Anchor Mortgage gave us wonderful service for the purchase of our home. They were with us through…read morethe whole process to help with whatever we needed. We were new to home buying and the Anchor team did a great job of answering any questions we had. Thank you to Joe and the Anchor team!

Joe at Anchor was so helpful with my mortgage, answering any questions I had quickly and…read morethoroughly. The process was quick and easy!

I don't know why this bank gets negative reviews. Honestly, I have had great service. My daughter…read morehas Autism and they were helpful with setting up a joint account for her and myself. They answer all my questions kindly and respectfully. I find the staff considerate when I do have to deal with an issue and feel stressed out. The website is well done. It is easy to look at the accounts easily rather than having them buried under layers like Bank of America does on their site. Don't disregard this place so easily. I often use the Southbridge location. Maybe that affects things with different personnel. Trust me, they are worth doing business with. And it is comforting in this big world to go where Everyone knows your name and is always glad you came.

The "stars" name for this review summaries the services of this bank best - "Could've been better"…read more This basically summaries the outdated banking system that they offer, the limited services they offer on the online banking app they provide - but they are not shy into charging the new fees for the insufficient funds (days later - $32) for transactions they post (delayed). Not trustworthy at all in providing accurate and up to date services.

Lindsay and the Applied Mortgage team are fantastic. We were recommended to them by our incredible…read morerealtor when purchasing our first-ever home, and from our first contact with the team, we were relieved and grateful to have a trustworthy, communicative, and knowledgeable team guiding us on a journey we'd never embarked on. Lindsay provided thorough, accurate, and helpful information and secured us the best mortgage we could get. She and her team walked us through everything and always took the time to take our questions and make sure we had all the information we needed and understood it. It's been a couple years since we closed, and Lindsay continues to educate us on the latest on the market. Her newsletters are so informative and provide important updates on relevant information in a way that is accessible and easy to understand.

We worked with Jeff Lapointe, Jessica LaMothe and Nicole Laurie on the mortgage for our first home…read morepurchase in the upper Pioneer Valley. They are persistent professionals that competed hard for our business from pre-approval through underwriting and we're glad they did. Once we committed to working with them they remained responsive, and proactive throughout the process to help us secure the financing for our first home and to ensure the home purchase proceeded without a hitch. Give the team at Applied Mortgage a chance to compete for your business and thank me later!

As a first time home buyer I literally knew nothing other than I had saved enough money and it's…read moretime to buy a house. Brian walked me through everything and I trusted him to get me the best mortgage possible which he did. He always replied to my questions quickly, was very patient with me and my crazy questions and went to bat for me with the mortgage companies. He was always professional and friendly on the phone. You can't go wrong with Brian on your side.

This is review is overdue, but much deserved. While in the process of buying our first home, my…read morewife and I had many questions and were nervous of the possible missteps you can take in the complicated process of researching and obtaining a mortgage. All of these concerns quickly disappeared when we started working with Brian. He was highly knowledgeable, friendly, and quick to respond to any of our questions. He made the process so smooth with an exceptionally fast turnaround and sitting down with him at the closing was like sitting down to chat with a friend. Don't miss out!

Jonathan is professional, kind, and always available to help, making this an easier and happier…read moreexperience! He supported us through several stressful, time‑sensitive situations, always available to help and willing to answer every question we had. He was professional, upbeat, and clearly passionate about his work, which made everything even better. We would absolutely recommend him to anyone looking for a lender!

From the owner: Polaris Mortgage Group, LLC prides itself in providing affordable financing with World Class…read moreService to clients in both MA and CT. Conveniently located in Thompson, CT, the heart of the Quiet Corner. We offer personal service combined with lower rates and/or lower closing costs as compared with most local lenders!

We could not be happier with our decision to utilize Northpoint for our mortgage needs. More…read morespecifically, Dan Sack from Northpoint assisted us with securing a mortgage. He went above and beyond and we will be forever grateful to Dan. He is a true professional, and we believe that a company's frontline people are a reflection of the company as a whole. With Northpoint, Dan Sack is a shining beacon for the company and our overall experience was amazing. Dan left no question unanswered. His attentiveness and responsiveness are second to none. Despite being a busy person, Dan left us feeling that we mattered and he kept us informed along the way. Overall, we recommend Northpoint Mortgage and Dan Sack to anyone and everyone who is buying a house - you will not be disappointed!

From the owner: Northpoint Mortgage is a New England-based company. We pride ourselves on being a local company…read morethat offers personal service throughout the entire process. Unlike many lenders and banks, our loan officers are seasoned in the business and offer extensive knowledge of the industry. One of the many aspects that sets us apart from national chains and Internet companies is that our loan officers live and work within the community.

We cannot say enough good things about this company! We were terrified to start our first mortgage…read moreprocess because we read and heard so many horror stories. Ross Mortgage was excellent from day one. We first met with them on August 29th and the whole process took 7 weeks without a glitch. They explained everything to us, responded to emails fast and had our best interest in mind the whole time. Early in the process we got a handwritten card in the mail from our loan processor introducing herself. We found the card to be very personal and it eased any fears we had about the process right away. A little after that we received another letter expressing how they appreciated our business and we should breath easy because they had everything handled. These little details made us feel completely confident that we were in good hands. We would definitely recommend Ross Mortgage to anyone who is buying a home. They were professional, pleasant and excellent to work with!

From the owner: Ross Mortgage offers a variety of mortgage loan products, and the company is an approved lender for…read morethe USDA program, a Direct Endorsed lender for the Federal Housing Administration and the Veteran's Administration. Our team of experienced Loan Officers, Loan Processors, Underwriters, and Loan Closers work together to help our customers finance the purchase of a new home or refinance their existing loans. Offering our customers the best programs to suit their needs has always been, and will continue to be one of our top priorities.

Dan is unbelievable! Prior to working with Dan I was referred to two other loan officers and it was…read morea nightmare. I was so stressed, anxious and left in the dark. Dan was able to help me in a time crunch so efficiently and explain everything to me. He is knowledgeable and provided me with the information I needed to make things happen. I am so grateful to work with Dan. He completely calmed my nerves and made this process seamless!

I second all the positive comments about working with Dan- buying a house is full of complications…read moreand challenges and reasons to be overwhelmed but Dan made the mortgage process LITERALLY seamless. I've heard horror stories of mortgage companies being careless, changing terms and making last minute demands, etc. etc. but Dan led us through the process, explaining everything [and delivering a great rate] without a hitch. I am SO glad we worked with him, and highly recommend to anyone in the process of seeking a mortgage.

I've gone here for years and the staff are wonderful great service when I called they take care of…read moreeverything for me

someone hacked my account and they would not give me the $230 that was stolen. they do not care…read moreabout their customers! dont recommend