My office experience as a first time patient of this particular practice, was excellent. I walked…read moreinto a very pristine - welcoming practice where the ladies at the desk were kind and helpful. Since I did the new patient paperwork on their portal website, I was told I was all set. Everything went seamless from the beginning to the end. I also want to add that I followed my practitioner APRN, Natalie Bowles from one practice to this one. Her care is excellent and she's very thorough. By the way, while I was waiting to be seen, I noticed the Medical Director of the practice, Dr Marcantel, overseeing everything to make sure things were running as they should. That made me smile and I'm glad I am part of this practice now as a patient.

o not recommend this office. I have been a patient at this location for over 2 years. I recently…read morehad a medical issue that escalated into many tests and a procedure. It was a nerve wrecking experience for my family and I for several months. I am disappointed on how I was treated during this time by this office. I continually needed to follow up for orders, for information and unless I scheduled a in person or telehealth appointment, I couldn't expect to get any questions or concerns addressed. Even after scheduling the appointment, the doctor was late and left feeling unsupported. So basically if I wasn't billable I wasn't important. I finally got my final results in which I had to message the office, twice, about discussing and they wanted me to wait 21 days until my next scheduled appointment to discuss. I found this ridiculous. When I complained, without much empathy or compassion I was just offered to schedule a sooner appointment. While they couldn't call me to discuss my test results and answer my questions or respond to my messages in the portal without me following up, they were able to call me to ask me to send my medical scans to their office because now they off 3D mammogram scans in office. Again, your only important if you're billable to them. This isn't a doctor's office I want. Patients and their families deserve more care and consideration than what I was given. I will be looking for another doctor and strongly recommend you do the same.

Time to find a new doctor. Once again I schedule an early morning appointment. The second one of…read morethe day was open when I made it (first of the day is 9am) for 9:15. I arrive a couple minutes early to find the waiting room already full and a short line to check in which results in the computer showing me as getting there late. Now, mind you, I'm the second scheduled patient of the day yet the waiting room is full. After I got checked in I took a seat expecting I'd be heading back very soon. 9:20.... 9:30....9:45...... at 9:50 I was taken back, vitals taken then left to sit until 10:00.... 10:10.....10:15. ONE HOUR AFTER MY SCHEDULED APPOINTMENT TIME I HAD YET TO SEE THE DOCTOR. I left. Very angry. I have a job and a life. This is not the first time this has happened. I've also had to sit for an hour when I was the FIRST appointment. If you have anything else to do with your life aside from sitting waiting on a doctor then find a different practice. These people are habitually late regardless of when you make your appointment. I've never ever been seen any sooner than 30 minutes after my scheduled appointment time. This one sucks at patient relations. It goes without saying that they are more interested in overscheduling ($$$) than the patients.

I have been going to Dr. Cappleman now for two years. I found him to be very thorough and patient…read more Like any doctors office, you may wait a little prior to your appointment but once you are with him, he will give you time and not rush you out the door.

Dr Gary Winfrey is simply amazing. Takes get time to chat about care and listens closely to your…read moreideas and issues before proceeding. I have never felt like this is a "run of the mill" doctors facility. Regarding the comments above about the building and office settings. The office is moving to a new location soon

Beautiful new building and wonderful front office staff. Very attentive to customers with very…read morelittle wait time to be seen by a physician. Super friendly staff that take their time to understand your needs. I would highly recommend Laura Paige and Sarah!

Excellent doctor, great staff. His staff followed up on a CPAP that had been ordered. Got the order…read moresent to another CPAP provider in Leesburg (Breathe Easy) and I had it within days. Have used Breathe Easy since.

I have been gong to Dr Diaz for almost 2 years. He has really helped me with my asthma and COPD. I…read morefind he is very thorough. When ever I need to be seen he always has time for me. It is hard to find a Pulmonologist and my insurance suggested Dr. Diaz, I am very satisfied .

It's shocking to me that you charge $318 just to walk in the door but the Wildwood Urgent care…read morecharges $135. I paid almost $500 for you to tell me I have allergies (duhh) with a sinus infection. I called other Urgent care in area and they were all between $135-$175. Shame on you guys, I'm a single mom with no insurance

I was very sick when I went to this care center…read more The staff at the front desk was very friendly and took all my information immediately When I was brought into a room, the nurses took the routine testing, such as: blood pressure, temperature, and more. They were very friendly, professional, and engaged in small talk to build rapport. They helped with getting my mind off of feeling so awful. The doctor was fantastic. She was extremely professional, knowledgeable, caring, empathetic, and made me feel very comfortable. She got right to work, checking me out and went far beyond the expectations for an emergency care center. She was very cheerful, and her personality just made me feel better as blood was taken and other tests were being done. It's very hard to explain this particular doctor's mannerism. As she works diligently to find out what is wrong with the patient (ME) She just makes a patient like myself feel safe and comfortable. It is a quality I have never seen with a doctor. I do not know.

Would've loved to become a patient here but spent 30min filling out their poorly-formatted…read morenew-patient forms just for them to tell me they're not taking new patients.

As a new patient, PremierMed Family Practice & Sports Medicine, Dr. Roberts and medical staff…read moreexceeded my expectations. Their courtesy, and professionalism were exceptional. I would recommend any in the surrounding area to consider this team of medical professionals. Thank each of you for your service to the Clermont community and have blessed and prosperous holidays.

Well they sent my mother in law home she is 77 years old with this is her hand. This should have…read morebeen taken out before they let her leave.

I have never been able to arrive at a doctor's office at 7:30 AM and be done and out before 8AM…read more The staff at the front desk was fast and helpful. The person doing the mammogram was EXCEPTIONAL. The fact that there are heated gowns for you, little lockers for your clothes, and even a couch in the exam room is amazing. I am so so thankful for the fast and gentle service.

I have been a patient here for a really long time. I had 3 miscarriages and they delayed referring…read moreme out. I should have been referred out sooner out to my age. I had to go through 2 years of IVF and when I came back I was labeled high risk. They then advised 25-30+ ultrasounds! I declined ONE ultrasound and was discharged from being a patient. Dr. Texier didn't even seen me once and didn't have the courage to call me. The PA said it's Dr. Texier way or the highway and there is no questioning her authority. I am devastated bc I thought they cared about me. If you question anything or want more time to decide they will drop you at your most vulnerable time. DO START CARE HERE.

I switched providers because my previous OB was not perceptive and did not listen to my needs. To…read morebe clear, my favorite provider had left the practice, and I couldn't see her in her new role. I didn't find anyone at the OB's office who cared as much about me as she did, so I came to Winter Garden OBGYN just in time to find out I was expecting my first kid. I can't say enough good things about both Dr. Texier and Dr. Elms. They both were very perceptive to me throughout my pregnancy and answered all my questions thoroughly. Dr. Texier delivered my baby girl, and I don't think it would have gone as smoothly but for Dr. Texier's very clear instructions. Thank you so much, Dr. Texier! Their staff are also just as caring. Special thanks to Lily, who was always a friendly face and walked me through the process whenever something was being done. Tammy, the office manager, also helped adjust my office visits to fit my schedule, as well as addressed a clinical issue I had during a blood draw. The office itself is gorgeous and physically appealing. It makes sense since the building itself is also brand new. The reception area has a little Keurig for coffee, as well as a mini fridge for water and juice boxes. I will continue to go to Winter Garden OBGYN. They've officially earned my trust.