The five stars are for Kristine Rednour, who is amazing!!! For many years, my family has gone to…read moreBrandon Area Primary Care just for Kristine! Never have we seen a smarter, more caring, and compassionate caregiver. She has helped us through some very difficult medical issues, and we are so grateful. Must add, poor customer service from the front office staff, who are abrupt and rude, especially on the phone when trying to get an appointment. Never a smile; it's like you are disturbing them to check you in.

Their care quality could be better I was seen by Joe Braden. The billing lady explained to me that…read morewhatever objection I had is pretty much policy when it comes to how they treat. In my case, I have a bad back, lower back to be exact and I went there, hoping to be able to be recommended a specialist or to be checked out and I was told to be treated with pain meds for six weeks with an x-ray and they did not tell me ahead of time that they did not take my insurance and that end up being an out of network service literally I believe I waited longer in the waiting area than any actual "treatment", I had to call and complain so instead of $142 it's now $106. I also called the billing lady around 10 AM and just now got a call at 4:00 PM. Staff is nice the people they are nice but the quality of my service in regards to the PA did not grant $142 bill.

TGMG has gone downhill. The reviews from the past need to be looked at with what is currently…read morehappening. A lot of staff is gone. Providers have left or moved to other locations. Just because someone is listed on their website doesn't mean they are even in this state. My provider was awesome, so I thought but Dr. Thomas took a job in the administration. Patient care is no longer important. In fact, doing things to hurt the patient is more like it.

My wonderful wife and I headed out to Wimauma for an appointment at this facility. I had no idea…read morewhere this place was thinking it was near Tampa. Oops! It turned out to be a bit of a road trip. Wimauma is a small growing town established by Captain C. H. Davis in 1902. What does the name mean? He named the town with the first few letters of the names of his daughters Will, Maude, and Mary! This medical facility is spotless, new, staffed and has parking. If you want a top cardiologist, I recommend Dr Fernandez if you don't mind waiting months for an appointment. Life is good even with sometimes low blood pressure. Dr Fernandez's simple care, advice and treatment enabled me to live my life without passing out suddenly. What else can I ask for?

Doctor Halim when I saw her in Apollo beach clinic , she was very thorough, explained plan of care…read moreand got me the labs I need , exam rooms were fun and very clean .

The worst place to be able to get the meds ND or prescriptions for your mother just literally today…read moredid my husband get my mother's prescriptions after 2 wks of waiting for her to get what she needed first they call ND tell u ,You can come now to pick up the scripts there is 3 waiting at the front office,You show up ND nothing is they had faxed it to Walmart pharmacy,Well they don't accept faxs especially on any prescriptions mgr of pharmacy called doctors for 4 days left messages ND no response back I called several times several days ND no answer nor a call back the ppl in front office rude AF they smirk at you literally hang up on u if your lucky enough that they answer then the Doctor portal tells you if u don't like it look for another doctor smdfh

This is the worst doctor's office I've ever been to. Actually, this office & my mom's doctor are…read moretied for the worst. I saw the PA in June because I started having mild hypertension. I saw him again in July to assess how my new blood pressure pills were working. It worked great & my blood pressure was controlled right away. All of my labs are normal so he said it's ok to have a follow up in 6 months. I like the PA. I have no issues with him. My issues are 100% about the protocols in place at this office. They require you to call the office every 3 months for your refills. Why can't they just give me a prescription with enough refills for one year like normal doctors offices??? If that's not frustrating enough, I can't call for my refills until 7 days exactly before I run out of meds. I use a mail order pharmacy so this is not ok. The first time I tried to call for refills, it was a month ahead & they said I have to call back a week before. So I called back 8 days before my prescription runs out, and they said I had to call back THE NEXT DAY!!! Why???? This is so ridiculous. They said it was because my prescription insurance won't fill it early but that's a lie because I receive notifications from my pharmacy to get a refill a month before it's due so they would have accepted it a month in advance. So now (early Dec) I'm almost out of my meds again, and I asked for another refill. I have my 6-month follow up appt in Jan. The office said they won't refill my med unless I see the doctor again before hand. I just saw him 5 months ago, and he said I just need to come in after 6 months. I told the office this, and they said it was office policy. Their policies make no sense, and I feel like it's all just a money making scheme because I keep getting charged here & there for things that should be completely covered under my health insurance. I never argued about it, and I paid what I owed since it was only $20-50. This ridiculous refill process is just not worth my time. I switched to another doctor that I know for sure gives one year refills. Save yourself the trouble & do NOT go to this office.

I had a great experience ! Very Kind at the front desk and my doctor was wonderful. Listened to me…read moreand I really felt that it was quality care.

I had their doctors office briefly, I used they're urgent care facility in Sun City center, which…read moreI was highly offended with them. Asking me to provide them to take a drug test. When I was just there for minor issues, I found it offensive. And then when I broke my knee cap, and I was just getting a checkup on it. After the healing process, I just wanted to see my regular doctor about it. She insisted that I'd take other tests and other preventative healthcare before she even wanted to look at my kneecap, and wanted me to get psychiatric hair and take a drug test, because she thought I was a drug seeker. I find it very offensive. I'm thinking about contacting an attorney about this whole matter. Because I hope to god that she.You didn't put it in my permanent file or anything like that.If so, then I will be hiring an attorney to go after tampa general medical group in Apollo Beach and I will go after that. Doctor who traded me so terribly. Who never see me before in her life? What the hell I believe her name was Dr. Heather, Amos or worked under Dr. Amos. Maybe it was the practitioner there. But I was treated horribly, and I never went back. And I ended up with different medical insurance and got into a whole different network of doctors because of her, I recommend nobody go to that place after the way I was treated, and also I was misdiagnosed through their medical system. Before I was actually treated properly at usf for my broken kneecap, they even misdiagnose my broken kneecap

I moved to Riverview area a couple months ago and was looking to establish myself as a patient with…read morea good and reliable Doctor. I ended up with the nurse practitioner Gloria Ossa who is excellent. Very clean place and they go out of their way to listen to your concerns.

These people were rude, inept and run the most unprofessional clinic I have been to. Do yourself a…read morefavor, and avoid this place. They would screw appointments...their tech/nurse was constantly, openly rude to me...they didn't care. There were SEVERAL instances of their unbelievable behavior...here is one from my letter of complaint to John Couris, president of Tampa General Hospital: "I will NEVER understand why you and your staff treated me the way you did. I did NOTHING wrong...I am happy to share what happened to me in reviews. I went to their clinic in Sun City Center...and that turned out to be a massive nightmare. I'm 65 right now and have never...NEVER met people as inept and rude as the staff that runs this place. It is almost funny it is so bad...but when you are on the receiving end of their nastiness...it is really ugly. Here is just ONE event I endured with these people. 1) My appointment with Dr. Lamielle was for 1 PM 2) I arrived at 12:45, checked-in, told to take a seat (usual stuff) 3) Soon, it is after 2PM so I walk up to the next open window to ask how much longer. 4) The girl says to me "Oh! You are really late!!" 5) I said no, I had been waiting since 12:45. 6) This office manager walks up and points out where I had indeed been checked in. 7) The girl said I missed my appointment but could come back in 6 weeks. (No, I am not kidding...they both told me that.) I was so angry, I just walked away but not before I asked how on earth could I have missed my appointment when I was there, on time and waiting. She told me the doctor did not have time to see me now, but I could come back in 6 weeks. UNBELIEVABLE!!!" To add to this lunacy, the doctor actually called me at home, a few days later, at 9PM at night (yep, that late at night) and told me he actually wasn't even in the clinic that day. So...ummmmm...wait a minute here! What the hell is going on? You lied? They lied? Why was I asked to even be there!?!?!? Hopefully, this clinic will shut down or, learn how to deal with patients in an appropriate manner instead of doing what they did to me. They are unprofessional, rude, and clearly incompetent. Sadly, this is the "Shared Purpose Statement" for Tampa General Hospital We heal. We teach. We innovate. Care for everyone. Every day. ...that certainly was NOT my experience with TGMG.

Certified letter sent to me after I was declined an anti depressant medication after I have been on…read morethis medicine for 20+ years with no explanation as to why When I called to find out what was going on I was told I missed an appointment which their office canceled I called and said I was doing much better did I need to come in and the receptionist said no Now I'm told they contacted me to reschedule the appt I got no phone calls emails text messages or MyChart message about this I was practically called a liar as the assured me I was contacted Therefore I told them I would be finding another primary care Physician that actually cares about my medical conditions Dr Heather Amos is unbelievably uncaring

Avoid this so-called doctor! The way this office and non-doctor treated my mom is absolutely…read moreincredible. Only cares about making money off you and could care less about your actual health.

I have called 3 times to get an appointment to have my medications refilled. I was told My Health…read moreinsurance was out of network. I called 08/17/2022 and 08/17/2022. I have since received 2 letters stating my insurance is still in network. I called again 11/16/2022. I called my insurance company to confirm Dr. Shultz is still covered in network. I was told my insurance was no longer covered. I mention that I received letter stating plan changes will take effective 01/2023. I was told they would check and call me back. This is my 3rd attempt to get my medications refilled. This office is unprofessional. The Front staff is rude and not friendly. Please do your research before you make an appointment with this doctor or have to deal with the front desk. I just want my prescriptions refilled.

they are not longer Dr. Shultz, they are Well Med, the new management sucks, you can not get them…read moreto do a thing. More than 10 days since I called and fax my new insurance information for them to get my diabetes medicine pre-authorized and the insurance has not heard from them. I also called 5 days ago, spoke with a nurse, nothing has been done. My family has been going to Dr. Shultz for about 24 years, we live them. Well Med a totally different story