Very dirty, batroom had stains on the walls from not being cleaned. No housekeeping, no clean…read moretowels given. Complementary breakfast was poor, cold food, selection was minimal, and waffle maker was dirty and had an old burnt waffle in it. The room was musty smelling. Bring an ultra violet light and check for bedbugs!!!

Driving from South Florida to South Carolina for Thanksgiving, we needed a room right off I-95…read more Since it was a quick overnight stay, we wanted something cheap and clean. I was put off by so many negative reviews for hotels in the area so I decided to "wing it" with Sonesta and I'm happy I did! This property checked all the boxes and more. Clean oversized room with comfy queen beds, refrigerator, microwave, walk-in shower (helpful for handicapped person), well priced with complimentary hot breakfast and safe location right off I-95. But the best part is the super friendly and helpful staff. At 1 A.M., we were checked in by the hotel manager Abhi. At 11 A.M., the same gentleman helped with the check-out process. He sleeps there and pretty much work all day and night. Nonetheless he was always friendly and enjoy chatting with all his guests as I witnesses his interactions with guests prior and after me. We left the property feeling not just as long time guests but family. Even his staff working the breakfast area was super nice. Thank you Abhi, we will definitely return. Happy Thanksgiving!

We began the check in process around 8:40pm with the manager, Abhi Menon. What started off as a…read morefriendly encounter quickly turned sour. He asked me for my ID. When I handed him my photo ID, he asked if that was me and says, "O, you've gotten [puffs his cheeks] bigger." To make matters worse, he chuckled after this statement. I was stunned that he would make such a comment and couldn't find the words to respond. He needs to attend classes on customer services and proper interactions with customers. This awkward and shocking interaction put a damper on my stay at the hotel. The interior door latch screw is missing in the room, which poses significant safety concerns. There were stains on the wall. I sincerely hope he nor any other staff member makes a guest not want to return. I do not recommend this hotel to anyone ever.

Quick check in, clean and convenient. Check in was quick and there were no hidden charges. I didn't…read moreget a chance to use any amenities or eat, because I was just there for a place to sleep. I will say that the coffee is mediocre, but if you need water, just buy it at the front desk...it's easier than going to the quick stop and the prices are the same. *Breakfast is included, but does not start until 0630. Don't think about looking at it or you will be scolded.

Not very nice at all. This (pictured) was on our desk when we arrived (Thursday), and 3 nights…read morelater (Sunday morning) it was never cleaned. Our towels were only replaced once, and one of the "clean" towels had a blood stain. Staff wasn't very friendly either.

We had a pleasant stay here for one night while on a road trip. One star deducted for zero…read moretransparency of the "pet fee" . I expected a modest fee, but not be charged an additional 65% of the room price. What I didn't like is that the amount of the fee wasn't disclosed until after doing a non refundable reserving the room and find out at check-in. That just seemed kind of sneaky. I admit, if I saw that it was going to add upwards of 60% to the room price, I would have chosen somewhere else, so it looks like the tactic worked for them because I was now stuck and had to pay the excess mark up. What initially looked like a reasonable deal turned out to be an overpaid stay and inflated commission to the app where the reservation was made. Win, Win, Lose. The hotel and app win at my expense. What would be more customary though, and certainly less tacky, is just take a reasonable deposit of $100, $200, or heck even $500, in case my 4 pound house trained Maltese destroys the room and reduce the mark up fee to maybe something like $25. This way you're covered should my wild beast destroy any property and a $25 fee would be less of a shock to guests. I won't complain anymore than this because at the same time, I'm glad Holiday Inn is at least pet friendly. Other than the unreasonable pet fee, everything was nice. We would stay here again only if they revise their pet fee or if we are traveling without our little Maltese that is house trained and never in her life destroyed or damaged anything indoors or ever even had a bathroom accident. If there are valid reasons to not do a deposit, and charge an extra pet fee, it would have been much better to just list the total price upfront and classify it has a pet rate. Disclosing a high rate at check-in is not cool. I did learn a valuable lesson though: when attempting to book a hotel through a convenient online app, take the extra inconvenient step to call the prospective hotel first to confirm exactly what is their policy of being pet friendly. Does it include a large profit markup fee? A deposit? Or something else? Even though the tone of my review may be negative, thank you Holiday Inn for at least being pet friendly. Please add some transparency to your policy.

This place is run down, dirty and there is a sickly sweet smell in lobby and hallways from an air…read morefreshener. Humid; a/c does not get rid of the humidity. Cold coffee in the lobby. Back door doesn't work. Room was dusty and dilapidated and had a dirty couch and stains in bathtub. Found a drain Fly in bathtub. I thought I booked an HI Express and was highly disappointed in this place. I should have left.

A 90 minute tour of Savannah on a Segway?! Count me in!…read more We made our reservations online, got our confirmation email and a safety video to watch before we showed up. We arrived at the venue and got signed in, completed our waivers, a couple people had not watched the video at home so they had to do it here. Then we picked out a couple fun helmets, met our guide Gregg who gave each one of us a personalized lesson in mounting, dismounting, forward, reverse, and turning, before allowing us s few minutes practice before we started our tour. I have to say, I started the day thinking I'd be falling off and ended thinking I want to own one of these things. Our guide spent the first half of the tour teaching us the history of the city, and the second half entertaining us on the tour. This was hands down my favorite part of my weekend in Savannah and I'd do it again in a heartbeat.

Would absolutely recommend this 90 minute Segway tour of historic Savannah! Mark was our tour guide…read more- he was entertaining, knowledgeable, and patient. He also gave us some great restaurant and shopping recommendations for the rest of our visit. So much fun!