The service here is fantastic. They are one of the only places that will work on a Porsche sound platform. They did a great job giving me some extra bass when needed. And the price was more than fare. This is the only place I'll take my vehicles for sound upgrades. read more

I've thought long and hard about this review or even the option of not leaving a review at all. But today after noticing a SECOND Diesel leak, calling for customer support, having been given none and to ultimately being hung up on by Rob, I decided to review needed to be made. I did my own research and found the products that I wanted installed on my truck which were a Retrax and a ATTA combination fuel cell and toolbox. And doing my research I found that Sound Waves was an authorized dealer and installer for both. So I called him up and spoke with Rob who said both could be installed on my truck and in the way that I wanted them installed. I told him that I would like to place the order and asked him to give me an out the door price, which he did. I then put a down payment of half of the price and waited for the parts to arrive. Once they arrived we set up an appointment time and I drove out to Tampa from Orlando to have everything installed first thing in the morning. After many unforeseen issues between the retracts and the fuel cell combo and 11 hours of work, the install was still not complete. We had to reschedule for the following week. And when I arrived for the second time, Rob did not communicate with the install team to let them know that I was coming. Either way they got me in about 20 to 30 minutes later and I stayed there for nearly 9 hours well they tried to get everything installed and working properly, which did not happen. I ended up having to come back a third time after leaving the retracts there with them so they could work on it throughout the week to get fit it up properly and to investigate all of the wiring issues to get the fuel pump working on the fuel cell. When I showed up none of the work they said they would do during the week had been done. But nonetheless they were able to work on it on the fly and finally get it installed and working properly. When it was all said and done they tried charging me an extra $500. I argued with Rob and he reluctantly refunded me $250. A few weeks after having the system home I noticed there was diesel leaking from the truck. Upon further inspection I found a Cut and open wire and a hose clamp that was not tight with the hose cut on evenly. I was able to tighten the hose clamp and stop the diesel leak. About a week or so later I noticed another diesel leak. Upon further inspection I found diesel covering the frame of the truck in the side of my factory fuel tank. I called Rob and try to explain to him that this was a problem and needed to be fixed and he told me that if I was able to get the truck to them that they would take a look at it. I asked if he would cover the cost to have the truck towed from Orlando to Tampa and he said no. I asked if he would cover the cost of me taking the truck to the Dodge dealership to have them fix the issue and he said no. I asked if I would need to hire an attorney and he hung up on me. I then called ATTA and explained the situation to them and how they installed the system, because I had to help them do that all three days I was there, and they told me that Sound Waves installed the system incorrectly. ATTA agreed to send me the parts directly for me to fix on my own. This is not exactly the way I would expect business to be done on an install of over $5000. I absolutely do not recommend going there for service, although Pete seems to have a relatively level head and we're not stressed and on a timeline does good work. read more

After three years of driving without tint! I finally had enough! I decided to check this place out and I am so pleased! They offer regular car tint or the newest kind which is ceramic, I went with the ceramic and I am so happy with my results. They were quick, efficient and great pricing. They do custom work on all your cars needs and I will definitely be back for rims and any other custom job I am wanting. Great service, great place. Highly recommend read more

Soundwaves - Before - Auto Customization Near Me - Tampa, Florida

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Stopped by Soundwaves to get some info on a project I'm working on for my GTI. I was greeted by Peter (owner) and I quickly recognized that he knows his car audio. Even though I didn't purchase anything on this visit I was very impressed on Peter customer service service and overall kindness. We even had a conversation about home audio as well. Pete's a good dude and I appreciate his willingness to give guidance on my project with no sale expectation. I will be coming back for a custom sub enclosure and DSP tuning. read more

Awesome experience from start to finish. Quick turnaround on installation. I've had multiple vehicles upgraded here and they always go the extra mile. read more

One of our cars is a 2004 Expedition and both of the remotes were broken. We bought new remotes but could not program them for either licking/unlocking or remote starting of engine. I brought it in and they had the new remotes programmed in less than 15 minutes. Extremely reasonable and very friendly and courteous. Highly recommend. read more

I took my truck to Soundwaves to see about upgrading the factory radio. I was promptly greeted, asked what vehicle I had and what I was looking for, and it didn't take long for Rob to lay out a couple of different packages for me. I ended up going with the mid-tier, with the option to upgrade later. I never felt any pressure to go with the more expensive setup, which was nice. The showroom and waiting area were spotless, the staff friendly. Most importantly, the install looks great and sounds even better. Overall, I'm super happy with the experience and will be back with my wife's car. read more

Very cool place. Went there for the first time to get a simple sub and amp installation. It was done in my car in about 2 hours and everything was installed clean. No hanging wires or parts. The breakdown for cost is $100 for labor, $100 for wiring kit, $20 for a converter. All in all the it could have been much cheaper if I got the parts beforehand but I wanted everything done that day. If you do plan on waiting they have free wifi Nd plenty of demo products you can play around with. In the future I recommend them to get a couch and tv but still an awesome place to get something done quick and professional. They will definitely have my business later! read more