When my now-wife called to arrange our honeymoon, the person who helped her helped her choose a…read morePERFECT room for a romantic few days. And then we ate at the restaurant night one and it was so good we went back for night two. On the second night we had clams, crab cake , Caesar salad, and the hanger steak.. it was THE BEST meal we've had in ages. High high recommend. We'll be back. Also they made their bread in house and serve it at brunch and dinner. Just go for the bread. Really a perfect stay.

The setting and Staff make this place very special! They just reopened and tgey are doing a bang up…read morejob. Mom had the clam chowder (red sauce styke), daughter had the happy hour chicken wings, I had the halibut cheeks and chips. Everthibg was delicious and perfectly executed and delivered with utmost attention to detail. The copper room was ideal on this chilly day. The servers were genuinely kind and dedicated to having our coffee and food perfect (even with my lovely mom's finicky ways). The manager came by to say hi. Wow! I would like to give this place 6 stars to bump up their rating. I would recommend this place to all visitors especially after a cool walk atbtge Whiffin Spit! 6 stars!

This was our third stay at the Oak Bay Beach Hotel since 2014, and it is truly impressive how…read morewell-maintained the property is. The rooms look just as fresh and modern as they did a decade ago, and the beds are incredibly comfortable. We love staying in this part of Victoria because it is so walkable, with beautiful parks and charming local spots like The Village nearby. It's also a fantastic dog-friendly option, which made it easy to bring our two pups along for my mom's 70th birthday celebration. While the staff was fantastic and the mineral pools--especially the glass-roofed sauna with views of the ocean--remain a highlight, we did run into some frustrations. The AC struggled to get below 69°F in any of the three rooms we booked, leading to some restless nights. We also had the misfortune of being next to a very loud group that made it difficult to enjoy our outdoor space. The front desk was helpful enough to intercede at 10 PM so our son could finally get to sleep, but the thin walls and noise levels were disappointing given the premium rate. Overall, it is a stunning hotel in a perfect location, but the climate control and soundproofing issues were a bit of a letdown for this particular trip. It remains a beautiful spot for a family getaway, but we're hoping for a quieter and cooler experience next time.

Beautiful hotel located in tranquil oak bay, I can't think of a nicer location for a quick weekend…read moregetaway. Rebuilt a few years ago, they kept the original charm of what feels like a fairmont property. There is a lovely pool area with mineral pools and small beach access area. Gym is open 24 hours, there are quite a few options for coffee, cocktails and dining. Our room was spacious with an ocean view, if you open the door you can hear the water running to shore from the balcony. The king size bed was just the right amount of firmness, plush bedding was very comfortable. Small fireplace with wall mounted tv above had a good selection of stations. Big soaker tub with sliding peek a boo doors to the bedroom means you can soak and watch tv or chat with your roomie. Large shower, double sinks and separate toilet area was nice. They have Babor amenity bath and shower products. Nespresso machine with pods and real creamers in fridge, microwave and cooktop for those who want to cook in room. Plush robes and bath salts are a nice touch. Room was $500+, so amenities and comfort were commensurate.

We were staying at the resort and booked dinner ahead because there are no other restaurants closer…read morethan 20 minutes away. We were not disappointed. The small dining room overlooks the water and the food and service were worthy of the description "fine dining". The food was creative and presentation unique. The restaurant is only open Wednesday through Sunday so that is a reason to plan your visit on this days. We were visiting with 2 friends and had cabin 2-3, one the mirror image of the other next door. The cabins are rustic. Isn't that the reason you came. The hot tub worked great. We only did minimal cooking but the facilities were adequate. The view was perfect. the big bed was very comfortable and the well worn recliner chairs were so comfortable you could sleep in them. You visit will not be complete until you walk the incredible trails around the property.

We stayed here for four nights with friends (we were 2 couples) in the Cabin A Glacier Loft. It has…read moreone quiet bedroom on the ground floor and a bright spacious loft up some open stairs. There is a small kitchen that had everything we needed and a cozy livingroom with a beautiful view of the Strait of Juan de Fuca. There are Adirondack chairs on the deck and a 4 person hot tub that we enjoyed every day. The picture on the website of this cabin shows different furniture and a pretty fireplace with a mantel. Unfortunately they have a couple worn leather chairs with cracked leather arms and the couch is a hide-a-bed with cushions that were hard to keep in place. They kept working their way out and over the edge of the couch. What I was sad about was they have had to change the fireplace to bring it up to code. Instead of keeping the rustic feel with stone and a pretty mantle, they put up a couple bit shiny pieces of metal and screwed it in. They didn't use long enough screws and it is pulling away from the fireboard behind. It looks like a cheap fix and doesn't fit with the rustic cabin feel. We did enjoy having a fire, however, and they replenished our wood supply, including kindling and paper every day. We were there for a birthday and would have loved to eat at the restaurant there but the menu didn't appeal to us enough to pay the high price of a meal. We loved walking private guest only paths on the property that lead to a beach with a shelter with fireplace and chairs. Another leads over a pretty red bridge that leads to rocks overlooking the wild surf. We were there early May and loved enjoying the flora waking up in the spring. There are a few references to the staff being rude so we decided to tread lightly. Nobody was rude but there was definitely one woman who was curt. The staff in general lacked warmth and were not overly welcoming. But we didn't have any issues that needed addressing. All in all we enjoyed our stay and would go back.

We had a great 3 night stay and do recommend Abigail's. Our stay was quiet, peaceful and…read moreenjoyable. Room 301B was very comfortable, roomy and well appointed. The breakfasts provided are not to be missed. The breakfast menu had something for everybody, and the quality of the food and service was outstanding. Even the afternoon appetizer was really good. The service at Abigail's is one of the main reasons we liked it, with the staff seeming willing to do just about anything to accommodate. Not a hotel for kids and pets, but if you like classy and old school, Abigail's is the place.

Abigail's Hotel is just so nice! Their extraordinary hospitality began with a phone call we made a…read morefew months before our trip (which was answered by a real and knowledgeable person). I wanted to gut-check our plan to take the ferry from Seattle, use Uber to get to their hotel (and could we please leave our luggage up front since we'd arrive before check in? - to which the answer was, "of course you can!"), and then use Uber all around town. The very pleasant woman I spoke with (those months before arriving) assured me that our plan should work splendidly, and they looked forward to having us. Upon arrival, we were greeted by two of the nicest front desk people, who took our luggage for storage, then found our room had indeed been cleaned as early as possible and was in fact ready for us for early check in immediately! The property itself is reminiscent of a period of taste and attention to detail that seldom exists any more. Our room was beautiful: spacious, with two separate bathroom sinks and a separate jetted tub and walk-in shower, plus a small sitting area and plenty of space! So nicely appointed with everything in its place, and everything working. The entire lobby and library/lounge area was also beautifully appointed, and so homey and inviting. And breakfast - included with the room - was elaborate and scrumptious. Each day features both sweet and savory options; for example, pancakes, or eggs and bacon. My wife and I got one of each and shared them. It was all delectable. And each day's menu, specially prepared and printed for that day, includes a weather forecast for the day - even with temperatures in both Celsius and Fahrenheit! We had such a wonderful stay that we hated to leave. We'd look forward to visiting Victoria again and would definitely choose Abigail's hotel again!!

Clean rooms, lovely views. Great staff. Love the boat transfer to/from butchart gardens ($20…read morep/p). Great store "Spruce" across the street. Nice pub. Arbutis room great food. Rooms comfortable, loved the fire place. Nice hot tub and pool area. Comfortable bed. Would stay again!

Excellent dock support with warm, friendly staff. The resort is lovely and it's near Butchart…read moreGardens. We were pleasantly surprised by the free showers, hot tub and heated pool. Really nice stop. I took one star off for the aging, rickety docks with small cleats. It's time for a dock upgrade. All else was great!

Everything in life is a trade-off, right? Such is the case…read morewith this old hotel. Depending on your priorities, this establishment could rank a 5-star review or a 1-star review. For me, it's a 5-star, and this is why: -Charm. This hotel is 115 years old and is built in the quintessential Edwardian architecture of the day. Think Sherlock Holmes movie settings and you get the idea. Lots of woodwork, deep jewel-hued carpets in plum or green, leaded stained glass windows on the stair landings. Very VIctorianesque but less ornate. You get the idea. -Location. This hotel is on Government Street (Victoria's "main drag"), only 4 blocks from the Parliament Buildings, in a residential alcove, a few blocks from Beacon Hill Park. It's a 6-minute walk down Government Street to the inner harbor and the Empress. Literally. -Friendliness and helpfulness of staff. As soon as you enter the hotel to check in, you are met by the NICEST European man who greets you and helps you check in and get acclimated to the hotel and area. Everyone I encountered who worked here was genuinely friendly and wanting to help, in any way they could. The staff here honestly was a throw-back to some prior era, in some "old world" town. -Cleanliness. The hotel and my room was super clean. Unlike other places, I didn't feel I needed to sanitize any areas, or inspect the bed linens with a blue light. And the bathroom was well-stocked too, and all fixtures worked great. (I was a bit skeptical about the tiny old shower, but it surprisingly had great water pressure and got hot). -Price. I did a lot of research before booking this hotel. (I was in town for a wedding and everyone was staying at hotels in the inner harbor proper). This hotel cost WAY less than any other place in the immediate vicinity. By a LOT. And this hotel has free on-site parking, too. I'm not saying this place is "cheap", but it costs 50-75% less than any others in the area. -On-site restaurant and pub. I didn't go to these, so I can't speak to how good they might be or how pricey, but it was good to know they were here, in case I wanted to grab a meal or drink close by. As other reviewers noted, there are some real trade-offs when staying at a historic, older hotel: no elevators, no AC, tiny bathrooms, my room was tiny too, no modern outlets with charging stations, no built-in hairdryers (you need to ask for one at the front desk), no room safes, minimal storage for clothes. Did I mention stairs? There's even stairs you need to walk up to enter the hotel. (Good to know if you have a lot of heavy luggage). If you have mobility issues, please take this into account. For me, this place checked off all the major boxes, and I would definitely stay here again.

We stayed here for 2 night while visiting Victoria. Located in a quiet residential neighborhood,…read morethis 1911 historical Inn is full of old school charm both inside and out. Because of the building's age, there are a few trade offs. There's no elevator or AC. The windows don't have screens, so you may have to choose between having fresh air or keeping the mosquitoes out. Our room is pretty cozy and has a decent sized bathroom, although the bathroom floor is noticeably not leveled. The Inn offers free on-site parking which is a plus. The location is very convincing, walkable to downtown, and nearby parks/beaches. The staffs were very welcoming and friendly. Overall it's a charming good value option.

Fantastic home base for our week long Victoria vacation. The room was comfortable, staff are all…read morefriendly and helpful, and we loved having a kitchenette to make some of our meals in house. The location almost can't be beat. It's just far enough from the hustle and bustle of downtown but only a few blocks away. Beacon Hill Park is right across the street and tons of good coffee shops within walking distance (also on several major bus lines when you get tired of walking). We would definitely consider returning here if/when we come back to Victoria.

We had a good stay at Helm's Inn in Victoria…read more It is in a great location, right beside Beacon Hill park and near the legislature. It is easy walking distance to the harbour, fisherman's wharf and downtown Victoria. Parking is $20.00 a day. When we arrived at 1:00 our room was not ready but they gave us a parking voucher so we were able to park our car and explore Victoria. The staff were all very friendly. There are coffee and newspapers available in the lobby and they have a nice little courtyard outside the lobby but there were only 2 tables available. The room was clean but our room was very small and backed onto the main road. I had trouble sleeping because of traffic late and night and early in the morning. The air conditioning unit was also very loud so getting a good nights sleep was difficult. The price was reasonable for high season in Victoria. If we stayed again we ask for a room that does not face the main street.

We stayed at the property for one hour and checked out due to BED BUGS, the room smell like an old…read moremattress, someone's hair on the sheets, and the general unsanitary nature of the property. When I requested a refund, the property said that the manager would be in tomorrow to discuss it. Two days later the manager called me and said the following. "You will not be getting a refund in this universe, and we are I hear you are looking for a refund, and this will NOT happen in this lifetime!" then they hung up. They claimed the room was unrentable after we had left the property, see the attached "evidence" of the mess we left! We had some food when we checked in, used the bathroom, and left as soon as we saw the BED BUGS! My only regret is not taking photos of the bedbugs. ZERO STARS, and TERRIBLE CUSTOMER SERVICE.

The location of this hotel is fabulous! The staff were friendly and although it was older and out…read moreof date, it suited our family just fine. Room was equipped with full size kitchenette, fridge, stove whuch we did nit use but the toadter came in handy for toast in the morning.