They came in and did a fantastic job tuning our piano. It took about an hour and that was totally…read morefine. We got the piano for free so the price of getting it tuned seemed especially reasonable. It can be daunting to have a stranger in your house, but we were very comfortable and had an excellent experience. We will continue to call Jett piano services to tune our piano on a regular basis. Definitely don't hesitate to trust them, great investment!

I've had the pleasure of getting to hear the quality of sound coming from a Jett tuned piano. If…read moreyou are looking for a super reliable, knowledgeable, friendly and communicative piano technician, then Steven Jett is the guy.

Purchased a wonderful used Kawai studio upright from Washington Pianos, and after a couple years…read moreit needed adjustment to the sustain pedal. Sam was wonderful, and after his tuning it sounds and behaves better than ever. Highly recommend!

After only 4 months of piano lessons, I instantly regretted starting my quickly progressing 8 year…read moreold with a Costco Roland digital piano- so I began my search for an upright acoustic. The greatest challenge was that I wanted the piano to be kept upstairs in our second living room, and thought it would be impossible due to the staircase turns. I spoke to Sam on the phone and text messaged photos of the stairs with measurements to consult whether it would be a possibility before making the drive to the store. Don't let the store's small entrance fool you, WA Pianos had more selection hiding inside than I anticipated, and saved us a trip to Bellevue (which would have been our 3rd piano store attempt traveling far from Kitsap County). After coming to a price that we could both agree on, I purchased a beautiful secondhand Kawai upright 45" K-200 series. I expressed my concerns regarding minor scratches on the black ebony finish, which I was pleased to know could be easily taken cared of by the store's piano detailer. Delivered before the end of the week with great communication from the movers. Thank you Mr Sam for guiding us on this important purchase, you are truly appreciated. (Also note- after researching online and comparing prices, I can confidentially say I paid a good price and I have zero buyers remorse!)

Just took my new to me Les Paul Standard to them for a set up. It was off and rattled an awful lot…read more Got the guitar back about a week later and it was a night and day difference. Casper worked some magic on it. This store is everything you'd want out of a local guitar shop. Everyone is cool and really knowledgeable.

I did my guitar lessons here and that's about all I did here, what I did was I rented a guitar and…read morean amp but now I have my own guitar and amp (I bought them)

Tacoma is so lucky to have such renowned talented luthiers locally! I have so much respect for what…read morethey do. The shop feels special from the moment you enter the space - its located in down town Tacoma. The building feels cozy/historical and you are immediately greeted with great energy from the staff, and see a beautiful selection of high end instruments from the moment you walk in. Having experts in the shop makes shopping fun and easy. Everyone that works here is so passionate about what they do. I find myself learning something new every time I visit and I absolutely love that. I've interacted with Ricardo the most and so happy he's worked on my cello. I'm set on coming here for all my cello needs. Cannot recommend this shop enough.

Repairs, components, replacement parts? YES! This is our go-to place for all things violin. Staff…read moreare either musicians or luthiers. They are very patient and knowledgeable. It's a beautiful shop.

Took in my first Ibanez I've had since 1998 to get completely re-wired with new humbuckers & pots…read more Very nice soldering work and digging all the new tones. Thank you, John!

This the second guitar that I have taken to John. The first was an old rare Ovation 12 string. He…read morehas done a complete neck re-fretting, straightening and leveling. It sounds and plays like a guitar costing thousands of dollars. And, it's beautiful to look at too.

Mr. Eklund did an amazing job taking the care to make my piano sound just right. He was also…read moreextremely professional and polite. I highly recommend him for your piano tuning needs. His services are an incredible deal!

I was so pleased to have Mr. Eklund service my piano. The piano had a long journey from Hawaii to…read moreGig Harbor. It was in need of much care! Mr. Eklund spent several hours, making sure that everything was perfect. I would highly recommend him to anyone looking for an experienced, caring professional.

Johnny (yeah that's really his name) made a house call on our piano last week. I made the…read moreappointment on-line for tuning but I knew it had other problems with the damper pedal and some of the keyboard "slumping." He arrived right on time, very friendly and professional. Endured an enthusiastic welcome from our Bichon and got to work. It was worse than I thought -- "In 35 years, I've never seen anything quite like this." Words you don't want to hear. A piece missing that works with the damper pedal; not sure why is came loose but it did. Came loose and disappeared. Johnny disassembled half the piano looking for that piece. Had to lock the dog up because he had the piano action upside down on a towel on the table and the piano keys laid out on the floor. Pianos have a lot of little pieces, I now know. Couldn't find it anywhere. He was about to move one of the clamps from the middle to the end and hope that worked when I recognized the piece in his hand, which my husband had found on the floor a month earlier and said "Better hold on to this. It looks like it could be something." Call it male intuition. With the correct piece in hand, he put the part back where it belonged, reassembled the piano -- and then two hours later -- finally was able to tune it. He was at my house three hours, only charged me for two. $121. That's a deal in my book. And best of all, the piano now works and sounds great! Highly recommend Johnny's.

I highly recommend Celestial Instruments! A few days ago, the business owner, Rick, helped me…read moreunderstand more about an accessory I needed for my acoustic guitar. He went above and beyond to assist me after regular business hours even though he knew I was not going to buy anything from his business. I truly appreciate Rick's friendliness, the education he provided me, and his willingness to help me understand more as a newbie. When I'm ready for additional or upgraded equipment, I will definitely seek him out!

Wonderful experience using Celestial Instruments to do a setup on an 82 Ibanez M310. Great customer…read moreservice, punctual drop off and pick up and quick turnaround. The guitar had been resting in its stand for many years without the attention it deserved. So sad. I have recently been inspired to play again and found that it was difficult to keep the guitar in tune. I recalled that when it was setup back in the 90's it resulted in an incredible sound and performance. It's back! Now I can strum my acoustic with great joy! Ha ha!