Great customer service. Great staff Great facility. Beautiful place Thank you. Love it read more

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Looks fantastic and very nice inside. The facility even has a child care opportunity on the campus for those that might need the feature during a visit. Staff seems friendly and attentive to the patients and visitors. read more

Southbrook - Very clean facility for assisted living and across the street from the local hospital. - Retirement Homes Near Me - Farmington, Missouri

Very nice facility. Some of the staff are good people. Many of them are lazy and would rather not help the patients who are there. The Director of nursing is an arrogant piece of work. His name is Matt. He says he cares and tells you what you want to hear, then does what he wants. My 93 year old grandmother was taken into the shower and was left alone. The aid was supposed to be helping her bathe. My grandmother ended up falling with the bath chair and then the girl blamed her rather than admit she left her alone. They answer the call light on average of 20-30 minutes, sometimes longer. If you need to use the restroom, you better hope you can hold it. She was there for just over a month. We were able to get her on home hospice care thankfully. The food was good, though the staff prefers to leave the breakfast and lunch trays all day rather than collect them after the meal. When my grandmother first arrived, everyone was nice. If the patient doesn't have visitors often then they ignore them and hardly care if they live or die. These are only a few of the things I could add. I think people will get the point. Sadly, this is supposed to be the best place in town. ​ read more