Very Disappointed - Would Not Recommend…read more My 83-year-old parents hired Great Rock for new quartzite countertops and backsplash after multiple in-person meetings with the owner. Unfortunately, the entire experience was a huge letdown. Each time the crew came to install, something went wrong -- cracked quartzite, poorly cut cabinets (for a sink we ordered directly from them), and rough, visible seams. Despite sharing a detailed list of concerns, the owner never returned as promised. Instead, he sent different crews each time, none of whom corrected the issues. The craftsmanship was sloppy, the crews were careless, and my elderly parents were treated as if they were a nuisance. The final straw was when they failed to properly measure for the cooktop, leaving my 83-year-old father to figure out how to reinstall it himself. What started as a hopeful project turned into a stressful, frustrating mess. We chose Great Rock because the owner seemed committed and involved -- but after the first day, we never saw him again. Sadly, I cannot recommend this company. They did not deliver on their promises, their work was subpar, and their treatment of my aging parents was deeply disappointing.

Great Rock is who our Construction company uses for all of our design, cabinetry & stone needs…read more Katie's professionalism and eye for detail is second to none. We know that anytime we use this company that not only will we be satisfied, but our customers will be too. We couldn't be happier with the quality of material & customer service we receive from this wonderful establishment

Creative had previously done our bathroom vanity. We were able to work with Greg on the redesign of…read moreour kitchen which was a total rehab. A good selection of cabinetry and countertop materials for what we needed. One of the advantages of working with this company is they provide an all in price which includes design, fabrication, demolition, electric and plumbing work, drywall, installations of cabinets and all appliances as well as paint. They coordinate everything. Agreed on a schedule and they kept it. No issues with "extra" work coming up during construction either. They are very interested in customer satisfaction. There were some crossed signals on communication but we were flexible so no big deal. Recommend them for kitchen bath work large or small.

TL;DR - Just don't do it. Especially if you are having them install countertops. The lack of…read morecommunication is infuriating during a process that many aren't familiar with. They don't answer (phone calls, texts, emails - you can't leave a VM for either Howard or Jose) and I had 2 no-shows during this arduous process. Well you have called me 2xs and texted me 2xs asking for my review...here you go. I went to the showroom to look and discuss countertops on February 18th, met Howard gave him my measurements of my kitchen, told them we wanted a waterfall. Not once did he mention my island was too large and told me we would need 2 slabs. He did mention my upper cabinets were high, but that during template they would double check (I told him, yeah the design has our upper cabinets higher than standard due to having vaulted ceilings in our home). He recommend I check out Nash Stone (loved them and their selection. Gabby was super responsive, Nash has great customer service!) I picked out 3 stones and by February 25th (a week later) emailed Howard with pictures and asked for price quotes...AND AGAIN GAVE ALL MY MEASUREMENTS + plus the measurements for A WATERFALL. Still did not mention my island is too large. Had to stay on top of him into March but did get a price quote to which I was told I needed to send in the check to hold the stone. When I sent the check in March, Howard just ghosts all calls or texts until early April. By then the stone I wanted was gone, so I had to run back to Nash and picked out a new stone on April 1st. He wakes up April 5th and tells me April 10th they will come to template. They never show. I was told they forgot my house and finished for the day, cool. So they show up to template on April 11th (take my sink at this time too- we will come back to this) and this is when I am now told my island is way too large. Can't accommodate an a waterfall edge, would need a seam for the stone and they recommend taking out 2 cabinets out of island. I emailed Howard that night, and he never ends up getting back to me. In fact, no one will answer me. Can't leave a voicemail his inbox is full. My husband ends up calling...using a different number and wow would you guess who picks up...Howard. He then pushes us off to work with a different designer, Jose. Real nice and super professional move (*I'm being sarcastic here). Jose does come to our house, and explains that we will need to take out the 2 cabinets. Which honestly is just so frustrating to get to this point and learn this. He also mentions several ways he would have designed our kitchen differently, cool super helpful. My contractor comes back rips out the 2 cabinets (goodbye $1000) they come re-template. Now we are well into the middle of May, we get a call on Sunday 5/21 to set up for install saying it will be Tuesday 5/23 and Wednesday 5/24. MONDAY NIGHT AT 6PM, night before install, Jose is rapidly calling us to tell us, our sink is too large. The sink they have had SINCE APRIL 11TH. He is trying to push us to buy a sink off of them, by some luck my husband finds a new sink in the "correct" size (we wanted a workstation sink) and since they have had this sink since April 11th, I now cannot return the sink (goodbye $614.81). They come and do the backsplash that Tuesday 5/24 and then DO NOT SHOW (no phone call, no text nothing, which I took off of work to be there) on Wednesday. You would think they would of said something that Tuesday that they wouldn't be there, or ask for the new sink? I call 4pm on Wednesday the main phone number asking why no one has come and the woman does not have an answer but tells me they need the new sink delivered by 5pm to either Selden or East Northport location. The lack of communication, professionalism, and customer service is a COMPLETE JOKE with this company. I guess if you are not having a full kitchen design you are not a worthy of their time. Thank you for adding an additional 3 months + wasting $1,600 to my renovation that did not need to be. I will not be recommending this company, ever.

This was not my first time working with Nick, or the first home that I hired him to do work on. I…read morealso hired Nick to finish a basement in my previous home. Needless to say the work was quality, and Nick was very pleasant and professional. I hired Nick to build a laundry room, and fix a sagging roof above my den. Nick kept me posted every step of the way, and if there were unexpected problems, (and when you're opening up a sagging roof there is always the possibility of unexpected issues) he clearly explained every option to fix the problem. In the end the job was done on schedule and reasonably within budget! I would definitely hire Nick again!

From the owner: Pristine East End Contracting is a full service Home Remodeling General Contractor, servicing Long…read moreIsland in Suffolk County. We specialize in all phases of Residential Construction & Home Improvements. We offer HomeRemodeling Services,Kitchen Remodels, Bathroom Remodels, Renovations, New Construction, & Handyman Contracting Services. Rarely has a Remodeling Contractor been so dedicated to providing the highest quality of craftsmanship, most often not offered by the majority of general contractors, and guaranteed satisfaction to each and every customer. The customer's best interests are our top priority. We really care about our clients Home Improvement & Home Remodeling projects. This is further shown through our attentiveness to the bottom line. No one likes overruns, when it's imperative that budgets are met, Pristine East End Contracting is the only remodeling contractor for your Home Remodeling project. Owned and operated by Remodeling Contractor Nick DeRosa, who's meticul

We had our master bath completely renovated by Bob Miller of East End. He came highly recommended…read more He was not only a delight to work with, but extremely knowledgeable and fastidious about his work. He made a mundane non-functional bath into a showcase that we will use for many years to come. His decorator helped us choose the tiles and gave her expertise when necessary. As the job proceeded, we ended up having a wood floor installed by Bob, which he matched effortlessly to my existing 10 year old floor. We have received so many compliments and have recommended Bob to various home owners. Thank you for everything!

Following significant research, we selected East End Great Renovations to complete our kitchen…read moreexpansion project and could not be happier with the results. Bob is a consummate professional in every way: knowledgeable, accommodating and easy to work with. Great attention to detail and willingness to share the benefits of his experience. Bobbi is also a true professional: prompt, courteous and respectful. We couldn't have made a better selection for this work, and have never been able to recommend another business with greater confidence. East End Great Renovations will remain our only choice for any future projects.

I previously engaged the services of East End Great Renovations when I first moved to Long Island 4…read moreyears ago.. I had a major renovation of my master bathroom. They did a magnificent job. I had a hardwood floor installed at the same time, the bathroom is as beautiful as the day they left. No issues. Around 4 months ago when Covid restrictions were lifted, I had East End Great Renovations come back to do my 2nd bathroom. The removed my tub/show combo and installed a walk-in shower. The job went so smoothly as expected. The company's workers are craftsmen. They are polite, neat, and clean up every day. I would highly recommend this company, as I have done in the past.

From the owner: Commercial & residential Construction & remodeling. Handyman Services…read more Interior Decorator. Kitchen & Bath remodeling. Attic and Basement Conversions. Deck Installation and Repair.

Excellent craftsmanship. Phil not only did custom woodwork, but re-modeled two bathrooms and my…read morekitchen!

From the owner: Fusaro Construction Company is a family owned and operated company since 1988. We offer home…read moreimprovement services at an affordable rates. We pride ourselves on the quality of our work and use only the best materials for repair and replacement. Customer service and satisfaction is our main concern. Contact us today for more information.

5 stars on customer service, quality and value!!! I am so glad I called Lina after a home depot…read morefiasco! Lina was patient and responsive. We spoke and we texted extensively to make sure everything was exactly what I needed. She helped me get the perfect vanity for my bathroom and we subsequently ordered a matching stand alone cabinet. They look sturdy and beautiful in our new space! I'm a very happy customer!!! I would 100% recommend them for all your cabinet needs!!!

We ordered countertops form them and they did a great job. Their prices are competitive. Unlike the…read moremany other places I got quotes from they are very friendly and helpful. Lina the owner is great and on top of things. _____

Recently finished a gut and remodel of our guest bath with Steve and Ernie, and couldn't be more…read morepleased. They provided a fair quote, and executed on time and on budget with minimal disruption. Pleasure to work with. Highly recommend!

Two very kind , professional gentleman, honest and great work!!!I'll be calling them again!read more