As a recreational player, the time had come to part with the big boy toys. Both vintage acoustics…read morewere appraised on the spot and consigned also with generous (up to comparison) figures. A solid business deal; ideal if they sell. Sad to let go but good things end too, just like us. Only drawback was the location, a trademark Tacoma style spot to this "northerner". The fact that St Helens Street splits by design was strange and unsettling. To the owner the location is prime property even next to the tavern dive next door. It works for him. No knocks, since parking was in front at no cost. Try that elsewhere! A great deal for guitar and band fans. Need more of these elsewhere in the vicinity.

Great experience. Amazing just to talk to the owner. My son lives the bass guitar we bought and the…read morehistory he learned.

I highly recommend Celestial Instruments! A few days ago, the business owner, Rick, helped me…read moreunderstand more about an accessory I needed for my acoustic guitar. He went above and beyond to assist me after regular business hours even though he knew I was not going to buy anything from his business. I truly appreciate Rick's friendliness, the education he provided me, and his willingness to help me understand more as a newbie. When I'm ready for additional or upgraded equipment, I will definitely seek him out!

Wonderful experience using Celestial Instruments to do a setup on an 82 Ibanez M310. Great customer…read moreservice, punctual drop off and pick up and quick turnaround. The guitar had been resting in its stand for many years without the attention it deserved. So sad. I have recently been inspired to play again and found that it was difficult to keep the guitar in tune. I recalled that when it was setup back in the 90's it resulted in an incredible sound and performance. It's back! Now I can strum my acoustic with great joy! Ha ha!

I always have a great experience when stopping at Gig Harbor Audio. I purchased my HiFi system…read moreelsewhere, so I haven't bought equipment from them, but I've spent over $1000 on records here. I've spent hours listening to various setups over time. The staff is knowledgeable and interesting. There is a good selection of high-end records here which are hard or impossible to find at most vinyl-only shops. Prices are reasonable considering Discogs market rates. I make a point to stop in every time I'm in Gig Harbor!

This is the kind of Hi Fi shop you thought had gone extinct - really excellent gear, carefully…read morechosen and well presented, and classic timeless pieces. Definitely not flavor of the month. The staff are quirky - the good kind of quirky. They know their stuff and they aren't herding you to buy what they have. Instead I feel like I'm having a conversation with a super knowledgeable enthusiast whose opinions I can trust. I bought my first piece, a Leben amp, and it was everything it was claimed to be. Recently I added a set of Chartwell speakers which have their special charms. Great shops like GHA make you want to return. They dig their music and they treat customers with respect - educating where helpful and never condescending. They lean towards tubes and English hifi, but spend time listening and you'll understand the charm. Prices are fair and trades are welcome and fairly valued.

Tim Bertsch is extremely experienced in both teaching as well as performance offering his students…read morea multi faceted perspective. He is kind, professional, and adaptive in accommodating various skill levels. The sound academy of music locations are clean, easy to find, safe, and comfortable with safe and accessible parking. The lesson plans are skillfully crafted and heartily comprehensive but most importantly Tim customizes classes that are accessible to each individual's unique requirements. As an instructor he remains present, engaged and patient throughout the duration of your lesson so you receive the highest rate of efficacy on your investment of time and currency. I love watching him perform in his band Jaded Mary as well as solo for his Soul Resonance project and have included some action performance photos.

One of the best teachers I have ever known. Tim is very present and patient and very Positive when…read moreit comes to teaching. He is very confident and can show you almost any song you want to learn just right then and there, very skilled and knowledgable. At 40 I'm learning old time music and Tim Bertsch has really helped me gain confidence in my playing skills.

He is the best at what he does, nothing is ever left until it is the best he can do! He works with…read moreall his clients to make sure they are happy! I know because I get to see him in person all the time. And his perfectionism is true gift when it comes to making an instrument work well for its owner. He knows how much it means to his customers to be taken care of their baby! The vehicles to your dreams.

Where to start? Robert has done 3 jobs for me in the past year. First, he setup an Epiphone 339…read morethat looked great but didn't sound so hot. After his setup it sings and is now my favorite guitar. Next, I gave him a VOX Guardsman amp that had some static issues. He checked and cleaned every connection. When I got it back it sounded clean and loud. Next, he did a repair/restoration of an old LP that I did not take a care of. He straightened the neck, installed new frets, gold hardware and tuners, adjusted the nut and polished the whole thing. Robert returned it to factory condition. The neck is straight and the action is sublime. The quality of Robert's work is very high and he is equally gifted with instruments and amps which is rare. Additionaly, Robert is really easy to work with, a great communicator and his rates are super reasonable. I am very glad I found him and will be bringing him more work. I've had some good repairs before but Robert and Smithway are the best I have experienced.

quite a drive for me living just south of Olympia, but well worth it, next time will give myself…read moremore time to enjoy the area & this amazing music shop. found Crossroads had the Martin in stock I was looking for thru the Martin website, had tried a big box music store near Seattle but pretty much ignored so walking into Crossroads & immediately greeted & attended to by Sara, one of the owners of the "mom & pop" musical instrument shop was very pleasant. The Martin Jr in stock was hanging with the other guitars was ready to play & she set me up to try it out. They had a good selection Martin accessories including a good assortment of guitar strings including the Martin brand so I also bought a spare set of the Martin LifeSpan Phosphor Bronze Light strings. I was short on time so did not get a chance to fully take in the ambience & experience of Dan & Sara's music store, but reading up on Crossroads before hand on their website & stepping into their store, I felt the warm embrace of some good vibes, and appreciate their community involvement in local music events in this very charming waterfront town. I like contributing to local businesses so I not only walked away with a very nice Martin acoustic electric guitar, it felt rewarding to give back. I hope to explore more of the Washington peninsula & look forward taking more time visiting Port Townsend & Crossroads Music.

Great selection! They had many more Ukes than your average Guitar Center and many higher end models…read moreincluding KK and Martin that can be hard to find even in Seattle and Bellevue. The owners were friendly and helpful and encouraged trying out different ideals. (I loved the wonderful KK baritone) and gave useful and helpful tips on restringing. My kind of music store - they are passionate about their stuff and it shows.

I came in looking for a small travel size guitar. Hannah welcomed me with a smile and took time to…read morefind me exactly the guitar that would fit my needs. She (and Darren) gave me expert advice, and I ended up with a guitar that was great. They even did a pro set up on the guitar (awesome service BTW!!) Highly recommended!!!

Go here!!!! Very very helpful and friendly staff. They…read moregenuinely wanted to help me get the best deal and did not try to upsell me on anything, which was a relief. They weren't condescending to me as a beginner either, and gave me the information I needed. Great atmosphere, super chill and laidback. Incredible prices too. I got a fender amp for half the price of what it would be at other shops.

I have been a student with Joe from the beginning of my guitar and musical career. Started out…read moredoing guitar lessons. Learned everything from music theory to song writing to guitar repair. I then made the switch to a rock band mentor ship. Joe provides such a great learning environment that I was comfortable enough to try singing as-well. Good thing I did, because I love it! He cured my stage fright and taught me how to talk to the crowd. The rock and roll conservatory is a great school and is very affordable. I recommend it to everyone I know for all of their musical endeavors. At your own pace. Joe makes it very easy to learn.

From the owner: The Rock and Roll Conservatory (RnRC) is a facility dedicated to mentoring the next generation of…read moreinfluential artists. With a focus on the mentoring of students, as opposed to a conventional method of teaching, the RnRC develops more than just an understanding of music within its students. The RnRC works closely with each student to help them develop an understanding of themselves and help them learn how to apply that understanding to the exceptional music education received through the RnRC.

I reached out to this local music store for advice on my two ukaleles. They are family heirlooms…read morethat I guess are each at least 70 years old. Since I don't know what I don't know, I was given information about them from two lovely gentlemen Jeff and Brian. Thank you both for your sense of humor, information on how to travel with them safely and also your outstanding customer service. Thank you again!

We very helpful with replacing a string I had popped on a violin I had checked out from the…read morelibrary. The library had just gotten the violin recently, but didn't include rosin. The staff were nice enough to donate a piece of rosin for the library's instrument, and helped replace the string, and tuned afterwards. :)

Greg is a super friendly, helpful, knowledgeable guy. He saw me on very short notice and got my vox…read moresounding like how it should. Check him out if you need your amp fixed.

They have stopped taking in repair jobs back in 2019. They should update their profile so that they…read moredo not show up as a place to get you amp repaired.