding/racing Cloud 9 since we left the track. In fact he was so amp up on adrenaline I had to drive home. What a great opportunity to get up close and personal with the sport from the track & driver perspective. Everyone in our group had a great time. We made friends and it was fun to see the camaraderie the guys had talking about each of their experiences. Money Well Spent!!!

Bought the 24-36 Lap Experience in Dec 2022. $1500+ Only 1…read moreor 2 date options available per track, none worked for us in 2023. July 29, 2024 Booked a date for October 5, 2024. Booked and confirmed. One month later, September 5 received email that Rusty Wallace RE was out of business. Didn't they know in late July that they were going out of business in early September? Credit card company doesn't issue refunds or chargebacks for purchases older than 18 months. Hard to believe Rusty Wallace would allow this company to treat people this way.