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    Quality Town Car - Our driver was aiming to please. We were spoiled!

    Quality Town Car

    4.8(260 reviews)
    14.4 miMadrona

    I recently traveled to Seattle with young children and stayed at a hotel that did not offer an…read moreairport shuttle. Since we arrived late in the evening, I was unable to pick up the rental car and rented car seats until the following day, so arranging reliable transportation was especially important. When searching for a ride service, I was specifically looking for reviews that spoke to professionalism, reliability, fair pricing, and accommodations for families traveling with children. Unfortunately, I found very little information that helped distinguish one company from another, so I ultimately went into the experience somewhat blind. During my trip, I used two separate transportation services -- one to the airport and one from the airport -- and Quality Town Car truly stood out. They are a smaller company with personable drivers who genuinely go the extra mile to provide excellent service. They accommodated providing car seats, made a detour through a drive-through so I could grab food for the little ones, and handled it all with great class and professionalism. Communication was responsive from the start, and every interaction was polite, professional, and kind. Traveling with children can be stressful, and having dependable transportation made a huge difference. I would absolutely recommend Quality Town Car to anyone looking for reliable, high-quality service and will certainly use them again in the future.

    Extremely unprofessional and unreliable…read more I had a terrible experience trying to book transportation with this company. Over the course of four days, I was given four completely different SUV price quotes, each time blamed on a "system" or "technical" error. The rates changed repeatedly with no clear explanation or accountability. If a company cannot consistently generate an accurate quote, it raises serious concerns about their ability to deliver service on the day of travel. This process was disorganized, frustrating, and a complete waste of time. I ultimately cancelled the reservation and would not trust this company for any future travel. I will be advising others to avoid them as well.

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    Quality Town Car - Quality Town Car is the BEST!

    Quality Town Car is the BEST!

    Quality Town Car - Crystal Coach limousine conversions. The best in the business.

    Crystal Coach limousine conversions. The best in the business.

    Quality Town Car - Proudly driving Lincoln town cars for sedan service.

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    Proudly driving Lincoln town cars for sedan service.

    Seattle 7 Days Limo - 2008 Chrysler 300 (10 passengers)

    Seattle 7 Days Limo

    3.4(9 reviews)
    2.4 mi

    We got a hummer limo to the airport. It was a very nice limo. The driver was great. He was on time…read moreand even was patient with us when we were running 15min late. My only complaint is that I was quoted an amount and he tagged on $17 extra when we went to charge me which I'm assuming was because we ran late but it would have been nice to say that to me rather than just put it on the charge. I saw it when he charged me but he didn't say anything and again I figured it was due to us running late. Otherwise I would recommend. And I would use them again.

    My wife booked a stretched hummer limo a month in advance and less than two hours before the time…read morewe were to be picked up we had a call saying the limo had broken down that morning and all they had to pick us up with was a party bus. They offered to discount the bus by fifty dollars but that was the normal price for the party bus anyway!! After several frantic phone calls and some negotiation we eventually had to settle for the party bus at regular price. They had us at their mercy and they knew it. The woman we talked to on the phone kept making excuses, giving us the runaround, and not helpful at all. The party bus showed up on time driven by a nice guy named Dave. While Dave was pleasant and professional the party bus was anything but that! Lighting was falling off the wall, the air conditioner didn't work AT ALL, (it literally blew hot air the entire time) paint was bubbling on the ceiling and the ride was both rough and noisy. We kept asking for the air to be turned on or up and the response was "It may start working when we get to the freeway." Thirteen of us were squeezed in to this hot, noisy, uncomfortable black bus on a hot day. The driver was already smelling from the heat while the rest of us were sweating our socks off. I was genuinely concerned for the health of our elderly parents. Finally made it to our dinner cruise in downtown Seattle and had a fabulous evening. Per our arrangement, the owner of the company picked us up in the "now repaired" hummer limo. It was very nice inside and made us resent the party bus even more. However, once underway we found that the air conditioning didn't work correctly in this limo either. Although we had partial air and it was now night time, some of us were uncomfortable. The interior lighting was intermittent, also. Part of the way home the driver had to pull off the freeway because the headlights quit working. We sat in a parking lot while he and one of our group worked under the hood for a while and then finally gave up. We drove the last half hour with no headlights on backroads. Of course, it was just a matter of time before we were pulled over anyway. Fortunately, the police officer was understanding and we finished our trip home. Now, I'm a reasonable guy and understand things happen but there is no excuse for poor maintenance and shoddy equipment. The company and driver knew the air didn't work in the party bus (at least he got to roll his window down) and you had to be dead not to hear the transmission grinding and slipping. The party bus was a junker inside and out. I am honestly surprised we made it from South Everett to the Seattle waterfront. We tried to get the company to discount or comp us for the all the stress and discomfort we were put through but they were adamant that we pay full price and even had the audacity to add a $120 tip! At that point we gave up and chose to accept the inevitable. It wasn't worth ruining our evening over. It was the one sour note in an otherwise fabulous evening and birthday celebration. While the driver and owner were very nice, I would not do business with them again.

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    Only #1 in Washington state (30 passengers)

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    Sound Transit - publictransport - Updated May 2026

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