Helpful and friendly staff. Chase bank is my favorite I've…read morebeen a lifelong member here and I'm surprised that the reviews are so low. I've always had a good experience here from any account that I have or questions with banking. Someone always is available to help me.

Since when did Chase start not allowing clients to use the restroom? Every other branch has been…read moregreat, but this one likes to make clients go elsewhere. So accommodating.

If you are thinking about banking at US Bank, check out Everbank. You'll get a better interest and…read morefee structure. US bank was where we banked for decades but the service isn't good. We decided today to go with higher interest and better fees. What's the downside?

I went in again today to try to give them a second chance. The woman who was standing and chatting…read morewith two other coworkers was incredibly rude to me and then went back chatting with her two other coworkers.

I'm sad to see all the bad reviews. The Everett branch has drive thru and it is so convenient …read more Becu is also amazing at all their loans, cds, and credit cards they offer ! I feel fortunate to be a customer !

I am extremely disappointed with the service I received from Kaycee, the branch manager, and…read moreFrancisco, the teller. When my niece and I first arrived, we explained that she had received a check from her high school as an award. Because she is 17 and does not have a bank account, she wanted to sign the check over to me so I could cash it for her. The employee who greeted us at the door told us this would be perfectly fine and directed us to wait in line. After waiting approximately 30 minutes, Francisco informed us that he could not process the transaction. He repeatedly left to speak with Kaycee, the branch manager, and after lengthy discussions continued to tell us "no" without providing a clear explanation. When I requested to speak directly with the manager, I was not assisted, and I ultimately had to approach them myself to try to understand the issue. What made this experience even more frustrating is that I have been a customer for over 10 years, with multiple accounts, investments, and loans through this bank. I have never had a late payment and have maintained an excellent relationship with the institution. I also had more than enough funds in my account to cover the amount of the check, meaning there was virtually no financial risk to the bank. Instead of helping us find a reasonable solution, we were met with resistance at every step. I ultimately had to electronically deposit the check and then withdraw the funds myself because they refused to assist us with a transaction that another employee had already told us was acceptable. To make matters worse, my niece was on her way to prom and needed the money for her evening. The delays and lack of communication caused unnecessary stress and nearly made her late for an important event. I understand that banks have policies and procedures, but the lack of consistency, communication, and customer service shown by both Francisco and Kaycee was unacceptable. After more than a decade as a loyal customer, I expected far better treatment and a much more customer-focused approach.

What a great place to bank at! I have been a customer now for a year. The staff is friendly and…read moreknowledgeable and the location offers plenty of service. Diana only took 15 minutes to open up my checking account. Washington Federal offers free online and mobile banking, free bill pay, free debit card and ATM card, free checking with no minimum balance fee, free coffee all week and free cookies on Fridays. I have muiltiple accounts with Washington Federal and plan to open a CD later in the year. Depositing in person is fast and easy, the tellers are quick, and there is also a drive up ATM for withdrawing or Depositing after business hours. Waiting area is well furnished, and very clean. I've always banked with local banks and Washington Federal really does raise the bar! 2 thumbs up and Kevin approved.

The ladies who work at this bank are rude, condescending, and not interested in being helpful or…read morekind to their customers. We tried to deposit a large check from a major dealership from selling our car, and they were anything but helpful. Instead, they felt the need to demean us because our account was overdrawn by -$5 that day. We later cleared the negative balance, and deposited the check at our local branch, with no issues.

Went In To silver lake branch and were very helpful at helping me complete opening the checking &…read moresavings account I had started to do online.

This Keybank is located on the corner of 19th and 110th, next to Safeway and a Chevron. The…read morelocation is a bit small, but it's in a great spot. The exterior and interior are always clean and free of loitering people. So I feel safe using this location. The drive-up ATM is scheduled to be replaced the 27th of November 2017, which is great because it's always out of cash, so until then, plan on visiting the nice tellers inside. I've always had excellent service at this location and it will always be my go to!

I love working with Brynna! She is personable, funny and effective. When I come in I am always…read morewelcomed and am grateful. She makes banking easy for my business and for me! I really appreciate the partnership.

From the owner: Columbia Bank helps people, businesses and communities find financial solutions that fit…read more We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all. Columbia offers the best of both worlds - the financial expertise and strength of a national bank with the customer service and care of a community bank.

I bank here for my business, and I have always been pleasantly surprised by the level of service…read morehere! Every person I have met has been super nice. Today, there was a big line, so the manager stepped in an expedited my transaction. Awesome! It's a great location by the Everett mall too, very central.

Excellent service all staff members and manager was very friendly and service was very goodread more

B of WA is a small local bank that focuses on servicing small local businesses…read more My company does most of our banking here. They offer a plethora of banking services and majority of them are free to business account holders. This bank is like Cheers...Where everybody knows your name. For the past 4 years I have worked with the same bank manager, drive through teller, etc. The only turn over I have noticed is in the lending department. Everyone here is very cordial and polite. You can call with any issue and get it resolved quickly without getting transferred a million times. B of WA also focuses on SBA loans, I would recommend these guys for small local banking.

Flabbergasted very I've had Wells Fargo since I was 18 I'm 33 now so I've been with them for a long…read moretime and I've had numerous of CD accounts and they have held a lot of my money over the years today. I have a family emergency and I needed to pull out some money so I went to one location. They were very helpful. They told me they cannot help me. I came to this location to my second location the girl at the front counter, rude disrespectful. She had tongue piercings in her mouth. I couldn't even understand what the hell she was saying, but she was just trying to be dismissive and tell me no we can't help and I can say this because I know I've been to numerous of locations in the past and they will tell you to just wait sit and they will try to help you and I've done that. I will wait but they just simply tell me no we can't help you. That's not how you treat your customers especially during an emergency. This is my money and if it was around, they would be harassing you for my money. I'm literally asking for help, and I felt like I was being kicked out and my own bank, including the manager himself literally refused didn't even offer here you can wait no simply no we can't help you. They will never see me again

Every person at this branch was very helpful and easy to talk to. I especially want to shout out JC…read morewho really helped make things easy.