1. Sound wav Records

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    Audio video equipment rental

    Music production services

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    2 years ago

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    Redefined Audio Visual Entertainment

    Redefined Audio Visual Entertainment

    (6 reviews)

    I will never give anyone a bad review unless I had THAT bad of an experience - which I did with…read moreRedefined Audio Video Entertainment. We had hired Redefined for Photo Booth, and Day of Coordinators for our wedding day. This recounting is a bit long and tedious, but we wanted to present all the details so any future customers can make an informed decision. The morning of the wedding, my husband started the day delayed due to photo/video taking too long. This forced him to cut out most of his prayers/blessings he should have received from his family. This was not the fault of the photographer, who asked multiple times if there was enough time for a few more photos. The DoC said OK every time, and when photos were over she told my husband that he's running late and only has 15 minutes to get on the bus or the rest of the day will be delayed. When the Church ceremony was over, the DoC was responsible to read out the order of photos at the Church. They started reading from a different list than what we had approved/discussed, causing a confusion and delay. We were very strict on timing here because there was a mass right after out wedding so we had to quickly take pictures and get out - no time for error! We ended up shouting out the correct groups ourselves and had a family member go up to help the DoC but instead the DoC ended up getting mad at our family member. Once outside, we noticed half the groomsmen were missing. We found out later that the DoC had placed the cooler, food, cups, etc in the wrong bus. When the Groomsmen alerted the DoC of the mistake, the response was for the Groomsmen to correct it themselves. This caused them to miss photos and a tradition. At the reception hall we had a photo shoot before happy hour started. The schedule we made had time allotted for me to get pictures in my wedding dress, change, and take pictures in my saree. Here again the DoC allowed the photographers to take more time for wedding dress photos instead of putting their foot down to keep us on schedule. As a result, I didn't have time to eat or to take photos in my saree because it was time for us to start the reception. In the following days, we had a few people complaining about our photo booth. Apparently the photo booth operator was missing for about an hour at the peak time people were trying to take photos, after dinner and before/during the dance floor. A family member waiting on line started operating the booth himself just to get the line moving and keep people happy. When the booth operator finally returned, he started yelling at our cousin for touching his equipment. He then proceeded to shut down the entire booth early and pack up his equipment out of his anger and frustration. A week later, upon receiving our highlight video from our videographer, we realized that the sparklers we requested for our first dance never activated. We reached out to Tiju Daniel, the CEO and our main point of contact. We explained our perspective, thoughts, and experience as laid out above. Tiju was defensive and combative for every objection we had. Not once did he admit fault or apologize, instead offering up excuses or blatantly telling us we were wrong. We also talked to Tiju about our issues with the DoC. Tiju's response was that his coordinators went above and beyond for us by responding to all our questions and phone calls. To clarify, "all our calls" meant once a week and then every day the week of the wedding. This doesn't seem unreasonable to us. We brought up the fact that his contract specifically states "unlimited phone calls and texts", so we didn't understand how they were going above and beyond. Tiju just kept repeating that they went above and beyond without further explanation. When discussing the Photo Booth issues, Tiju insisted that there was no fault to his company, and that the operator was fully justified for getting angry and packing up early. Another failed attempt and reasoning with him. At this point we were very frustrated. We told Tiju we do not feel we received what we paid for, and would appreciate some degree of compensation. Tiju responded that he does not give out refunds, so this is not an option. After a few more attempts to have him see reason, we told him that we are unfortunately forced to write an honest review about our experience with Redefined. He asked if we were threatening him and immediately offered to give back the money for only the sparklers after he got reimbursed form the company he bought them from. Looking back now, it should have never gotten to this point. If we knew what we know now, we would never have signed a contract with Redefined. We urge anyone looking to hire this company to be aware that the price may be lower but the professionalism and product delivery will match that lower price point. I hope nobody ever has to experience what we did with Redefined.

    Absolutely loved this DJ. As soon as I stepped into the main event floor, I turned to my boyfriend…read moreand said "let's skip the food and drinks, I want to dance." Literally I was turning away free food so I could dance to the music. It was so upbeat with some of the more Caribbean/Spanish top charts pop music, which then naturally progressed to popular hip-hop songs. I think most people in the crowd had so much fun dancing to the music. I would definitely want this DJ to be at another event that I go to.

    Fourth Generation DJ & Entertainment

    Fourth Generation DJ & Entertainment

    (13 reviews)

    If i could give two separate reviews, I would, because the DJ and MC get a 5 star from me and my…read morefamily. They did a great job overall and got everyone dancing and were generally friendly and great to work with. No major complaints there. There was a small flub with the dj/mc but they were wonderful and helpful and it was all good, and they kept the party going all night! I would hire them again if there is ever a reason for me too. If you are just booking a DJ and and MC they are great and you can stop reading the review here! If you are booking live solo musicians though there is more. I am lowering the review not because of the DJ/MC, but because of the live solo musican we had booked as well. We booked violin and piano, and were told the musician can play anything reasonable that will have sheet music. My husband picked a classical piece, not an overly crazy one, it's one that most students can play, so for a professional it should be a non issue. But I heard from multiple guests (many of whom are also musicans...) that it sounded off and even I could tell it wasn't right as I walked down the aisle. We were told only a short time before the wedding that the violinist was having to practice the piece a lot, but not that they couldn't reliably play it at all, and if we knew earlier it couldn't be played, we would have gladly hired any QC student or a peer to do it instead (and for less money). The violinist was also the piano player, and for piano we had requested jazz music, which was pretty important to my musician husband. To our surprise when we walked into the cocktail hour we hear "beauty and the beast" on piano. Totally not our vibe at all, not what we asked for, and no one gave us any warning that it would be changed. Again, if we knew sooner that the pianist either wouldn't or couldn't do jazz, we would have found someone else, or we would have changed to a different genre, but definitely not sappy poppy love songs.... Just such a bummer. The piano killed the vibe for me completely and he and I were both so looking forward to it. Overall the player was nice and whatever, and I guess if you just want some basic piano covers it's fine, but we expected more of a professional service, like a heads up that the music was changed even. All in all I still definitely recommend the DJ and MC and the owner(?) is a pleasure to work with, but just letting people know if they have any sort of specific live music wishes aside from the most generic, to go elsewhere for that one aspect. The cocktail hour music not being at all what we discussed was a definite stain on the otherwise perfect night for us.

    Fourth Generation was an AMAZING vendor to work with! From the very beginning, Jennifer was super…read morehelpful and responsive throughout the entire process. Working with her made everything super easy and it was so nice not to have to stress about this during my wedding planning process. Thank you Jennifer! Jacob was the BEST DJ! I couldn't have asked for a better DJ at my wedding. I am so so happy that I chose Fourth Generation as my DJ so I was able to have Jacob lol. From the ceremony, to cocktail hour, to the reception - the music was perfect. He played my requests and kept the party going all night long. I am not a big dancer, but I didn't want to leave the dance floor - that's how good he was! He was also so great at MCing when we needed it. I can't say enough good things about Jacob - I wish I would re-do the whole night so I could listen to him DJ again! We also had a Photo Booth with a wonderful attendant that helped everyone take pics all night long! Thank you Fourth Generation for an AMAZING night. Everything was so perfect and you helped make it perfect so THANK YOU!!

    Sound wav Records - audiovisualequipmentrental - Updated September 2026

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