The worst car wash in town after running thru 3 times the car was still not clean and the half…read moreeffort put in was miserable my satisfaction was not achieved and they have a satisfaction guaranteed sign but they sure don't abide by it and there assmgr is worthless... with this lack of customer service and shoddy work they will be out of business soon they have gotten the last penny from me

Great Customer Service! SUV turned out beautifully - a little more expensive than I've paid other…read moreplaces, however they did a fabulous job. I would go back.

I have used the Holiday in its old location and this newer location for decades. Recently I made a…read morepurchase and had a coupon. The cashier forgot to take the coupon off. So she said she'd do new transaction and delete the incorrect one later. Well I got charged for both transactions, $27.86 and $26.46. I didn't get receipts and I am out. $54.32 for 2'already extremely expensive packs of cigarettes. Very disappointed. They would get 5 stars but this cost them 2. Horrible customer service.

I've been here a few times now during my visits to my sisters house…read more First off, they have Polar Pops!! *yippee* I love me an ice cold Polar Pop. :) They sell them at home in SoCal where I reside. Secondly, it's just a nice, large store with a very nice selection of many many things...Beverages, snacks, treats, ice, hot foods, etc. I SO wish they had Holiday Stations where I live. If anyone knows how to suggest a location for one in a different state I'm all ears! :)

I requested an internal detailing of my 2025 Tacoma and it turned out amazing. Will definitely be…read moregoing back to these guys.

The exterior wash and wax were great, but the interior vacuuming felt a bit rushed. It's an okay…read moreservice for the price,but I expected a slightly better finish on the inside based on the high rratings.

I was not happy the day of my visit with the self-serve car wash (bay 1) because the machine would…read morenot take any of my bills initially nor would it take my credit card for payment. I tried to get quarters to use but the change machine took my $10 bill and gave no change at all. I only got one wash out of it and had to leave with half of my car covered in soap to be rinsed off at home with buckets of water. However, after leaving a voicemail at the number from the website, I got a text back indicating I'd get my $10 back and was surprised when I got a check back for the $10 plus $5 for a refund! Do I think the car wash at $1 a minute (5 minute minimum required) is a bit steep? Yes. The customer service however was fast and delivered as promised. I would go back again for a second chance for the convenience factor but also to support a business that values its customers.

From the owner: The idea behind Tonka Car is straightforward: we desire to offer the best hands-on car-washing…read moreexperience that exceeds our customer’s expectations. All cars are welcome at our fully equipped self-service car wash. We have two self-serve bays and two automatic bays. A fast, high quality car wash experience.

Cloud 9 is receiving a 1 star not because of the quality of their work, but because of customer…read moreservice and price gouging. Not having an appointment for 9/16 I joined the waitlist for an express interior detailing. Online their website lists the price for such service at 100$ (plus is your car is trashed) for a coupe/sedan. Chris, their detailer, was nice enough to fit me in. He did ok work, (did break my trunk latch button) and then sent it through their tunnel wash before leaving for his lunch break. However, when I went to pay for the service, I was hit with a 135$ bill. The less than friendly cashier woman told me I had to take it up with Chris, even though he would be gone for the next hour, and refused to call him. I showed her the price for a coupe online, and her statement was, well maybe he wanted to charge me extra for something and didn't write it down. She invited me to take a seat and wait an hour. Will update this the end result. Either I'm refunded to the original 100$ price and the stars go up to 2 (the front desk woman is the sole reason for this) or I'm left with a 135$ and two hours of my life gone. 1 star. UPDATE: stars went up to 2 because Chris came back from lunch, apologized that he accidentally ticketed the Small SUV price, and knocked an extra 10% off. Cashier woman couldn't even look me in the eye, zero apology from her.

Car wash was only at a C quality, due to residual dirt. The most rude female cashier any of us have…read moreever experienced in this state rates an F. She is surly, rolls her eyes, and because my cousin mentioned he expected a friendly, more positive conduct by this wholly angry cashier, she actually banished him from the premises and refused to complete his payment process. A bunch of us unhappy customers have been wondering about the owner's management perspective. Why doesn't he act to improve things? Why does he tolerate the consistent outrageous nastiness of the cashier? She and the cleaning process issues are causing people to run away to Crew and other area competitors. Think of the massive improvement in revenues the owner could experience by addressing these two critical problems!

The coin operated car wash is a classic experience. If you don't mind manual labor on warm day, I…read morewould recommend this. Prepared to get splashes though. The hoses were easy to operate and maneuver. I did not wash the whole car, just the mats.

On the plus side it's open 24 hours, seems clean, not too busy and convenient location. BUT the…read moreprices, I mean $4 for one minute of washing then $1 for each additional minutes....SUPER expensive! If the prices weren't so crazy high this place would be rated higher but it's NOT a value with prices this high. A drive through gas station car wash that washes and dries for six minutes and costs $7 and this place is basically the same price but you have to do all the work yourself RIP OFF.

My German "Shedder" loved to go for car rides, but died recently. He successfully distributed his…read moreshed hair throughout the SUV, which successfully avoided my attempts to vacuum. My daughter gifted me a detailing, and Joshua was able complete detailing the interior in short order at his new facility.

SO IMPRESSED! Super straightforward pricing with awesome customer service. You can get your vehicle…read moredetailed completely contact-free! The techs showed up a few minutes early and got to work right away. My car LITERALLY looks brand new (which is a miracle considering how much dog hair and crap was in there before they started working)! Shampooed seats and tons of attention to detail. They are by far the most affordable option around- book an appointment before they realize how much their services are worth

I have a membership to Mister and this location is not my favorite but close to the office. There…read moreis nowhere to dry off and free vacuums are not offered. I also do not like the layout as it can get quite congested on busy days.

I've been a Titanium member for a while and also pay extra for interior cleaning…read more During my visit today, I asked staff to remove the branded membership sticker that had been attached to my windshield without my consent. I was told that if the sticker was removed, my membership would have to be canceled. I suggested several alternatives, including scanning the QR code in the Mister Car Wash app, manually looking up my account, or using my license plate. All were rejected by the manager. What surprised me most is that Mister Car Wash would rather lose a top-tier paying member than scan a QR code that already exists in its own app. The employees were polite, but this is a baffling customer service policy. Customers should be allowed to use the app they already carry in their pocket instead of being required to display a branded sticker on their vehicle. If you're considering a membership, be aware that keeping a branded windshield sticker appears to be mandatory.