I scheduled my massage with Amanda, Same day appointment. The massage was very thorough. Amanda is…read moreamazing! I will back!!

The massage was good. The place looks nice or decent. The only problem that I had it's cold in a…read moremassage room there's no vents for any heat to come on. Would I go back? No I don't like to be cold for an hour.

This center has been excellent with helping my daughter. She's doing better in school, her grades…read morehave improved tremendously in all of her classes. She has less anxiety now that she has more confidence in her abilities. Mr. Jacob who has been working with my child has been great. She actually looks forward to her tutoring sessions. The staff is very professional and I believe that they genuinely care about the kids. You won't go wrong taking your child here. I highly recommend this place!

Excellent teaching we got the knowledge They take care me…read moregood and excellent Massage I will recommend my friend

The training here is so thorough and so consistent that one cannot help having a good experience…read more I've been coming here for years for facials. Even though this is a school and the student estheticians are at different stages of their training, I have always had a satisfying facial.

I have been going to the Institute of Cosmetology, Esthetics & Massage for years for facials,…read morenails and massage and have generally had very positive experiences, which makes this situation especially disappointing. During my last massage appointment in March, the student assigned to me mentioned being exhausted and dealing with a death in the family. I sympathized with her situation, but unfortunately the massage itself involved very little pressure and did not help relieve the tension in my back muscles. When I requested deeper tissue work, she brought out a massage gadget instead of using her hands. I specifically requested a traditional hand massage without gadgets or elbows, but the session still did not feel therapeutic or effective. One concern I have is that the school requires clients to complete feedback forms directly in front of the student, which discourages honest feedback and makes clients uncomfortable expressing concerns openly. After the appointment, I politely informed the front desk that I did not feel I had received much of a massage. I was told someone would contact me. Instead, the only follow-up I received was a call canceling my next appointment, which had been scheduled with a different student. I called back twice afterward and received no response. Today, when I finally spoke with the owner, I was shocked by how condescending and dismissive the conversation became. Instead of listening, she talked over me and lectured me as if I were one of her students, or even worse, a misbehaving child. Rather than listening to a long-time client or offering a simple courtesy massage or any kind of gesture to resolve the issue, she spoke to me in a belittling and reprimanding manner. She even stated that I should be able to afford a $120 massage elsewhere and told me not to return for services. Insult upon insult. Don't ass-u-me a client is "poor" if he or she comes to your school. Without clients, your students could not complete their training. I get regular massages from my massage therapist of 15 years every other week. I came to your school because she is usually overbooked. At no point was I angry or disrespectful. I simply provided honest feedback after years of supporting the business. The experience left me feeling humiliated by a place that is supposed to help people feel relaxed, cared for, and valued. I feel offended and demoralized. There are many schools and businesses that welcome constructive feedback professionally and treat loyal clients with kindness and respect. Unfortunately, this experience did not reflect those values. Notice how the owner was quick to reiterate that this is a school, yes, I know. Raising your voice, talking over me and demeaning me solidified this fact in concrete. You were not professional at all. This school is also regulated. As a German, I return to Europe every summer. It seems a trip to visit a dear friend in Zurich is long overdue. Maybe CIDESCO can clarify this incident.

Great place to retake BLS. Great instructors. Easy location to find. The only negative was it is…read morewas warm in the classroom.

I just wanted to book a class for a small group of people but the person answering the phones was…read moreextremely rude and not helpful at all. I already booked a class for 9 people at another school that took the time to provide some information. FYI it took only 4 minutes to get that info. Sorry RC Healthcare you lost some business for a rude receptionist that didn't want to take 4 minutes of her time to do her job.

A very friendly and knowledgeable instructor, the class met all of the requirements we needed. I…read morewould highly recommend to others in the area.

Highly unprofessional all around. The instructor was very distracted and disengaged from the class…read morethe entire time. If I didn't have to take a certified class I would have done just as well watching the videos at home, for free. And afterward it took two months to finally get my certificate, after several attempts made at contacting the owner with no success. I recommend avoiding if at all possible.

Great class & teacher came here for my aed & cpr certification. I got my certificate within the…read moresame day !

I have made my living for over 20 years mediating full-time. I have served on the board of Texas…read moreAssociation of Mediators for the past several years & I'm a past president of the Association of conflict resolution -Houston chapter. I have taken all of Dr. Manousso's training except the initial 40 hour & family law training which I took through the Harris county dispute resolution center. In fact, I repeated her elder mediation training in 2022 because I wanted a refresher & to learn more. My biggest complaint about her elder mediation training is that I wish it was 10 hours longer to discuss how to deal with diffcult, angry people at mediation. Once you take her class, you can repeat the class for free - what a generous offer! I might not agree with her on everything but she has a passion and commitment to elevate the field of mediation. For full disclosure, she refers her family law cases with children to me since I've also been a licensed TX attorney over 33 years. I take at least 15 hours of advanced mediation training each year. Each year I take legal continuing legal training classes & advanced mediation training to continue to elevate my skills. Every teacher's approach is a bit different. Even after 20 years, I'm still learning. I refer many people to Dr. Manousso for her trainings. Unfortunately in TX I'm aware of some unethical people that take people's money but deliver an inferior product. In summary, only take a training by a trainer endorsed by the Texas Mediator Trainers Roundtable (TMTR). I encourage people to take mediation training from different people because each trainer's approach is unique and each brings different strengths to the training process.

Dr. manousso and her team are very knowledgeable about mediation, in theory and in practice. I have…read moretaken two trainings with her team and can attest to the high level of quality you will get. For context, I have been in many trainings and workshops for the past 10 years, both in and beyond dispute resolution - these folks have what you're looking for! Dr. Manousso is clear and firm in what does and does not constitute mediation - which is immensely helpful because the term is often used very loosely. Combine the knowledge with practical skills developed in these courses, and you'll be set up for success. On top of that, Dr. Manousso is kind enough to share her insights and tips for folks just getting into the field even after the course has ended. Now that's great value!!