Great glitter and size selection! I love my dresses and jeans from here. I do have some pre order items still waiting for that said Dec arrival but as long as they make it before bday I'm ok read more

This place and their "customer service" team is atrocious and a joke! I originally ordered a dress this last spring, got it, was WAY too small, so I returned the dress expecting a refund. Nope! I got a gift card or store credit. So, I used the gift card SFC sent to me and ordered some jewelry and t-shirts, no big deal, right? Haha, wrong!! I received most of my order, except one shirt, in which I still have not received, that I ordered this summer! I have gone in literal circles with customer service. Then received an email today, 2 months later saying that they show I have the shirt and there is nothing they can do. I will never ever order anything from Southern Fried Chics, and I highly suggest anyone reading this save yourself the trouble and shop elsewhere. BAD BUSINESS! read more

One thing about Southern Fried Chics is the quality usually is really good. It does take a long time to get their product and sometimes I forget I even ordered it by the time I get it. But we have to remember that it is a small company and it's only on the pre-order stuff I have noticed the price has increased quite a bit as I have been buying from them for many years now, but I never ever am disappointed in something that I buy unless it's too big or too small because it's really a pain to return items when you're buying off the Internet and I don't mean with just Southern Fried Chics I mean everywhere I don't want to do any returns. So I usually either just keep it and hope I lose weight lol or I always seem to give it to somebody for a gift and I order the correct size. read more

I have ordered many times and I love everything that i have gotten thru them the clothing is well made and beautiful and good quality very amazing and make you feel sexy and Beautiful read more

If I could leave zero stars, I would! Worst customer service I've ever endured, and they are so rude, condescending, and bitchy. They lost my order, tried to tell me that it was sold out, but I placed my order literally the minute they posted about it. I continually followed up because they had not shipped yet( Shopify tells us every step) . They told me in April they would refund my money. They didn't ....took me writing on every post lately on their Facebook posts for them to check their messages and emails. the bitch finally writes back. We've refunded your order as the item was sold out, I said you're a bunch of liars. You haven't refunded my order until today because I had to follow up on my own money. As you can see based on the reviews on Yelp, Google, etc., their customer service sucks , the way they talk to you over email..... They should all be fired. There's so-called small business went to shit!! Go to whiskey Darling boutique , Bar T Boutique or any other boutique like this other than them. Remember, customer service is key when you own a small business or any business for that matter, they sound like they're too good for everybody. read more

Cheap clothing made in China! Horrible customer service! Sizes run way to small! They won't refund, exchange, or return anything that is on sale even though it is still expensive! I thought since it was a US based company that it would have good quality clothes! I was wrong! You can order this junk on Wish for $5. read more

Customer service is horrendous. Yhey don't answer the phone, and FB message replies that you do get don't make any sense. Also, instead if responding, they delete posts of customers complaints about their service or products, and then they block you entirely. I spent a lot of money on an order placed in October and have not received the order or a refund to date. They sell items that they don't even have, and then ghost you after they take your money. read more

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i can honestly say i love the things i have ordered BUT there customer service is in dire need of help arrogance does not work for anyone anymore!!!!!! IF you question your order and why it still has NOT ARRIVED AFTER 2 weeks you get nasty remarks and excuses when its them that should keep you posted on your order through via email or phone ...... read more

Won't be shopping here again. Love that they have cute stuff for almost any size but it's way over priced for poor quality boutique items. The air fresheners had no smell at all. Literally none. The skirt I bought fell apart after one use. Worst part was it took over a month to get my items. I reached out to customer service who said they would cancel the order since it was taking so long. Nope, I got all the items a few weeks later and of course wasn't refunded. read more

I placed an order on May 12th 2024 - just a simple t-shirt. Not a pre-order. Almost 50 days later, I have yet to receive my order or a refund. I have reached out so many times I've lost count. They do not answer emails or phones. They delete your comments on Facebook. They won't respond in messenger or Instagram. I got bamboozled!!! I don't recommend shopping with them unless you want to spend money on something you will ever get. Customer service doesn't exist. read more

Terrible company. I ordered an expensive dress/romper from them originally. It came with defects- one being a ball of bunched up fabric around the croch area. I emailed them and had to pay to ship it back. I wanted a refund, and they would not honor it, even though their item was full of material defects and very poor quality. They will only do credits, even if it is their fault. I'm a botique shopper and don't mind paying extra, for quality... the quality of this is no botique quality... it is the worst quality of clothing I have ever seen, with the price of botique. So, all I was able to get was a credit. I recently used this credit and had to pay shipping again to get some more items. The box came today, and it has a very terrible, strong, chemical odor smell. It's so awful, I'm going to have to throw the items out (2 being overpriced cups/tumblers- which were 40$ each, and the quality of a 10$ tumbler, at best). I only ordered again because I had quite a bit of credit. Now it's basically a loss. I would NEVER recommend this company to anyone ever. It is not a true botique! read more

Buyer beware! If I could give them zero stars I would. Their business model is terrible as well as the quality of their products. The quality is dollar store/ swap meet level but yet charge high end boutique prices not to mention it took a month to receive my items. I ordered 4 items from them, car coasters ($13 sale price, not sure on original), Aztec denim jacket (original price $85, sale price $26.95), rhinestone fringe booties (original $90, sale price $19.95), and royal sequin duster (original $125, sale price $39.95). The coasters are alright but the image is kinda blurry but definitely wouldn't want to return them. The Aztec jacket is paper thin and looks stretched out even thou it's brand new. I probably won't wash it for fear that it will shred. I didn't plan on returning this item. Now I receive the boots and duster..... the black fringe bootie has a thin sole and when you walk you can feel the floor and as I walk the zipper slides down on the left boot. Not to mention the ankle is the size of a child. For the sequin duster, as I pulled it out of the bag sequins went everywhere along with grass type debris and there is a 3 inch hole at the seam on the left hand side. I attempted to return the boots and duster but was denied because I got them on sale. If you purchase anything with a .95 at the end it is FINAL SALE. I read reviews while waiting for their response and it seems that they put their damaged items on sale so the customer is stuck with the items and they get rid of the damaged inventory. I will never buy from them again and I caution all wanting to give them your money. I have attached photos. read more

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Seriously a horrible company to do business with. I pre-ordered November 11 and I still haven't received the clothing I ordered, which was a Christmas present and it is March 17th. They won't return phone calls, they won't return texts, or emails. I just want my product that I already paid for back in November. I would not do business with this company ever again and I would seriously caution anyone who would consider doing business with them. So incredibly disappointed. read more

After seeing the customer service issues everyone here is having, I headed over to BBB, and found out that this company doesn't mail their products out in a timely manner, doesn't refund buyers, only wants to give out store credit, and will completely stop answering your emails and phone calls. I was almost checked out with a cart full of things, but I'm not ordering from here after seeing the issues. read more

Where to begin???? Did a pre order for two dresses and they were listed on the site as available for purchase weeks later yet my "pre orders" still didn't ship. Wore one recently. It cut the heck out of body-sequins placed poorly(scratches in my armpit and arms) and they could care less. They lie and say they'll have someone call me-jamie do you exist??? That's who they claim would call... it's been an entire week of lies from this shady company. They are garbage and should be shut down. They have complaints galore here, fb, bbb, etc. all I want is a refund and a call and these lazy women can't even do that because they're too busy going live on social media and lying to all their customers about the whereabouts of their packages and their store credits.... BUYER BEWARE!!!! read more

I love this company and the ladies that work their and especially all the beautiful clothes. There is so much sparkle and fit well. They make me feel good and that is what really counts. Plus the sales are the best! read more

I had the best experience with Southern Fried Chics! The customer service is top notch. I unfortunately had an order that was lost in the mail. I called them and they sent out a replacement right away and were very accommodating to my situation. I receive the new package in less than three days. The product quality was just as it was advertised and the fit was exactly what was suggested on the website. I would highly recommend ordering from them because they are honest and truly care about their customers. read more

Unfortunately, their customer service is extremely lacking. After numerous efforts to contact them, I received little to no help with my order. Efforts were made for WEEKS without response. While their clothes are cute, their lack of customer service needs to be addressed. Any successful business operates using quick, positive, and effective customer service. They need to work on this before advertising more sales and clothes. Would NOT recommend. read more

absolute worst customer service. placed an order almost a month ago. received two out of three of the items I ordered. have tried reaching out several ways and have not heard back. read more

I absolutely love the clothing on here, but the customer service sucks!! I was super excited when I got a gift certificate for my birthday this past December (2019). I tried using the gift certificate to get two dresses for my Bachelorette party in March, but my gift certificate code won't work for some reason. I've tried numerous variations (because the code wasn't written clearly) and nothing. I sent two emails, I've called numerous times, and left voicemails. I have not gotten any returned calls or emails back. All I'm simply asking for is a response. So disappointing. read more

So disappointing!! How many mad customers do you have to get before you get your together?!! I have emailed, called and left voicemails and posted on your social media and still nothing but your bullshit generic post about only having 2 employees! BLAH BLAH BLAH! I run a business and I'm the only employee and never would I allow this many people to have the same complaint! I sent my final email to your company today if I do not have a resolution to this situation in 48 hours I will be calling my credit card and filing a fraud charge back! I encourage anyone else dealing with the same crap to do the same! Your business of 2 employees sure have no issues taking people's money right away! read more

Hang on ya'll because this review may leave a tear in your eye. Backstory- My fiancé' and I have been together for going on 10 years. We were engaged July 4th 2019, with original plans of getting married in May in NY but due to COVID made the decision to plan an elopement September 6th in Kauai, but as most can assume COVID has had other plans. We were disheartened however are ready to start this next chapter of our lives. Fast forward to two weeks ago when my fiance' and I finally made the decision to just elope in Vegas (as it is only 3 hours from us and I can't fly anywhere right now due to my works COVID precautions), October 26th with the hope for possibly a wedding with our friends and family back East next year. We live in California everyone else is in NY and OH. Due to the current situation with COVID as well as the work most of our family does unfortunately our family and the majority of our friends will not be able to attend our Vegas elopement. Now I am on a mission to find a dress that is budget friendly yet perfect as my fiance' was just laid off from his teaching job as the charter school he worked at needed to downsize due to COVID and currently none in the area are hiring at this time. I begin my mission but soon am becoming discouraged and overwhelmed as nothing was in budget or what I envisioned. Cue Facebook algorithm getting it right-one morning I am scrolling through facebook and what appears before my eyes but the most absolutely perfect dress I have ever seen in my entire life. This dress is ME if I were a dress! I see the ad- Golden Goddess Sequin Dress pre-order for end of September delivery. I email SFC and ask if the dress will ship on time as I am a little crazy and was worried. I get a response quickly assuring me it will be ready to ship by end of September. I'm in and the dress is ordered!! Now the rest of the planning can occur. In steps Mama Grubbs ( My mom) she's offered to make me a bridal cape as I did not want a veil. Mama said as my family will not be able to attend the wedding however that is their way of being with us on our wedding day. This is not just a cape, this is now my mother's love wrapped with the support of my family on our decision to elope. However, mama is having a hard time finding fabric to match that will not take months to ship. Once again a little sad by another bump in the road. Me determined not to give up; I call SFC with hopes of a miracle and the possibility of them sending me a swatch of fabric for my mama to take to the fabric stores to try to match. This is when the earth angel Lauren Smith answers the phone. Her southern charm and sweetness rang through the whole call as I explained my situation to her. She and I even cried a little together when I told her about the cape being my mom's way of being there on my wedding day. Lauren bound and determined now to help me placed me on a brief hold with the response of I'll see what I can do....... After a few minutes she is back on the phone and said that she found a damaged Golden Goddess Dress and is going to ask her manager if I can have it to use for my mama to make my cape! Cue me crying joyfully and telling Lauren how incredible she is! She said I have to work on a few things in regards to this Rachel but I promise you that we will help you. She let's me know she will be calling me back in a few days with an answer. Two days later I receive a call from the AMAZING Lauren! Her sweet southern voice tells me "We have a dress that we think would work perfectly for your mom to use to make your cape!" Cue me crying again and thanking Lauren and SFC for being so amazing. They let me purchase the dress for an extremely discounted rate and Lauren immediately set it up to ship to my mama while we were on the phone. This Y'all is the kind of goodness and joy we need more in the world right now. EVERYONE is struggling and effected by the current situations in our world however a little love and kindness can go a long way. Thank you SFC for helping me, more than you know, have my perfect wedding day. I am looking forward to receiving my wedding dress as well as the two other dresses I ordered, Stealing Cinderella for engagement photo's and the modern Marilyn for the night before the wedding. You have a lifetime customer here now SFC ! I can't wait to shop more!! read more

Contacted them numerous times about a package for my wife for Christmas gave me a run around then just stopped responding all together terrible customer service don't recommend! read more

Ordered shoes on Oct 20. No mention on the site that they were on back order. Learned that info from my confirmation email. They did respond when I sent an email a month later inquiring as to the ETA of said shoes. But here I am, still waiting. Not feeling confident that they'll ever arrive. read more

Bought 4 pairs of wedges, when I took a pair out to wear for literally the second time since I had them the entire strap broke. I emailed them about it and they said send pictures, I sent them pictures and have never heard anything else from them. I have sent a follow up email and 10 days later still no response, yalls clothes and shoes are way too overpriced not to provide refunds or replacements for defective merchandise. I have ordered from here multiple times but for sure will never do business with them again since they obviously can't stand behind their items. read more

Southern Fried Chics - Women's Clothing Near Me - Rock Hill, South Carolina

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Horrible company! There's no customer service, no one answers your calls or mails, takes MONTHS to receive product if you are lucky (I never received mine). a lot of times they don't want to refund your money, just try to give you store credit! Not to mention their items are too small or fall apart after a few uses. They are rude and bullies online. I got called names, for asking where my orders where and then blocked on all social media. They do this to anyone who asks questions! BEWARE of this scam company! read more

It's unfortunate that I have to give a star. I would give negative stars if I could. I really wish I had read the reviews before I made a purchase. I have yet to receive my order. I have emailed multiple times, called and left a message, sent direct messages on Instagram and Facebook and no response except an automated email saying that they will be back in touch as soon as possible. DO NOT BUY FROM THIS COMPANY. Terrible customer service, actually it's non-existent. read more

I placed my order on 12/29/2020 for a pair of boots that they had on sale. I recieved the shipment pretty quickly, but when I went to try the boots on, I realized they sent me a size too small. I double checked my order and sure enough I ordered a size 9, and they sent me an 8. I sent an email to them stating the wrong item, Mikee replied explaining how to complete the exchange/return process online. I follow the prompts, only to be told that because of the amount of the discount, my item is a final sale, no exceptions. I explain to Mikee the response I got, which Mikee confirmed, was true, its not exchangeable. After venting my frustration that they sent me the wrong item, I deserve to have the item I ordered, Mikee then changed the story and said it would be resolved and I was going to be transferred to their shipping department to compete the exchange process. So, obviously they never read my original complaint. I have yet heard back from anyone. I have tried calling, emailing, Facebook messaged them, and used their instant message service on their website, zero response. I hate to be a "Karen," but I will never shop at this place again. They need to be shut down, after reading the reviews, and the complaints on the BBB website, I wish I had never placed an order in the first place. read more

BUYER BEWARE! I placed an order for two dresses. One was a pre order that came late but that happens so no big deal. When I finally got the package there was only one dress included. It was a sequin dress and as soon as I took it out of the package all the sequins started falling off. When I tried it on I literally left a trail of sequins behind me. This dress was over $100 so I was disappointed it was such poor quality. Not to mention my other dress at a similar price point wasn't included in my package. I reached out to customer support and heard nothing back. I reached out several times by phone and email over the course of a month or so and still haven't gotten a reply regarding my missing dress and the issue with the dress I did receive. A couple hundred dollars out and I can't imagine I'll be getting a resolution to this. I would not shop here again due to poor quality of products, terrible customer service, and the fact that they did not deliver the items I paid for. Very disappointed in this shop. read more

I ordered a pair of boots which were the largest size offered. They were 40% percent off which DONT qualify for return. I lost $60 and since researching learned that many had also lost money and items with no reconciliation from Southern Fried Chics. Anything over 25% off does not qualify for return or exchange. This policy is absolutely mind blowing. Had I known beforehand I would have never ordered. read more

Terrible customer service! ordered a duster in November, still have not received it or any information regarding when it will be shipped. Contacted customer service who are now giving me the run around, luckily I purchased through Paypal which I'm now working with to dispute my charge. I'm typically pretty laid back person, but I've never dealt with a store this lazy and unprofessional, would not recommend! much cuter things elsewhere. read more

Where do I start! I still can't believe with all the bad reviews they still continue to slack. I have been dealing with this company since sept. It all started off with a dress I bought for my wedding that was a preorder and would not arrive in time so I cancelled my order to be told they only do store credit. So I found a cute pair of jeans that was again a preorder for nov. I have sent emails with no response. If you want super cute clothes like this then I suggest Lacey cactus! I have ordered from them numerous times and have never been disappointed and I get my stuff that I PAYED FOR! Southern fried chickens is nothing but a big rip off and stress maker. Don't waste your time nor your money on this place it's a joke. Never ever again will I be a continued customer. read more

They're decent clothing if you don't pre-order items. Pre-ordering is a gamble and they do not notify you that they pushed back the date of arrival by months. That being said, they're pricey for fast fashion but run great sales. The customer service does respond when you ask them a question. If you want to order, don't do something listed as pre-order if you need it by a certain date because you might not get it in time. read more

This store allowed me to have fun with business casual. The first thing I ever purchased from here was a studded cross leather bracelet wrap. I had it to where I could pick it up at the store, and when I walked in, I fell in love. And their boots. Stop it. I can't. Too cute! If my calves weren't muscular like they are, I'd probably blow an entire paycheck on several pairs. The ladies that work here are precious. You can tell they love where they work. Who wouldn't? It's clothes! read more

Had to do an exchange of a damaged pair of boots. I was told no problem. Sent the boots back January 5th. Today I was told that I will not get my exchange. Bad business. They tell too many different stories and talk around subject rather than fix an issue. Don't waste your money. For expensive products that they can't back up quality or exchange. read more

They get their clothes from China and triple the prices. Disappointing to see people taking advantage of others and that's exactly what's going on here. BEWARE! They have a pair for booties on their website, the Liz bootie I believe, for $128.. I got the same booties for $39.99 off another website! read more

Very disappointed ordered for the first time in November i never received my order it was for 168$ they get with there beautiful ads I emailed them complaining they sent me an email Id get my order in December never did i keep emailing at this point I want a refund now the just auto reply my emails asking for a refund worst company Ive ever ordered from! Do not purchase from them!!! read more

This is one of those online scam take your money and run places. Spent nearly $200 on a few items a couple of months ago and still waiting for my clothes. I've called them, sent emails, Facebook messages with no response. The beauty of online shopping I suppose is being able to open a dispute with your credit card company which is what I'll have to do next I guess. read more

The cutest of clothes! Problem is they take your money and don't give you the product. It understand they may be short staffed but they refuse to answer anyone by phone or email. I also got a gift certificate for Christmas and the number is invalid! I cannot get ahold of anyone to correct this! read more

Southern fried is more then just a clothing boutique, it's a bunch of friends you didn't know you had or needed. I'm part of the VIP posts and am always happy to see other women showing off their Southern fried. The clothes will speak for them selves and they arnt just marketed for that size 0. They are so affordable and beautiful just as the ladies marketing these items. The staff working for southern fried is SO friendly, it doesn't matter what you call for, whoever picks up that phone to answer you is always pleasant and willing to go out of the way to assist you. I have needed help with sizing and they will go to the warehouse to get the article to assist with questions. I don't watch all the live videos but LOVE when I can catch one live. They always brighten my day, fun, upbeat, giving away gifts, throwing in surprise codes! I can see how they have a lot of loyal customers. I can't stop sharing this boutique with everyone I know. I have never had to experience returning anything I've ordered so I can't tell you about the returns side. They are such an inspiration to women of all sizes everywhere. They have literally thought of everything I swear, the packaging is beyond cute! It's basically gift wrapped for you! THANKYOU ladies for the smiles, the encouragement in everything you do! oh and every time you order you always get a little gift back to spend the next time you order ;) I mean the perks of supporting an out of state "local" business is an amazing feeling. read more