We have taken our dogs here for years and they've all been looked after extremely well…read more My female dog had enclosed or hidden pyo. Dr Tim checked her very thoroughly and listened to us about her symptoms before his diagnosis. He emphasised that if it was open pyo he'd have to operate straight away, but luckily we caught it early. We agreed in his treatment plan to delay surgery and administer antibiotics so the infection could come down and minimise risk for surgery. She's now off the antibiotics post surgery and doing very well. I'm so relieved, given how dangerous it was.The worst that's happened to her before was a split claw. Thank you Dr Tim.

I am writing this review to shed some light on Glenroy Vet Clinic. Our 16 year old Maltese dog had…read morebeen seen over a number of years by Dr Tim. She did have a heart murmur and was put on meds a few years ago, under the care of The Animal Referral Hospital and doing extremely well, as I also introduced a holistic approach to this condition and must state once again miraculous improvement to her condition. Then we kept up occasional visits at Glenroy under Dr Tim. On the 9th of April 2024 we brought our little dog to Dr Tim as she had stopped eating and drinking on the previous day and were worried. She was showing signs of lock jaw and stiff hind legs. Dr Tim assessed her and literally told us she is old, frail and its time, but we were not about to euthanize our little dog. So we asked him to administer an arthritis injection thinking that her stiff legs were getting worse from that. He also recommended a steroid injection to increase her appetite. The next day things were getting worse, so we thought there is no other option but put her down as Dr Tim stated on the previous day. So made our way to Glenroy Vet clinic and that was the end of our little Maltese dog. This is the worst decision both my wife and I have ever undertaken. I was not in a good place after that and my mind was ticking, thinking something was not right with Dr Tim's diagnose, so made calls to two animal hospitals and 3 other larger vet clinics. I stated the issues our dog was having with its locked jaw, stiff hind legs and not been able to eat/drink. All of them said your dog seem like its got Tetanus and needs urgent medical attention and must be brought in immediately and put on the right Meds well that's too late. We have now euthanized our little dog on the miss diagnose from Dr Tim. After a discussion with Dr Tim, what I have stated above with other vet clinics ( TETANUS) he stated that he has never heard and come across Tetanus in dogs. Well Dr Tim for all the years you have been a vet your knowledge falls short, you have miss guided us to putting our dog down on your wrong diagnosis, you even admitted to this on the phone conversation we had after euthanizing our dog and to make things worse apologized. That's not going to bring back our dog. Now I'm not the type of person to criticize others and leave negative reviews, but this has taken its toll on me knowing we put our dog down unnecessarily. Its been 2 weeks now, I am not sleeping and feeling very stress thinking about what has taken place. Dr Tim our dog was not old and frail you have mentally destroyed us. Dr Tim if your not certain about something you should have referred us on. So I'm putting this out to all you pet owners 1

Having to use Animal Emergency is never a fun experience, but it's great to know they are around if…read moreneeded. Animal emergency operate out of normal vet hours, so usually 6pm-9am. If you do need to come here, make sure you bring your credit card, and be prepared to pay. Usually they take a $500 part payment before they will even do an initial consultation. On the 2 occasions I went here it was to take two sick kittens. Both needed to be put down, but only after they had tried to rehydrate them, both occasions ended up costing $1000 plus. However, my parents have used AE when their cat ripped out her stitches after desexing and pulled out all her intestines. Their bill was in excess of $1500, but the cat survived and is going strong. The fact is in the position, most people will opt for this type of service rather than watch their animals suffer.

Our dog was hit by a car on a sunday afternoon. The care he received was perfect from the way he…read morewas handled, to the cleanliness and comfort of the pen he was in, and the medical decision making. He was there overnight, and we were kept informed by phone, and welcome to come and visit him before we went to bed. He was transferred to our usual vet in the morning for his final treatment and the communication with our vet was also perfect. We as grateful to have such a service available if we need it again. It is a costly exercise, but if you consider the setup and expertise, we got value for our money.

We have been clients of Kew Vet since the early 1980s, and they have always maintained an excellent…read morestandard of care for our various dogs over the decades. The recent renovations and amalgamation with Hawthorn East Vets has only improved things, and the quality and compassion of all the vets has been outstanding. The vets are always careful to explain the reasoning behind all their thinking and decision making, and we always feel well informed in our pets' care. Special shout out to Dr Simon & Dr Andrew for their gentle manner in calming our very nervous dog!

I visited the Kew Clinic this morning to have stiches removed from my dogs paw, as we entered the…read moreclinic in the waiting room my dog approached a cat that was in its cage on the floor, I didn't realise the cat did not like my dog coming close, the nurse said in a rude tone to me, we do not do things like that! I sat down with my dog, out of sight of the cat, the nurse said in a rude demanding tone sit over there! we got up and move to the other side of the waiting area. There was no reason for her to be so rude and to embarrass me like this. The vets that treated my dog were very nice, but because of the nurse I will never return.

This vet cost me soooooo much money and literally didn't do a damn thing to help my pup…read more First round of tests I was told I needed to buy special food (off them of course) for kidney health, next round I was told I needed to buy special food for teeth health ... the time after that it was for bowel health. I never got to through any of these bags of food before I was advised to get a different one. Each visit I was made to believe that I was getting this huge discount which I was made to feel grateful for. But this place cost me a fortune . The receptionist was very sweet. But she directed me to give the wrong medication to my pup and I had to correct her. When I finally took my pup to another vet, they gave him the full bill of health. RIPPED OFF BY VERMONT SOUTH!!! absolute con!

This veterinary clinic has been there for years. If you've got a pet and you're local, you've…read moreprobably visited it at one time or another. They're really good with animals (as you'd expect) and their sometimes distressed owners. If you've got a cat or a dog that really, really doesn't like injections or taking tablets, they are really patient and understanding Sometimes, the best that a vet can do is to make sure that a really awful situation isn't any worse, and these guys and girls really genuinely care. I really recommend going to this vet clinic if you have an animal in need of medical attention or some advice.

Russell Crosser is an incredibly caring, experienced, compassionate vet. I have been seeing Russell…read morewith my animals for over 15 years now and have followed him as he moved. He diagnosed life threatening illnesses in two of my cats and has treated them through their conditions so that they've lived long happy lives. You will not be disappointed with the care that Russell and his team show your beloved pets.

After getting my 8 week old puppy (Charlie) I went to Seddon Vet Hospital to register her details…read moreand book in her second vaccination. After speaking to the Receptionist, I knew that this was a great choice in Vets - so helpful and knowledgeable. Flash forward 2 months and I cannot recommend Seddon Vet Hospital enough- ALL the staff are so polite, helpful and professional - puts my mind at ease knowing Charlie is in great hands whenever I need a Vet.

Anne Nevill is a top vet. She picked up that my dog had a growth in his mouth when I had actually…read morecome for another minor matter. She told me to wait for a month to see if it would subside but I was too anxious so she said we could take out the growth and biopsy it. I was so grateful. She really understood my needs as well as my puppy. Today the procedure was done and my dog is fine. We have to wait for the biopsy result but I am confident that I am in good hands. Anne Nevill has been great with other matters too. The previous time I had been to another vet who told me my dog had cancer and needed his anal glands removed. I came to Anne for a second opinion and it turned out that my dog had an infected anal gland and she lanced it and gave him antibiotics and he was fine. NO cancer. How about that... So I cant praise her enough. She certainly knows her stuff and is a pleasure to deal with and a life saver.... The staff too are lovely and the whole environment is friendly and relaxed. I wouldn't go anywhere else.

I have been coming to Ann for maybe 14 years. Throughout that time I brought to her my own animals…read morebut also animals, like cats, from a racing stable I used to work or baby birds or possums I would find injured. She helped with a chronic skin condition of my first adopted doggie whose previous owners insisted it is incurable. He was a completely different dog after 6 months in Ann's care. Beautiful, silky coat and no rash. I adopted all my animals when they were older and she helped me to make their lives as healthy and enjoyable as possible. She performed crucial ligament operation and recommended a great rehab for my dog. When there was time to say goodbye to my gorgeous fur babies, she performed that with so much care and thought and made the last moment less painful. I really love what she does and who she is. She really cares. Thank you Ann

After bad experiences with previous vets, I was pleasantly surprised with Port Phillip Animal…read moreHospital. Their service and knowledge is impeccable. The vets are straight to the point, always take the time to explain things and do not make you pay for unnecessary tests and investigations. The staff are always friendly and welcoming and it's obvious they care for your pet. Both Latte (my cat) and I highly recommend this vet. A special thank you to Craig.

I've been a client for three years now and I must agree that this place is as good as it gets. I…read morebelieve I've seen most of the vets at the clinic and they've all been very respectful, informative, and very very kind. I recently saw Alice who I am so grateful to because she diagnosed the funny lump on my dog as being cancerous and was able to book her in for surgery the next day to remove it. Bella is now cancer free and happy her stitches are out! I was a bit emotional about it all and Alice and the nurses were so sweet and helpful especially in their after care advice. I don't often post reviews but I feel like I hit the jackpot when it comes to the care of my lab, my cat, and Craig has even seen my bearded dragon Albert when he was looking flat. So thank you all!!!

We have been customers of Essendon Vets for a few years now and we have met many different vets and…read morevet nurses/admin and they have always been so helpful and friendly. We always feel good about our visits to them, their advice is always caring and considerate !

Great staff with friendly helpful vets. Have been super helpful with our 10yo German Shepherd,…read moreoffering advice about treatment without being pushy. Well priced, too. (Don't ask my dog what he thinks, he might not be so nice!)