DO NOT rent from this management company! One star is way too high a rating. My daughter rented an upstairs level of an house they manage where the ceiling literally caved in right above her bed and they expected her to live there. Unbelievable that they continue to make money off such a terrible maintained unsafe property. My daughter had to beg them to send in a cleaner for century old dust that fell from the ceiling/attic after the collapse and coated the entire bedroom. There isn't enough room here to describe how uncooperative and uncaring the company was about the situation. When she finally was done with the lease she still had to hire an expensive cleaner and show receipts. The company claimed to mail her deposit which she never received and she was charged for the check being "lost" in the mail. Having put three children through college and many rentals through the years including other old homes in downtown Charleston this was by far the worst experience we have ever had! read more

My experience with Southeastern Management has been extremely disappointing. We were left with thousands of dollars in unexpected water bills, and despite raising concerns about a possible leak, I never felt like the issue was fully investigated. Our water was eventually shut off due to the balance, which created a very stressful situation. I expected more proactive management and support. read more

Southeastern Management Group has been amazing for us. My daughter, who was in college at CofC, moved into one their properties on Smith St. in Aug. 2020. I have 3 children in college & I know that when you first move into an new house/apt there is check list of what needs to be done. Of course as a parent you want these things done ASAP, myself included. Our property manger was Jennifer Veyera, who was absolutely amazing in how she handled each & every concern we had overtime. We are from Ohio & one thing that we did not fully understand was that if you choose to live in the amazing city of Charleston, SC that there are factors that effect the house. One is the age of the homes & secondly the moist humid environment. It is nearly impossible to keep moisture out of the house with the high humidity. This in turn causes concerns inside the home. This was obviously one of our concerns with our house. However, Jennifer handled my concerns with professionalism and calmness. I was not always calm but Jennifer had a way of making me understand the process of what it takes to make these repairs right. Jennifer was essentially the liaison between us, the owner, & maintenance to make the necessary repairs with her budget. In fact, we were so happy with the customer service from Jennifer that we renewed my daughter's lease for another year. So just recently in Aug. 2022 we moved our daughter out of her house due to her graduating. There were so many great memories made on Smith St. for her & her roommates. I highly recommend Southeastern Managment Group, specially Jennifer Veyera. Jennifer should be commended for her dedication to her career. She seamlessly made many challenges work out to everyones favor and the final result was satisfaction above & beyond what Jennifer needed to do. read more

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DO NOT USE SOUTHEASTERN. One star reflects how my roommates and I were treated by EMILY WILLIAMS of southeastern. It was a year full of us being taken advantage of, started with basic appliances not set up for months into the lease, countless ridiculous charges and fees in the portal, refusals to come and fix problems promptly. She also did not allow us to put anything on the front yard of our property, which ended with a garbage removal of about $1000 in items that she charged US to pay for the removal. Now a full circle moment when she is charging us $800 for MINOR paint scuffs and wear and tear that is covered by landlords, not the tenants. An overall headache and it all stems from the idea that she can take advantage of student tenants. read more

Good luck dealing with Alex Melton if you're a vendor. Couldn't be more rude and disorganized. I'd give zero stars if I could.

Ever since moving into our property on 8/1 my roommates and I have had multiple issues. Toxic mold, a leak in the ceiling that results in dry wall falling, giant holes in the floor that I'm waiting for something to crawl out of. Both my roommates and I have popped tires or scratched rims on our driveway that desperately needs repairing. We have addressed these issues since day one with 0 resolution. We called our property manager and moved our morning around for her to do a walk through, when she didn't show, we called management who informed us she rang the door bell and knocked for 10 minutes before leaving. This is absolutely untrue and we have been waiting for her arrival. Really disappointed in the lack of respect and the dishonesty. Do not lease with this group!!! I can not stress this enough. read more

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