I HIGHLY recommend Rip Curl over any other pool repair and service company!! They are superior in knowledge and service! Good people! They know their stuff and won't waste your time. I would not use any other company other than Rip curl because in my past experiences, Rip Curl is waaaay better! Very professional! read more

if could give a 0 start I would . Yesterday we decided to give Ty and company (Rip Curl) a try, some dude decide to come and break our major pump system by opening a valve that had pressure and that led to a major water leak all this was captured on a ring camera , when he realized what he did he shut the water off put couple of chlorine tablets in a skimer and then left. This Morning we noticed a huge puddle of water, so we decided call the owner TY he automatically denied his worker action and said i will fix if you pay for the part and labor. Why should I when his company made the damage. So do yourself a favor DO NOT HIRE THIS COMPANY FOR ANYTHING read more

Rip Curl (Ty and Matt)and their crews did a great job resurfacing our pool. From the pool drain to rail installation took 6 days. Very impressed with their work and would definitely recommend them. read more

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Great staff and excellent customer service!! Always making my pool look beautiful!! Thank you!

I am extremely pleased with the services provided by Rip Curl Pool Repair & Service LLC. We hired their team for a complete pool resurfacing, new Kool Deck, and updated pool equipment for our neglected and outdated pool in Sun City. From the start, their team demonstrated impressive knowledge and expertise, and it was clear from the high-quality workmanship and seamless project scheduling that they were true professionals. Since the project, Rip Curl Pool Repair & Service has been servicing our pool consistently for the past two years. Ty and Matt are always quick to respond and ensure that each weekly service is thorough, reliable, and dependable. Their attention to detail and commitment to quality have made maintaining our pool stress-free. I highly recommend Rip Curl Pool Repair & Service LLC. Their team goes above and beyond, and I wholeheartedly endorse their services! read more

I had Rip Curl add a tile trim to my 16 year old pool to give it a refresh and to patch up some spiders cracks that were forming. They did an excellent job and were very reasonably priced compared to other companies. Would definitely use them from now on and would recommend them for pool repairs. read more

Rip Curl Pool Repair & Service - Tile added to the trim and spa flow over - Pool Cleaners Near Me

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We had this company for about eight months and everything was OK. They serviced the pool just fine with no issues then they recommended a pool vacuum and since I did not get it right away, they let the pool get extremely dirty and instead of just charging me a little bit more they basically destroyed the inside of my pebble tec. They refused to look at the mess they created read more

Rip Curl Pool Repair & Service - Mildue - Pool Cleaners Near Me

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We had Rip Curl pools resurface our pool, paint our waterfall pots, and redo the decking. It is so crispy beautiful now!! Ty and Matt always communicated and answered any questions we had right away. We also use them for our weekly pool service and Ian does a great job, unlike pool companies we have used in the past. The cost is fair and the timeline was quick. We are very pleased! read more

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Flawless execution of pool plaster demo and application of Pebble Tec, all in about 1 week from initial quote to completion of work. I would definitely use Rip Curl again in the future. read more

This company has always been professional with us. They are always on time, their communication is top notch, and their customer service is always amazing! I highly recommend Rip Curl! read more

Rip Curl just finished a huge pool renovation for us. We replaced our 20 year old pebble tech, tile, expanded our pool deck, replaced and added more kool deck, new equipment. They were so professional and our pool came out better than we could have imagined. Highly recommend. Wish we had done it sooner. read more

I contacted Rip Curl Pool to provide a quote for new tile and PeppleTec so I could budget for the future. Ty and Matt both arrived on a Saturday morning since my weeknights were busy and late. They quoted me much less than I was expecting so it didn't take much to convince me to proceed. They were prepared with many color samples. They completed the project in only a couple weeks with outstanding results. The crew was just as professional as the management. My son hired California Pools almost two years ago and they mostly stopped work after a year and the project left incomplete with most of the funds already paid. The work completed is less than acceptable with three color grouts and they wont return to finish or return calls to schedule. Unlike RIP Curl Pool Repair who is always available and provides a professional product in the end to show off to your friends. Don't waste your time with the company like California Pools, who wastes your time and money. If you want a project done to meet your budget and get it done professionally in a more than reasonable timeline I highly recommend using Rip Curl. I will share more information and pictures of both his unfinished project and mine done in only days. Pictures to be uploaded soon. read more

We had a diving pool resurfacing using RipCurl Pool Repair and can't say enough good things about them. Each part of the well described process was quick, clean up was amazing, and the crews were respectful and professional. So many options to choose from and the best of workmanship read more

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Ty and his crew have been great to work with. They are very attentive to questions and needs and have provided great monthly service. Highly recommend for any of your pool needs! read more

Highly recommended by realtors and pool builders alike. This is how I got to know Ty and his crew. They did a fantastic job and got it done Instantly. Always texting me back and letting me know what's going on!!!! Easy to work with!!!Best Value Going!! A+++++ read more

In love with how our pool turned out, the turnaround time was unbelievable, and Ty the owner, answered all my questions. read more

Rip Curl Pool Repair & Service - Pool Cleaners Near Me

We posted on Nextdoor that we needed help getting the computer on the pool motor going because my husband had been hospitalized for 2 1/2 months and it wasn't working. They came out within the hour and said it's set up and the cleaning would happen between 9pm and 4am. My husband didn't realize it wasn't working for several days and we contacted them by phone and 3 emails before he finally texted back, send picture of motor. He told us it had been shut off and we just needed to push start. We thanked him and he didn't respond back. To date, it is non-operational and we will have to call another company to see why it's still not functioning. read more

Great service. Always answer my phone calls. Ty, Matt, and team do a great job on service and repairs.

Pool needed new pebble tech. We had a tight window to complete the job. Ty and his crew got it done right and in an amazing timeframe.

In the spring when anything and everything falls in your pool, my pool pump went out on a Saturday. I had a pool/birthday party scheduled for Sunday. Ty came out within hours of being called. After his assessment he made a call to order the part. Within a few hours of that, it was being installed. I was so impressed! It was abundantly clear these guys knew what they were doing. They were very friendly, not rushed, and they explained how a variable speed works and how to read or change the setting. I would highly recommend them. And will definitely use them again. read more

Ty and his company are wonderful people. Honest with great work ethics. Military and First Responder family. Thank you Ty and everyone for all you do both professionally and for the community. read more

Rip Curl Pools was excellent to work with for our pool remodel. Working with Ty and his team was excellent. They had great communication and delivered on their promises. Highly recommend for any pool remodel or service! read more

Horrible business do not use, take our advice please. Help threw trash all over our yard, used our tools without asking and left them dirty!! read more

Theft by deception is the definition of the service that this company provides! Unreliable and in no way professional!!! The owner is very combative and made a point to yell (at a woman) when not only I was able to prove through his text thread this discrepancies but continued to harass after termination of services!!! read more

Rip Curl Pool offers wonderful service. They are very prompt with replies and have wonderful customer service.

Like almost all other reviews, my experience with Ty and Rip Curl was not good and I would not recommend. I hired them to diagnose/repair a pool pump and they utterly failed. They then refused to come back out without charging me again, even though they misdiagnosed the problem and did not fix it the first time around. As with others who have left reviews, Ty got defensive and insisted that he fixed the problem when he didn't. I therefore hired a different company that was more professional and actually knew what they were doing. They actually diagnosed and fixed the pump. Don't waste your money on this guy. read more

Couldn't ask for a better pool service if i had too. Ty and his crew are professional honest and most importantly communicative. The customer service is outstanding and they never miss and appointment. I would recommend them for anyone. His confidence in what he is talking about to keep my pool in tip top shape is next to none. Some would call it arrogant, but I think it comes from experience to make sure that problems done come later on down the line. read more

The company has been amazing!! Our old pool service really messed up our pool and was terrible at communicating to us regarding what was going on. Ty, Aaron, and Sal have been amazing, and they have been super thorough with everything on what they will be doing with the pool. One of the best choices in switching to Rip Curl Pool Repair. I love the fact they send before an after picture of the pool once their done. Amazing job, you guys!!!!!! read more

DO NOT HIRE THIS COMPANY. These awful reviews are spot on. This is Arizona and there are hundreds of pool companies, stay far away from these guys. I have never had such unprofessional service, not only on the phone but through email and text. Don't expect them to stand by their work. Took them WEEKS, numerous excuses, and completely rude responses to even address a mistake THEY made. Never an apology or acknowledgement that they didn't do the work right in the first place. It was actually quite astonishing how condescending and rude the owner was. I wouldn't want these people within a hundred yards of my home, let alone my pool. read more

I'm a first time pool owner. This company came as a recommendation which I thought would be reputable. Although he is a business owner, I believe he need to take a course on customer service and how to speak to HIS customers. He is very unprofessional, quite rude, combative and very arrogant on his responses. He doesn't like to be asked questions and certainly does not like to be accountable for any actions. He came out it resurfaced the pool and though there were details that were not discussed nor disclosed , I take full responsibility for that, he basically just wanted his money and then move on. We couldn't ask any questions without him becoming immediately defensive or passing blame to anyone but himself. Not professional in any way shape or form. I am a business owner and would never treat any one of my customers in this fashion. Very disappointed. I probably should have read past reviews on this company first before hiring, very accurate. read more

BEWARE!!! Worst business owner! Owner Ty is a mean, combative, abusive man. We hired him to redo our pool and kool deck. First problem was the plumbing. They added an additional line to separate the vacuum from the skimmer. See photo of the first attempt. When I contacted Ty he admitted it wasn't pretty, but that it was going to cost more because of the concrete demo. They had demo in our agreement, they just didn't do enough. Luckily for us, the plumber he uses was out of town so he had sent another plumber that he thought knew what he was doing. When he saw the photos, he said he would never leave it like that and came the following week to correct it. Had he balked, Ty would have tried leaving us that garbage. Do not plan on asking any questions! Ty doesnt like homeowners to ask about procedure or next steps. He turns it into a nasty, abusive rant. When we were ordering tile, I asked how much square footage. He told me 110. When his guy dropped on 45 sq ft, I text him that it seems short. He was mad at me questioning him. I reminded him that he told me 110. He then said that it should be 60 sq ft. So when I reiterated that there is only 45 sq ft here, he got even madder and told me to let them do their job. Also, they removed step tiles from our pool but weren't planning on replacing them. When I questioned him, he said he'd put step tiles and sent me a photo of the only tiles they use for that. They didn't match our other tile They were ugly cheap tile. I ordered decorative tile through him. He brought two fish that were supposed to go together. Not only did they not match, they were completely different. One was a printed type tile and the other a mosaic. He truly didn't care. Who knows what my pool would have ended up looking like if I left it to him. He made us pay extra to use left over water edge tile on the steps. Then when I wanted to pay upon completion and satisfaction he told me he knows my type and that I'm trying to stuff him. He said he'd put a lien on my house that day! He really is nuts. If you use him, expect no communication. Don't ask questions. And pay up prior to the job being completed. read more

Rip Curl Pool Repair & Service - First attempt at plumbing - Pool Cleaners Near Me

Rip curl is the best pool service company. They do weekly service and remodels and have competitive prices that beat the competition. They respond all hours of the day and all days of the week and work hard to be available. I could not be more happy with the service. Contact them for all your remodel and cleaning needs. You wont regret it. read more

I hired ty to help me with my pool it was turning green. Ty suggest that I drain the pool and pressure wash it and purchase a new motor. So I did thinking that this will help. I then schedule to use TY pool service once a week but with in two weeks my pool was green again. When I contacted TY he had every excuse in the book to what I need to do and that there was more work to be done. I am so completely unhappy with this pool service do not get taken advantage of and end up 1300 poorer and nothing positive show for it. read more

Absolute trash company from the top down, I used the for about 1 1/2 months before they jumped the price up for more than we agree on. Our pool was never cleaned well, all the filters we clogged until I cleaned them myself. When I called to cancel they told me it to late and the next payment will come out. We had a month to month agreement so I cancel the payment when I let them know the insults started flying. He said I was cheap, dumb and broke this was very unprofessional. If you don't want to deal with someone that does a bad job then try's to rip you off don't use Rip Curl read more

Hired them to do a pool inspection and was very clear I needed a report on a new pool I was having issues with. He said it would be $120 for the report. Super nice guys, seemed to know what they were doing and we paid them for the report which he said he would send over. Many text messages later he informed me that he wouldn't write a report that I paid for as it was a conflict of interest. I explained I didn't want him to do anything other then write a report of the issues with the pool. He said he could do this when I called, said he would send me the report and took the money for it but wouldn't complete what we paid him to do. read more

Ty and his team did a wonderful job on our pool. We discussed my concerns and each one was met. Would recommend for all your pool needs!

Oh man where do I begin?! This company was recommended through some people so my husband and I thought why not. We just moved in and needed a good deep clean on the pool. The first week he came.. my husband noticed it wasn't skimmed or anything so he texted Ty. Ty replies that the guy did skim and do everything but we needed a new system and vacuum and all this jazz. (He was rude in texts). The next week after they clean, the pool got super cloudy so we texted asking why.. he was soo defensive! Saying it was our vacuum and system and all of that again. The third week of service we ended up putting in a new system we bought and had them install it. We told him we were leaving town to pick it up. He was again rude and pushy asking for all sorts of photos and stuff. We get the system in and then we get told service will be on Friday's. I said okay great when so we can let the dogs in. Friday comes and we were home and no one rang the door or anything. We text Ty and asked if someone came (we were confused because 1. The vacuum (which actually ended up working and Ty tried to get us to pay 500! For a new one) was not moved and 2. The gates had locks on them.) Ty responds that the guy came. My husband said okay making sure because the gates locked, got no response. Come the next week I had to cancel because I was called into work and asked if we can have service back on Monday's it's too hard with our work schedules and dogs. At this point we had just gotten our new invoice. I didn't get a solid response about Monday services so I didn't pay. Today the guy came and rang the doorbell and left. We weren't sure if it was still Friday or Monday service. My husband texted Ty asking about modifying the Invoice because we didn't receive services. The whole time Ty was just again super rude and argumentative. Long story short he started sending us not professional texts including that we were sad and ridiculous and I quote "You seem like you need the money please lose my number best of luck don't worry about paying us good bye." Completely uncalled for. We were not not paying because we needed money. We didn't get services and we're trying to work it out. I DO NOT AND WILL NOT recommend this service to anyone! And after seeing him threatening others and throwing lawsuit threats around I am so glad we aren't allowing him to our home any longer!! Awful awful awful service for a business!! I really did want to like this company after the couple of recommendations we got but sadly it didn't work out and the companies true colors sure did come out. I hope those using him are seeing them actually clean and service their pools. read more

Just moving here I have had a great experience with Rip Curl Pools. Added a salt filter, new pump and new valves. I am extremely happy with their service and help in getting this pool in order. Great job team! read more

CUSTOMER BEWARE!!! This was a terrible experience. They left a huge mess in the yard and blamed me for it, said my groomed pebble driveway was "just dirt" and said I was overreacting, just poor quality work with cheap products. Not only would I not let them work on any part of my pool or spa, I would not let them in my yard. CUSTOMER BEWARE!! When asked if they were going to do something about the poor quality workmanship (if you can even call it workmanship) the owner wanted to argue with me, through texts. HE WOULD NOT CALL OR SHOW UP TO INSPECT HIS WORKERS POOR JOB! WHAT BUSINESS OWNER FIGHTS WITH A CUSTOMER THAT IS BEING POLITE? read more

Never showed up for appointment we had confirmed. So glad they didn't show bc I see all the poor reviews on here. BEWARE!!