This is my 2nd time buying from The Running Room at Tsawwassen Mills and that is because of a great…read moresales staff by the name of Kentaro. He helped me so much with my first pair of runners that I made sure to get my 2nd pair of runners when kentaro was working. Like in the past, Kentaro is personable, friendly, extremely helpful, and knowledgeable. He works so hard on his own and he is an asset to The Running Room. As long as Kentaro is working at the Running Room, I will continue to buy my runners from him. I hope the company recognizes his hard work, his talent, and his dedication to his job so one day he will be made the store manager. We are lucky to have Kentaro who is so knowledgeable with his products. I refuse buying at Sport Chek or any of these mall stores with runners because 99% of the staff has no knowledge of the runners and can;t provide a proper and appropriate fittings especially for problematic feet.

This is the one and only Running Room " outlet " in all of BC . They do carry my current fave…read morerunning / walking / standing shoe which is the Saucony Hurricane 23 but sadly it's only $20 or 10% off regular . The aforementioned Sauconys are great because they provide , for me anyway , the absolute perfect blend of cushioning and stability as competing models from say Asics , NB and even Mizuno just don't offer the same plush ride . Being a discounted running shoe store first and foremost I did find some pronation-control products in my size on sale too but they're old , i mean like couple seasons old already . Believe it or not running shoes do have a shelf life as materials degrade over time even if unworn and just don't provide the same support as they used to when new . Staff seems relatively less helpful and knowledgeable than other RR locations so good idea to do your own research before stopping by la : )

Foot Locker doesn't seem to be the same as it used to be 10 years ago. So came here with friend to…read moresee what is available. Well he is into shoes for his brother. I am just browsing. So looked around and realized the woman section has been cut back by a lot. There is only one wall that is for woman. So little selection on woman shoe. I mean I don't think I have bought anything from Foot Locker in ages. The store is big but still quite limited in selections. Its an ok store.

I bought some trail runners here a couple years ago. They were meh…read more The sales girl didn't know a lot about the shoe. She was more interested in the cute guy walking in. This time around, no one in store except maybe 3 employees and 2 of their friends. Possible off duty coworkers by their conversation. No acknowledgment when waking in and no customer service. I hope they improve.

the owner is very helpful and friendly. Always willing to go over and above to saw selections.read more

Came here not realizing it's an outlet mall of sorts? They have the bigger Muji store here so…read morewanted to see what special items they had. It's definitely not as good as Muji Japan and much more expensive so didn't actually pickup anything. The Lululemon was a little chaotic and they charge $2 for a bag?? Overall the mall has an outlet mall vibe with it being so large and semi-deserted but it does have a good selection of stores to peruse if you're stuck indoors due to rain.

I always find rat poo on the snacks in this location, and the staff always just stand around and…read moretalk for minutes on end while I wait for a cashier.

Came in here to browse. The store is quite large. Selection is ok, they have a few models from each…read morebrand and the store is clean and neatly merchandised. There is a clearance rack at the back. Some cute kid's shoes. The prices are not that good. Maybe some stuff on clearance is ok, but DSW just doesn't go as low as other stores who really are serious about discounting shoes. The guy working here though was super nice, cheerful and friendly so definitely the customer service is the winner.

I had an amazing experience today at the DSW store in Tsawwassen Mills. I was looking for a pair…read moreof ankle boots that I had seen in the store before. Bhawan came to my assistance and asked me if I needed any help. I gave her the description of the boots - the style and colour and she looked up the information , finding that they had one pair of boots in my size in the store. She immediately went to search for them - She found them in a completely different isle. Her friendly and helpful nature combined with a great dedication to her job was such a pleasure to see. Thank you Bhagwan - you made my day!

I visited the Langley location on Boxing Day to exchange a pair of boots I had received as a…read moreChristmas present. I had driven along this Fraser Highway strip multiple times, but I had never been inside. A cute tiny boutique that boasts a selection of shoes and boots that all look to be high in quality and fashionable at the same time. The whole experience from start to finish was great! Kim was working that day, and she went above and beyond to find the pair of boots in my size. There were a few other customers in the shop and she had such a wealth of knowledge and helped them find the pairs of shoes that worked best for them. It was a joy to watch her in action. I was happy with my exchange, and I'm sure my next pair of boots with be from this location.

I'm surprised I'm the first to review! I popped in here just to browse after walking past while…read morerunning errands in the area and was very pleasantly surprised at the selection of well-made and stylish options of shoes for both men and ladies. Many brands I'd never come across before. I left the store the proud owner of a stylish new pair of beautifully crafted "Rieker" ankle boots, which I'm sure to get many years enjoyment out of. Thoroughly pleased with my purchase, as well as the helpful in-store service . Will definitely be back to browse again soon. Was also told by the salesclerk that they have a location in Fort Langley as well.

Sandra gave my wife excellent service this past weekend she really took time and excelled in…read morecustomer service Salamat Sandra

My first time ever leaving a one star review, came here with friends from out of town to change…read moresizes. There was some language barrier as my guests were from India, which I tried to explained to the sales lady as I could tell she was getting impatient with them. As I explained it, she became more upset and said things like "we are in canada, not India", and made us feel like she was doing us a favour by just doing her job. I had to walk away because I was getting upset at the complete lack of civility let alone customer service. I appreciate that we all get impatient or are off some days, but to be snarky with customers isn't right. Fortunately my out of country friends are the easiest and nicest of people, they didn't even notice her behaviour and pleasantly thanked her for her help. Personally I've never seen such poor customer service. Over the years we've sent a lot of business to this store, sending our out of town guests here for sandals but not so sure anymore.

We honestly couldn't believe our eyes when we saw their store logo as we thought Ronsons Rack was…read moregone for good. Glad we're wrong! Sort of. If you're expecting (and missing) their bi-annual family and friends warehouse sale, which was last held at Brentwood Mall with ALL shoes going for $39.99 each, you'll be disappointed since this is definitely more like a Ronsons Rack experience. But nevermind that cos we're just happy they still have a presence ^_^

You can always find good stuff here for a great price…read more I find it has nicer stuff then Winners does. Some of my recent purchases included Joico Conditioner, a Free People Dress, Converse High Tops for my husband (in a hard to find size 13) Make-up by Kat Von D, Marc Jacobs, Clinique, Anastasia Beverly Hills ect. They also had some great stemless Wine Glasses I had to have. Staff is friendly. Check out is quick and easy. They have a great return policy ( keep your tags & receipt for best results ) & scan your TJX card to extend the return policy from 10 days to 30. Also I highly suggest purchasing a recycle bag at the check outs for 1.99$. They are big and come in handy for any shopping trip.

Nice store located in the Central Garden City mall. This is similar to the US stores. You may be…read moreable to find something here.