Soooooo sketchy on the outside but truly an awesome massage. I was sore for days afterward! Decent…read moreprices! Will go back again.

I found this place on Yelp. My daughter has a place in Georgia that I thought this was going to be…read morelike. I called a few days ahead to book. They didn't ask what I wanted or even my name. Maybe they have caller id? I was the first appointment and arrived early. I waited a few minutes before being greeted which was fine because I was early. Grace took me back to a room. I was doing a back and foot massage combo. I had to let her know before we started, because she didn't ask me. At the place in Georgia, you stay in a chair for foot massage and then recline for back massage. And you keep clothes on. I've had many massages in my life. This one threw me a little bit. Grace shows me to room, I get undressed as usual with a Normal body massage. I lay under the sheet faced down per her request. The sheet was thin and I moved the foot pillow but was able to get settled. Grace entered and said oh my! I didn't know what to think, she readjusted pillow and sheets. That was weird and awkward at first. The massage was epic and crazy pressure which I love. When she moved on to back my underwear went lower than I am use to. TMI I know but wanted to be sure to educate others that come here after. I am sure you could adjust if you wanted. At first, I was taken aback. If you could have filmed my face lol. Anyway, once I let that go, the massage was the best I have ever had. So get past being uncomfortable to enjoy the massage of a lifetime. There also may be some language challenges but a massage is a universal language. The technique used may not be for all, the pressure is pretty strong, that's what I prefer. I am sure you can discuss pressure options. I will be scheduling again with Grace. Great way to spend my PTO day.

Avoid their monthly membership - not worth the hassle…read more My husband originally set up an appointment for me at this location over a year ago and enrolled me in their monthly membership. For the first 8-9 months, everything was fine. I was going once a month for injury-related therapy and found it helpful. Then things started to fall apart. First, the therapist I was seeing for 8 months left. My next appointment was canceled, so I picked a new therapist--not a huge deal. But that new appointment was canceled last minute because the therapist called out sick. Again, life happens--I was understanding. But I couldn't get another appointment for almost a month. Then, our card on file expired. Instead of calling us (we'd been clients for nearly a year at that point), I received a text saying payment had failed and all future appointments were canceled until resolved. That was incredibly frustrating--not only had we been paying regularly, but I also had 2-3 appointments banked due to their own cancellations. Still, I called, gave them the new card, and asked to cancel the membership. I was told there would be one final charge (because of their 30-day cancellation policy) and that I'd have 60 days to use any banked sessions. I declined--I just wanted to be done. Fast forward 7 months--we just discovered they've still been charging my husband's card. When he called, the manager claimed there was no cancellation form on file. She agreed to cancel the membership but refused to refund any of the past six months. She said we still had 60 days to use banked services--but never provided the form she claimed was required in the first place, even though we asked. We checked online. Nowhere does it mention a cancellation form and we haven't been able to find one. It only says to call the franchise location to cancel. So either they're being shady, or their policies are a mess. To be clear: I never had an issue with any of the therapists themselves. But the membership system is flawed. They cancel appointments on you, make it hard to keep up with usage, and then make cancellation vague and difficult. If you sign up, be sure to get everything in writing--and double check they've actually stopped charging your card.

I've been going to this Massage Envy for the past 6-8 months now. Every time, they were really…read moregreat; and they always had new people at the desk (I'm assuming a high turnover rate). Either way, very nice and pleasant. I went in there today for my 1pm appointment (which I make once a month). I was recently in a bad car accident; so I was looking forward to some relief. I went inside and they said that someone had cancelled my appointment. They couldn't tell who cancelled it; and they offered to give me a complimentary massage. The manager moved mountains and helped me find another another location to get my massage in. They found one for next Saturday, since I am unable to do the weekdays. I'm very thankful for their help.

I had a 50 min massage today with Tronda and it was the stuff dreams are made of. 10/10 would…read morerecommend! Clean, professional, relaxing - booking another visit tomorrow! :)

Very relaxing massage, especially after bo or camp, personal training or stressful work week…read more Extremely clean, calming environment, friendly, professional therapist. Excellent spa parties for special occasions.

Best massage I've had! I've been coming here 5 years now. Bruce can work out every knot in your…read moreback. He does more deep tissue, little rough during but so worth it. They add in hot stones during table massage & it's amazing. This really is a top quality massage & so affordable.

We called the day before to make reservations. When we showed up, they said there was already…read moreanother "old woman" there and they got us confused (I'm under 40 btw). After some weird interaction, they said they would take our party first. They also had us pay up front which made the tipping process weird because I'm tipping on a service I've yet to receive and don't know how good it's going to be. They did the foot massage and it's the first place I've been to where they do not provide a bucket of water first. Instead, they just jumped into it. The massage was ok. My mom had to ask the woman to go softer a couple of times and at the end of the massage the man insults us again by saying how weak my mom is. I had to inform him she has terminal cancer. He seemed to be remorseful but it still didn't lend itself to a good experience overall. Another word of warning, this place is on the second floor of a building with no ADA access. There were a set of steep stairs. We would never have booked this if we had known given my mom used a wheelchair to get most places.

Self care Saturday with Andreya was the best ! She's the masseuse I've ever encountered! Her hands…read morewere definitely blessed. The room was very calming and smelled good. The office was very clean and well put together. I feel so relaxed and happy. I am going to start booking monthly with her. She knew I was a side sleeper and right handed just by massaging my back while I was face up. She is located off of Herr Lane.

Absolutely amazing Great service…read more Very punctual Reasonably priced Therapeutic I love this place I highly recommend it

It was absolutely fantastic! My husband and I have been getting massages at the Omni for years,…read morethese massages at Apex were the best we've ever had! Both of our therapists were responsive and are masters of their profession. I will definitely be returning and can't recommend this place enough!

Clean, comfortable atmosphere with courteous, helpful, knowledgeable staff. They accommodated our…read moreparty of 3 on a busy weekend. Two massages and one facial; all were wonderful. Josh gave such a great massage! We will definitely be back.