A front desk clerk! Someone who answers a phone! An appointment system that actually works when…read moreyou show up for your appointment. Lab techs who know how to do their jobs! Communicate better!

This was my fourth time here, and even without an appointment it was my best experience yet. There…read morewas a little confusion at the check-in (not for me, but others), but once my name was called, everything was efficient. They have a new system that everyone is learning, but people were still friendly and the offices were clean. This is a big improvement. Kudos to the people who are making a difference. Note: on a Tuesday morning, I only waited about 20 minutes. Nice!

Every time I have come it's been super busy. I came in on Tuesday with an appointment and waited…read moreabout 25 mins. The tech seemed annoyed as it was just her and a guy. They do the check ins & paperwork, plus blood draws which is a lot. My draw was quick. I let her pick which side she wanted to do. The next day I had a sever bruise. Well I had to go back to do another draw since my Doctor prescribed a pill. Did another draw and this time I got there at 8:30 was seen at 9:45. The bathroom was clean! The guy who did my draw this time said that bruise isn't suppose to happen. He ended up drawing from above it and no concern since it didn't hurt, wasn't warm to the touch, or swollen. The bruise is slowly going away. I left the bandage on for 20 mins as he suggested. They need a bigger waiting area or only having the people getting blood drawn waiting.

Got my specimen quickly…read more Was clean and organized Could make appointments Personnel were courteous

they failed to refrigerate my sample and are blaming labcorp, have offered no even percentage of a…read morerefund, and double down on how they made no mistake. I can't even go get it redone for a month because it was a hormone sample. they screwed up and keep swearing it's not their fault.

Both my husband and I are patients here. From the front counter staff to the doctors and nurses in…read morethe back--these folks are top notch. Highly recommend.

I have used Unique Lab Services for several years and my experience each and every time has been…read moreamazing! The techs are all friendly and do a great job with blood draws etc !! The office staff is excellent also , helpful and happy to answer any questions . Thank you Unique Labs I really appreciate all the staff and service you provide!!

When my doctor ordered blood work, I would dread going to the lab and facing parking problems, long…read morewait times and crowded waiting rooms. But I've been using Unique Lab Services for a few years now, and it's been wonderful. Scheduling is easy, they come to me, and an appointment lasts 15 minutes tops. Their techs are friendly and professional, and they are good at what they do--my vein has scar tissue and tends to roll, but they get it on the first stick every time. I highly recommend seeing if your insurance covers this service. Even if there is a small copay, it is totally worth it in the time and gas savings.

We have utilized Southwest Drug testing several times for our employees…read more They are great to work with. Very friendly and professional. Highly recommend them.

I needed a rapid covid test and they were very professional respectful and clean facility.read more

I won't go to any other lab in Casa Grande They're great…read moreI had an appointment They were on time and very professional

I went in for blood work an the front desk lady was so nasty an snappy. I left an went to another…read morelab