I checked the website and saw that they were open until 6:00. So I drove half an hour to get some…read moredrywall only to be told that the "yard" closed at 5:00. It was 5:10 and I was denied service. Seems they don't respect customer's time.

Here's my shopping experience at Sooke Home Hardware on July 1st, 2021 at 10:30 am…read more I came to the store to get 2 items in that day's flyer in the Sooke Mirror - a cordless drill and some spray foam insulation - both out of stock. I left the store and went out to look at the 'garage sale" items in the parking lot. I found lots of items I wanted to purchase, and placed them near the outside cashier, who wasn't busy at the time. I asked her about the discounted price stickers on the items, to confirm that there was an additional 25% off the already discounted sticker. She said she never heard about that. I asked her to check with her supervisor. She came back and said the discounted price sticker was the price - there was no further discount. I told her I would be right back, got in my truck, drove over to Church Rd, and grabbed a Sooke Mirror from a red box by the mail boxes. I showed her the ad on the back page of the Mirror clearly saying, "an additional 25% off our discounted garage sale items". When I went to pay for my items, she was talking to another employee, who had been stacking wading pools outside. I said to him "She should have been told about the additional discount". He said to me "What's your problem? You got the discount." I said "I had to go get a newspaper to get the discount!". Unbelievable! Instead of apologizing for not keeping their employees informed, and for all the trouble I'd been put through, he says "What's your problem?" I think it might be time for management to review their employees' attitude towards customers.

My husband's Valentine's Day bouquet from A Sea of Bloom -- big, bold and beautiful! It's the best…read moreflorist we've ever found.

I LOVE bumbering around this local shop. There are always delightful new products to explore, in…read moreaddition to the flowers! Karen and her team provide perfect service. Helpful if you need, but also happy to let you wander around to see what you can discover. I went in for some "pick me up" flowers two weeks ago and they still look amazing! Definitely better staying power than the chocolate I would usually devour

Mandy is professional, thorough and very reasonable. Recently she altered a long sleeved blouse for…read moreme. The blouse is gorgeous and even more so now with short sleeves. I appreciate her promptness as well. I will definitely call on Mandy again!

Great communication, fast service and fair, up front pricing. Mandy was a pleasure to work with!read more

Very impressed with the service! Wasn't a client, but walked in with expensive eyeglasses that had…read morethe nose clips broken. After driving 3 times to original optometrist in Gordon Head area, with NO Satisfaction. Then within 4 minutes of my place to WestShore Mall I walked in to OPTICANADA EYECARE. Within a short time eyeglasses were repaired for free & now months later are still OK! They have gained a client 4 sure. I have been recommending them to everyone I know that wears glasses! Sending my son to see them this coming week! Their service is exceptional.

My visit to Opticanada Westshore was great. The eye health assessment was thorough and extensive.(…read moreand I got to see the inside of my eyball !) Sherry the eye examination tech was friendly ,focused and detailed. Then the interview with the Dr. finallized my specific needs. Moe , took a lot of time and care to help me pick a suitable pair of glasses. Such a good service.