It's disturbing when all these service people want to be paid in Venmo and Zelle or Cash app. I…read morecall this guy one day when my vehicle wouldn't start. He kept telling me he would have to see the issue before committing to a fee RED flag number one. He came hooked me up and told me $175 only to tow me a light over. He then jumps my car which is what I asked for to begin with. My car started right up. He only wanted to be paid in cash app. Did he get the job done? I guess but Mike my tow guy will make up a price. And I texted for a receipt I am still waiting on it. They have all these fake numbers.

Did a great job. I needed to move a non running SUV. Setup an appointment,. They were on Tim and…read moredid a great job

We were on vacation in Galveston & I accidently locked my keys inside the truck in the Walmart…read moreparking lot in 100+ degrees. Platinum got to us in about 20 minutes & got us back on the road quick!! Highly recommend!

This company is very unprofessional. They do not release your vehicle after 6pm. To hold a licence…read morewith TDLR for VSF it's a requirement to release vehicles from 8:00am-midnight Monday-Saturday with a 1hr notice if you are not 24hr. They are charging customers more days and fees by not allowing to pick up after 6pm. They are also charging a 6% fee for credit card payments which law says max is 4%. Disputing these issues led to very rude text from the company and saying my threats weren't going to change anything to go ahead and file a complaint they didn't care what TDLR says they weren't changing. So Becareful and review your information. TDLR has been notified along with other government agencies.

Service was polite and efficient, but the price to value ratio was excessive. $350 for a tow ???…read more&35/ mile was excessive for a very small car. Get a quote BEFORE they tow.

They promised 45 minutes, after an hour they needed my payment to secure the driver. I paid, then…read moreit became another hour wait and they changed the price by thirty dollars, but was stuck and had no choice. Waited another hour, no show. They said the truck was over heating and I would get a new truck in an hour. All-in, took 4 hours for a truck to arrive. The driver was very friendly, I do not fault him. I do not recommend this business.

Quick reply. Good communication. Fair price. Easy to work with and able to get scheduled immediatelyread more

Driver was very professional and polite. highly recommended. Showed up in a timely manner.read more

I wish I could put no stars , I was informed of a fee that nobody seem to mention ahead of time . I…read morecalled and spoke to a lady not sure of her name but I'm sure she is one of the head person she informed me of the fee that nobody told me before I drove a hour away to this facility . I called back to make sure the address was correct due to the gps giving me different directions a man answer with a attitude wouldn't give me the address , stating he doesn't know what's going on and wouldn't give me address at all , he put me on hold for 10 mins and never came back till he hung up the phone in my face . I called back more than 3 times and now the phone is off the hook. This tow truck company is the WORST tow truck company I ever dealt with. Never had to pay a outrageous fee on top of other fees . Hope they shut down soon or hire better employees

Having your car towed regardless of why is always a hard situation to deal with. The staff at…read moreBayview Towing and Recovery have been nothing but kind, professional and informative. If you need a car towed, call these guys. I'll definitely use them again for all of my towing needs.

I only put one star because I had to.. I would've put zero if I could. These guys are so…read moreunprofessional and took 10 hours to tow our car. We almost called the police because we thought they stole it.

My mother is 77yo and called this company to come tow her car that had broken down at Kroger…read moreparking lot. She waited 2hrs, called him and he told her he was coming. Because it was Christmas Eve she didn't want to bother me because I cook for my whole family. Then her phone died. She waited 2 more hrs and decided she needed to walk. I thank God a couple of young girls gave her a ride. I couldn't imagine anyone leaving someone stranded, on a holiday, an elderly woman, especially my poor patient 77yo mom. Shame on you, just remember, God sees and knows all and He took care of my mom!

I had saved this shop in my phone already after hearing all the great recommendations as a…read morejust-in-case contact. Approximately ten minutes after I called for a tow (and speaking with a doll of a woman who was very helpful), the tow truck showed up. I was prepared to wait at least half an hour which had been the norm in my past experiences. Also in my past experiences, getting the car hooked up was a lengthy process. Not with Marty's! Ismael had us moving on the road within 3 minutes of him arriving. Tow truck technology has come a long way since I've needed their help! Blew my mind. On top of the speedy assistance, Ismael was also an absolute pleasure to ride along and speak with. This place defined reassurance and efficient help. Save them in your phone for a future tow too and rest easy you'll be well taken care of should the time come!

Ray is the man! Very knowledgeable and professional…read more The axel broke on my boat trailer half way in and out of my storage unit... it was very stuck. I was not equipped to handle the removal on my own, so I called Marty's City Auto who said they could help. Getting the boat out of the storage facility and to a safe spot for repairs was not an easy project. Ray arrived in a timely manner, came up with a game plan and we executed on it to get the job done efficiently. Would absolutely work with him again!

Highly recommend. Quick, professional, gets the job done. Used them twice. Once for me and once for…read moremy in-laws. Respectful dude both times.

My wife had broken down on the way home from work, Tinks was called by USAA for towing. The driver…read morecalled in less than five minutes of calling roadside assistance stated they were dispatching a truck and could be there very shortly. Ten minutes later truck is on scene, driver very professional and courteous loaded the vehicle and had it on a it's way. Thank you Tinks for a job well done!