I can't imagine going through my parent's death without Serenity. Everyone was so compassionate, loving, caring, EVERYTHING that we needed. They loved on my parents beautifully and in turn loved on us. 8 months later and I still get an occasional call checking on how I'm doing. read more

SERENITY Hospice was voted the Best in the Parkland several years in a row and I agree that they are! They have a very caring and dedicated staff. They even offer Music Therapy which is not offered by other area companies. Serenity took care of my grandma at the end of life and made sure she was comfortable. They were always helpful when I needed them and they had always someone there with us at the very end for about 36 hours until she passed peacefully. We also never received a bill and they do not require families to pay since they are non-for-profit. I am so grateful for all their support during a really difficult time. read more

A wonderful place to work! This company's employees are compassionate and professional. Patients and their families are treated like royalty. I would recommend Serenity to anyone facing these times in their lives or their loved ones' lives. read more

Since there are no reviews here on this hospice service...I thought I would share my Dad's experience with them especially since I just saw on Facebook that they were voted best HospiceCare by Parkland hospital. In March of 2016 we signed up for Hospice - my Dad was diagnosed with lung cancer and he lived alone. He was still in good shape at this time (driving, living alone) and just needed a little help here and there. This provider was such a serious disappointment. He was only signed with them for about 6 weeks and in that time my disappointment with them just became greater by the day. He had a total of 5 different nurses in that time and they were supposed to visit him 3 times a week - which usually meant about 2 times a week for an average of 10 minutes a visit (if he was lucky). I had a smartcam on him 24/7 and the last straw was when he was visited by the social worker/helper (I can't remember his name but there is a picture of him on their main webpage) screamed at Dad from about 2 inches away! I called Dad's house right then and asked for him to leave. I then called Safe Harbor Hospice in Fredericktown, MO and they were LIFESAVERS!! They took over and showed us what a real Hospice is all about! They spent real time with Dad that he appreciated and made us both feel cared for and were there with us until the very end. read more