simply amazing. not only do they have everything but I came in looking for replacement parts and…read morethey were so patient and the lamps look better than before. the new location is bigger and better than the white bridge store.

Great service, also great selection. The repair service was also great. Maybe a bit pricey, but the…read moreselection is much better than I've seen elsewhere.

Review specifically for steel tip dart selection and supplies ... was looking for a heavier set of…read moreHammerhead darts and this location came up as a sales location Good selection of weights and manufacturers. Can throw to get feel before you buy. I came in around lunch time and team was real nice to assist me with selection and seeing a few sets they had behind glass. There are a ton of dart supplies, as well as boards, lights and score boards. The prices on high end darts were about 15% higher than you would find on Amazon, etc - but the ability to throw the various darts before purchasing was worth the extra spend. They get my vote for best supply for dart supplies in Nashville!

Came into this store for the first time this past Monday. My husband and I are interested in…read morepurchasing a Pac Man arcade game for a future man cave. The salesmen were mostly tight-lipped, not providing a whole lot of information. Towards the end of my visit, I can't remember the exact wording but a salesman (taller, gray hair that's peppered) said something to the effect that I need to wait and bring my husband in before I make a big purchase? I didn't say anything because I was stunned. Definitely an unnecessary sexist comment. I didn't realize we were still living in the 1950s. Last time I checked, it's 2023. I don't need the attitude. We will be discussing if we will even bother coming back. If we do, we want help from the owner or a manager. It's a shame because there is some cool stuff in here, but the all-male sales staff are definitely snobby.

The absolute worst customer service. Rude workers who don't care about their job. Foul language…read morein front of customers. If you need an Ace Store, drive a little further.

I placed an online order at this location across town because my local store did not have the…read moreproduct in stock.. I received an email confirmation that the order has been placed. I received an email confirmation that the order was ready for pick up. I called the store to make sure that the order actually was there and ready for pick up because it is a 30 minute drive in traffic. The person I spoke with put me on hold to check and make sure the order was actually there and ready for pick up and she assured me it was. I drove to the store to be stand at the counter for 15 minutes while they searched the computer for my order. When they found it they told me "sorry, we don't have your order and have not had the product in stock all day. No, we can't give you a refund, but they will process it tomorrow." I called the corporate office and they confirmed that the Store, not "the system" confirmed that the order was ready for pick up Hard to imagine how any place could be run more incompetently run.

Cute store, seemed reasonably priced. Saw a few cute things…read more I walked in, was the only customer in the store, and was never acknowledged by the person behind the counter.

This lovely store has s variety of interesting gifts, from reasonably priced bath salts and…read moreinteresting candles to some antique items, they would make someone on your list very happy! However, from my perspective today, customer service is woefully lacking. I was in the store for over 30 minutes and not one time did the proprietor say hello, offer assistance, or recognize my existence. I roamed around, carrying my desired items and waiting for her to finish with the first guy, and then with the customer who arrived after I did. When he finally left, she turned away from the counter and walked away to do whatever. I may be her mother's age but I wasn't wearing my resting grinch face and, I thought, was obviously interested in the shop. The merchandise may shine but poor customer relations will blacken any store's rep. I shan't be back. Bye Felicia!

I'm putting three starts because our salesman was amazing. If my experience had began and ended…read moreentirely with him, I would leave a perfect five star review with no questions asked. Jarrison had a FANTASTIC personality and it was hard to believe he was the new guy since he seemed to be one of the only employees in the entire store concerned about the customer experience. I hope Ashley recognizes his potential and offers him all the training/promotional opportunities available because he absolutely deserves to excel at his job - he's amazing. That being said, however, the store itself deserves literally no stars. Looks nice, but aside from Jarrison, most of the staff seemed to have an attitude and they were NOT following covid safety measures, even as mandated by local ordinance. Most staff was wearing their mask below their nose, and some weren't wearing masks at all. It seemed to be hit or miss with whether or not they were requiring customers to wear masks. The clerk at the front desk cashing me out talked to a manager negatively about another employee right in front of me, which was super unprofessional and beyond rude. Not what I want to hear as a guest when i'm trying to pay for my items. When I went back to pick up my furniture, the sales associate was not wearing a mask and actually moved signs out of the way that asked customers to wear a mask - once again breaking local ordinances. He got political saying it was a "plandemic" - like come on, we've been in this covid thing for a year now and people are literally DYING, have enough respect for your customers to wear your mask for their safety whether you believe it or not. I would absolutely purchase furniture from Ashley again for Jarrison alone because he was truly that amazing at his job and a beyond nice guy, but everybody else in the store needs a serious attitude adjustment and some education about covid safety measures.

Friendly staff and most important really nice furniture! I wanted one of everything but will have…read moreto just go back and purchase again.

Made a purchase of $1200. Per their website, free delivery and assembly. Delivery was not free as…read moreit was not within 10 miles (they said I was 11 miles). Said it would be delivered Friday and someone would call with estimated window. Basically, nobody has called and it was a total waste of my day. I called the store twice and both times was unable to get any delivery time. I will not buy from them again. Manager followed up. Delivery team had the wrong number which explains why nobody called or texted regarding delivery time. Apologized and gave me a cover for the grill . The true measure of a good business is not always getting things perfect, but how they react when things go wrong. I definitely recommend this location again.

They had solid support and willing to help and were good to deal with! Even when they had power…read moreout they were still responsive!

I purchased two chairs and the coat rack (in the back of the photo) -- all are excellent quality;…read morebrand new, met my expectations... no complaints. Here is my first impression of Chelsea: we set an appointment from an inquiry I had on FB marketplace. When I showed up, she greeted me warmly as she was finishing up with a family buying furniture. She gave me a tour and didn't pressure me at all. Felt like a warm yet upscale boutique -- It was a bonus that she was transparent and excited to share that she just opened this store. I love the new shop! I didn't see a single piece of furniture that didn't look and feel like luxury. I also appreciate that my house is furnished with unique pieces that aren't found in most retail stores and she's fair with her prices. I would recommend Chelsea Friday to my friends and family. Give this place a chance. I'm very happy with my purchases and will be returning for more to furnish my new home.

Great customer service and everything was extremely fairly priced!! We ended up walking out with…read moreseveral pieces after talking with the staff and owner over around an hour of browsing and deliberating. Definitely would recommend, it's a good mix of chairs, light fixtures and lamps, mirrors and tables! They seem to have a pretty fantastic inventory and pretty much all of it was our "style and taste". Thank you for the wonderful experience!

Terrible customer service!!! When I walked in there were no other customers in the store and there…read morewas a staff member at the register. She did not acknowledge my presence the entire time that I was in the establishment which was at least 10 minutes. There were actually a few items I would have purchased but because I was so put off by the service I opted not to get anything.

Connected to the pancake pantry. It's a small store with clothes and Knick knacks. It reminds me…read moreof the many stores on the street they all offer the same things as this place. When I entered I wasn't greeted but ignored. It was a weird energy. Parking is really hard to find. They have a garage and street parking. I ended up getting some gloves to help to soften my hands. The package was already opened but I didn't realize it until I left. The gloves didn't work so 28.00 lost. The prices are higher. The store is set up nicely. I hope your products work out.