I came in at 1030am for an ointment I needed, and didn't leave there till 120pm..ridiculous over 3 hrs wait!! Where's all the staff? It's the wknd which I'm assuming is busier read more

An excellent facility that's is impressive from their pleasant staff with great bedside manners to the Xray room with the latest equipment! I have even here before in the somewhat distant past and there has been a vast improvement! It is somewhat small in size with a very busy patient flow so wait times might be a bit long but the care is quite good! I was in and out today in about an hour and a half, including X-rays. read more

Waited 3 Hours to be seen 12/31 My dad went today 01/02 he has been in their since 12 it is 4:57 now and he is still waiting in the exam room. He is sick as he'll wheezing, coughing read more

Walking through the Edaville amusement park on a very hot late summer day, we noticed our son was having trouble walking. When he lowered his pants, I could see he had been bit by something and was having a terrible reaction, centralized behind his knee. We went to the park's First Aid; and they urged us to immediately go to a hospital or to the Southcoast Health Urgent Care facility (15 minute drive from the park). Since our son is ASD, I didn't want to subject him to an interminable wait at an emergency room. I called my insurance, since we were vacationing from New York, and they said our son's visit would be covered at 90% (our family hits our deductible immediately every year). On arrival, mid Sunday afternoon, there was one person ahead of us; and the monitor in the waiting room stated the wait would be 1:10. Upon check-in I emphasized my son is autistic and it would be very hard for him to wait so long ... perhaps it was a glitch with the monitor, but they ended up taking him inside within a few minutes, thankfully. I was impressed with everyone's professionalism, from the person taking his history at intake, to everyone involved in his eventual procedure. I noticed (as it should be) everything was spotless. Everyone, even the maintenance man performing a repair in the waiting room, was patient with our son. A Nurse Practitioner advised us she could drain pus from his leg, but, if he was too resistant to the lidocaine injection, he might not accept the scalpel she would use to drain the abcess. So we agreed to have her scalpel without administering the lidocaine. I did request a numbing spray, which was used, but it just scared him. The Nurse Practitioner asked an orderly to come in and help us hold him down. My son made him turn red! My son screamed a lot! In fact, our daughter, who was waiting for us in the reception area, said everyone could hear him. But, if we hadn't done this, we would have had to have gone to a hospital, and do this under sedation. After, the procedure, our son was ok; and he got a popsicle. I got a very detailed outtake form. We were able to fill his antibiotics prescription conveniently in the CVS located in the Target in the same shopping center as the urgent care facility. We were told to return in two days to follow up. Writing this after a few months have passed, in Brooklyn, with my son looking over my shoulder, he is reading this and remembers what happened. He says the nurse was nice. This memory does not upset him. Furthermore, I was very worried about what we would be charged for both visits, since what he had is considered surgery. I am happy to report the out of pocket was incredibly reasonable. In fact, we spent more on eating after our two visits, than on the out of pockets for both visits. Although I hope you don't need to ever use it, I highly recommend the Southcoast Urgent Care facility in Wareham, MA. *The urgent care facility is located in the Wareham Shopping Center which is not to be missed! It has a Black Dog Outlet, Target, LL Bean Outlet, and Sally Beauty. The Black Dog in particular runs end of season sales that are great for stocking up. I purchased about twenty items of clothing, and got a free canvas Black Dog bag, for approximately $150* read more

My second trip was just as good as my first trip, and by the way there are sanitizer dispensers everywhere and face masks for those who believe they might have the flu or just a bad cold or cough. Anyhow everyone was friendly and very professional. I was not kept waiting an unusually long time. They all listened to what I told them and they proscribed antibiotics. Quick and easy! Only one complaint... why did I have to see so many different persons? read more

They had very fast service and friendly staff. With a little bit of paper work I was out with in a hour. read more

Southcoast Physicians Group Urgent Care - Urgent Care Near Me - Wareham, Massachusetts

Not happy!! The check in board is used by everyone using a mouse! I had complications of flu and there no directions to help me from not infecting other people! The check in board said an 11/5 wait! Receptionist took my information and handed her my insurance card I asked if she had sanitizer to wipe my card with, she said "let me check my purse "" are you kidding me!! I asked if the wait was 11/2 hours, she said only one person ahead of you maybe 5-10 mins!! Room provided in 5 mins an 1. 25 hrs later saw the Doc!! So not impressed, they need to better train reception staff on sanitation and triage so infectious folks are not mixed up with broken toes! Imagine if this was a serious situation !! Won't return, I'll go to the Be read more

I have been to the Wareham location a few previous times and had courteous competent treatment. That being said I doubt I will ever go there again due to a rude, arrogant, heedless nurse they employ. I have had asthma for over 50 years and I caught a bug that turned into bronchitis. It set off my asthma and the use of my home nebulizer could not control it. I was hardly able to breath let alone speak. The nurse J.H. asked what brought me in today. I explained between gasps of air that I had a cold which started 10 days ago accompanied by vomiting, diarrhea and fever. Now it seems to have settled in my chest with thick yellow mucus and triggered my asthma. She took my vitals then sat at a computer and started asking me if I had had a cold, or a fever or vomiting etc.. I said I just told you all that. She then got loud and cut me off in mid sentence and said I am trying to help you and you have to answer my questions so we can figure out whats wrong with you. If she had bothered to listen to a word I had said she would have know the answers to all those questions already. My husband who accompanied me here patiently went thru the list with her. She then asked me if I smoked. I said yes and that I had had 2 or 3 hauls from 3 cigarettes in the past 2 days. At this point J. H. literally yells at me and says don't you dare lie to me I can smell the smoke on you. Well living in a house with 3 smokers your clothing, carpets, furniture etc are going to smell like smoke. Again my husband reiterated my answer. A nurse is supposed to listen to her patient, take a history and help ease the client. Evidently J. H. can not listen and even walk at the same time. To yell at a patient, be demeaning to a patient and call the patient a liar because she has made assumptions and not listened to her patient is unacceptable. This woman needs to find a new career path as she is a disgrace to her profession. I wonder how many others will not return to this practice due to this individual. In the meantime I would rather drive for another half hour to receive competent care elsewhere read more

The Urgent Care Center at 425 State Rd. in Dartmouth refused me urgently needed care for my badly cut and bleeding finger (kitchen accident) because I arrived too close to their closing time. I had phoned first and been told that they closed at 8:00, and when I arrived a couple of minutes before they closed, they refused me. I understand about closing times, but this was an active emergency. As my husband and I got into our car to leave, we saw the staff all leaving -- Care is apparently not "urgent" if it delays the staff's departure right at 8:00 -- read more

been there twice first time throat was so sore I couldn't even swallow they examined me basically acted like I was an addict looking for drugs and sent me away said I have nothing but a "sore throat". I then went somewhere else where they told me I had ULCERS in my throat and gave me a few antibiotics and other things to help clear them up. The second time I went I couldn't really open my eye felt like there was something in it, they examined my eye for about 5 minutes and said theres nothing in there maybe my tear duct was having problems or something like that, as the day went on it got worse so I went to another doctor who immediately upon looking in my eye found there was a PIECE OF STEEL IN MY EYEBALL!!! seriously if anything is wrong please go somewhere else this place will not help you. The staff is very nice but other than that this place is worse than a joke... read more