1. Southern Coast

    1. Southern Coast

    0

    Satsuma, AL

    Southern Coast

    5.0 (1 review)
    Closed 7:30 am - 5:30 pm
    Updated 2 months ago

    Request a quote

    Response time

    11 hours

    Response rate

    100%

    Services - Southern Coast

    Deck construction

    Deck design

    Deck repair

    Southern Coast Photos

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    5 months ago

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    Major League Fence

    Major League Fence

    3.4
    (5 reviews)

    Everyone involved was so polite and helpful! Their estimate came in well below all the others I…read moregot, and while looking at the fence to give me an estimate, the gentleman even fixed a hole where the neighbor's dog could get through. They were there on time, and finished much quicker than I expected. Looks great, and I highly recommend them.

    Thank you for your response. I understand that you disagree with portions of my review, but I want…read moreto clarify a few points from my perspective. While my fiancé's name is on the contract, my name is only name on the property, mortgage, and checking account used to pay for the project. I was also present throughout the process and directly involved in decisions and communications. My review was never intended to dispute what was written in the contract. My concern is that some important items were not clearly discussed during the estimate process. Specifically, we were told that the sprinkler system "wouldn't be a problem," yet later learned that relocation of sprinklers was our responsibility. My hope is simply that future customers are made aware of this requirement upfront so they can plan accordingly. Regarding the sprinkler repairs, I was present when the third pipe was repaired after dark. While I understand your records may reflect otherwise, no assistance was provided at that time in the dark. Likewise, we did verbally request cancellation by phone and were told that we wouldn't receiver or non refundable 50% deposit back, though we were offered the alternative of proceeding with a shorter fence. Another concern was access to the yard. I understand construction requires equipment, but we were never informed that a truck and trailer would be driven through our yard. In my opinion, customers should be given advance notice and asked for permission when heavy equipment will be used in areas outside the fence line, especially when there are alternative methods available. As for the April 1 quality-control visit, no one was home, so concerns such as rough cuts, missing nails, and rust on portions of the fence were not discussed. These are issues that should have been seen by your employe doing their quality check. Those issues are relatively minor and not worth reopening the project over, which is why they were never submitted as a formal warranty request. My review was never about debating contracts or BBB procedures. It was simply to share our experience and encourage greater transparency during estimates, better communication regarding equipment access, and more attention to detail during installation. We own other properties that will require fencing in the future, and had this experience been handled with more care and communication, I would have gladly chosen Major League Fence again. I genuinely hope these comments are taken as constructive feedback to help improve future customer experiences.

    Southern Coast - fencesgates - Updated July 2026

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