if could give a 0 start I would . Yesterday we decided to give Ty and company (Rip Curl) a try,…read moresome dude decide to come and break our major pump system by opening a valve that had pressure and that led to a major water leak all this was captured on a ring camera , when he realized what he did he shut the water off put couple of chlorine tablets in a skimer and then left. This Morning we noticed a huge puddle of water, so we decided call the owner TY he automatically denied his worker action and said i will fix if you pay for the part and labor. Why should I when his company made the damage. So do yourself a favor DO NOT HIRE THIS COMPANY FOR ANYTHING

I HIGHLY recommend Rip Curl over any other pool repair and service company!!…read moreThey are superior in knowledge and service! Good people! They know their stuff and won't waste your time. I would not use any other company other than Rip curl because in my past experiences, Rip Curl is waaaay better! Very professional!

Hiring Litchfield Park Pool Service LLC has been an expensive and damaging mistake…read more On July 4, our salt cell failed catastrophically, flooding our backyard. We later confirmed this was caused by their technician overtightening the fittings during a prior service. He even texted us a photo of the giant rusted channel lock pliers he had accidentally left in our yard, which is the exact tool he had been using on the salt cell. That tool should never be used on delicate plastic fittings and explains why both sealing rings eventually cracked. On July 7, just three days later, our main pump began making loud noises. They quoted me $3,027.77 to replace the pump, while another reputable company quoted $2,369 for the exact same job. Shortly after this, we began noticing that every time we swam, our children's eyes burned so badly they couldn't keep them open. I told the company about it three separate times. Each time they said it was "fixed," and each time the kids swam again their eyes burned so severely we had to use wet paper towels and keep them in a dark room. The fourth time, they decided to blame the pump. They had changed the settings themselves to run at 60% or below, and then claimed the eye burning was because of that. But that explanation made no sense. The burning had started before the pump ever made a sound. That was when I began digging into the water chemistry myself. I spent hours reviewing the service reports they email after each visit and realized our chlorine levels had been dangerously high since the end of May, long before the pump noise began. Despite this, the company continued to blame the pump for the eye burning. Even Mike, one of their managers, admitted at one point that they should have been able to bring the chlorine down to a safe level regardless of the pump issue. When I confronted them, the dishonesty became obvious. Mike himself tested our pool and said it was 10 PPM, acknowledged it had been that way for weeks, and told me no one should be in the pool. On the very next service visit, they emailed me claiming it had dropped to 7.5. I immediately took a sample to Leslie's Pools, where their machine read 25 PPM. To remove any doubt, I had my teenage daughter take the exact same sample to Litchfield Park Pool Service's own store. They told her it was 10. Three different numbers for the exact same water: 7.5, 10, and 25. I walked in with all three reports in hand. When I asked Mike to explain, he had no answers, offered no apology, and simply shrugged. Today they emailed me the following, effectively suspending service until we authorize a pump repair: "On July 7, 2025, We reported to you that your pool motor was making Loud Noises. We have reset your Motor RPM to 50%, per your request. This motor RPM is not enough to keep up with the demand and usage of your pool. This has caused inconsistencies in our pool care which prohibits us from working under our standards. Litchfield Park Pools would be happy to start up your pool service once repairs have been made." I did not request that change. When I pushed for answers, I was told Mike is "in the process" of buying the company while the current owner is on a two-month vacation, not returning calls. I left a message for the owner with no response. Mike had previously said he would discuss a refund, but when I called, an employee named Jack said he couldn't comment and admitted he was canceling our service because Mike told him to. Their official email claimed suspension was due to "equipment not working," but Jack said the real reason was that we were unhappy with their management. When I asked him to put that in writing, he refused. Even after all of this, they continue to send me invoices, including charges for August and the first two weeks of September, despite our pool being chemically imbalanced since May and the company having been formally trespassed from our property. Since hiring this company, nearly every major mechanical component of our pool has failed: the waterfall pump stopped working, the heater broke, the salt cell was damaged, the filter was replaced, and now the main pump needs replacement. This company has been deceptive, inconsistent, and negligent. They ignored unsafe chlorine levels, damaged equipment by using the wrong tools, attempted to upsell repairs at inflated prices, gave contradictory excuses, and continue to bill for services never properly provided. We are disputing payments, filing a BBB complaint, and considering small claims court. I strongly caution anyone against hiring Litchfield Park Pool Service LLC. In their BBB response they made several statements that are not accurate, including claims that discounts were offered and that equipment problems pre-dated their service. No discounts were ever offered. The equipment failures occurred while under their care. I am noting this here so the same misinformation is not repeated on other review platforms.

The one star is from my conversation with there service tech bad mouthing the light supplier and…read morethe manager indicating the lights don't come with the manufacturer 3 year warranty from EPoolSupply. The install was done and is functioning, but because of the above they are a supply/service company I will never use again. I recommend EPoolSupply if you want fair pricing. My experience is specifically with the Spectrum 360 multicolor lights and the staff was EXCEPTIONALLY professional and the prices are over $100 cheaper on each light. I did ask for a discount from Litchfield and was given $50 off each light, but at the time I checked EPoolSupply was still over $60 cheaper. Another lesson learned. Do your diligence before you schedule an ins

Very reliable at diagnosing and making repairs on the equipment for my 10-year-old in-ground pool…read more Now have them for weekly service, too.

I live in Avondale and I had been using my pool builders monthly pool service since our pool was…read morebuild. The service was frustrating, I had to clean and dose the pool myself between visits because they were not maintaining proper water chemistry or even emptying the filter baskets. Over time, the poor care caused a calcium tile line from scaling. I switched to Founders Pool Service and subscribed to their Silver Plan, and the difference has been incredible. On the very first visit, they found a broken skimmer basket and a cracked o-ring on my leaf canister lid that had been ignored before. They explained how they balance the pool with the LIS method to protect surfaces and keep the water crystal clear. Now I finally have a reliable, professional pool cleaning company that I can trust. Founders Pool Service in Avondale keeps my pool safe, clean and sparkling every week- highly recommend them for anyone looking for expert pool maintenance.

Outstanding Service - Truly Crystal Clear Results! I can't…read moresay enough good things about Crystal Clear Pool Service and our pool tech Kevin-From the moment we reached out, Kevin was professional, responsive, and incredibly knowledgeable. He took the time to explain everything in detail and made sure we understood exactly what our pool needed. Not only does our pool look better than it ever has--truly crystal clear--but the level of care and consistency Kevin brings is unmatched. He's punctual, thorough, and clearly takes pride in his work. It's rare to find someone who treats your pool like it's their own, and that's exactly what Kevin does. If you're looking for reliable, high-quality pool service with someone you can trust, look no further than Crystal Clear Pool Service and Kevin.I recommend them 100%!

I recently moved to Arizona and I am a first time pool owner. Based on reviews, I went with Crystal…read moreClear Pool Service and I do not regret my decision. The staff is friendly, honest, professional and the prices cannot be beat! The team always shows up on time and I never feel pressure to upgrade to the hottest new thing, but always know it's available if I want to. I also can't get over the patience and knowledge of the team.. once in a while, I get froggy and try and fix something myself and blow it. They know exactly what I did by my vague description over the phone and are quick to come out and save the day. Definitely recommend!

We have worked with Baja Pool Service for several years. This is a top notch company! I would…read morerecommend them to anyone needing service and repair.

My pool pump needed the gasket changed out. Service was preformed on time, pricing was as covered…read more Great job and good pricing.

Palo Verde Pools completed our project about a year and a half ago. The quality is top notch…read more Kaylan has a great eye for design and had wonderful ideas. She never tried to talk me into spending more; however, when I requested additions or upgrades she was quick to give me a quote on what it would cost and how I might save money. We got a beautiful pool and outdoor entertainment area at a reasonable price. Our yard is small but now it's big on style and provides a much larger entertaining space than I had anticipated. Everyone who came to our home to work was polite, professional, and efficient. I honestly wouldn't change a thing about the design or the finished product. I highly recommend Palo Verde Pools & Outdoor living for any of your pool or outdoor project dreams!

Kaylan has refused to call me back after three messages to her over three weeks! No way to run a…read morebusiness! They built my pool three years ago. The CMU walls are leaning and the three pool light do not work anymore. Pentair mini lights are the worse and expensive to replace! Beware of this business

Pool filter and pump were not working. In-floor popups were not popping up. Called John for help…read more He was available and stopped by that same morning! Diagnosed the issues in about five minutes. Incredibly knowledgeable about pumps, filtration systems and valve setups. Had all necessary equipment in his shop. Within 24 hours the pump was running like a racehorse, in-floor popups were cycling perfectly and the pool was crystal clear. I give John and Ace Pool Service the highest marks!

John, with ACE pools, was recommended by our previous owner. We needed a few things repaired per…read moreour home inspection. He quoted us a price of $2,000 to fix the issues, drain the pool and do a much needed cleaning (as he put it). On doing so, he found we needed 1 new filter replaced and suggested we do all of them, as if one wore out the others would soon as well. So that added another $600. When his company came out to do the cleaning we were told the grout between the tiles was all cracked and worn out; and to clean it, all of the tiles needed to be removed and new tiles and grout had to be replaced to the tune of another $3,000. We are now upt o $5,600 from the original quote - and we told them NO. Stop the process and we would get another quote. John came back with - he must have made a "math" mistake and it should only have been $1,350. We gave him $900 for the filters and draining the pool and told him no thank you. We do not trust contractors that don't follow through on their promises or who make "math" errors along the way. We subsequently hired Blue Water Pool Company, who did an excellent job, said there were only 2 or 3 tiles that needed the grout to be patched, cleaned the pool and did an excellent job They will have our business from now on.

Pink Dolphin install a railing on my pool. Only took a couple of hours. Not one problem with the…read moreinstallation. Would recommend Pink Dolphin if you need any kind of work done on your pool.

Great value! I have been using the Pink Dolphin Pool Care Company for about 2 years. Ashley -…read moreOffice & Dillion - Service Tech has done a fantastic job with all my service request. Dillion is extremely knowledgeable of all things Pool Care. I use them for filter cleaning and anything repair. What I like is each time Dillion comes out he teaches me more about my pool. I do the basics and they do the heavier stuff. We're moving soon but they'll definitely go on our highly recommended list to the new owners. Thank you!